Harbin Hotels with Wi-Fi

Very good impression! Service is even better than expected. The hotel upgraded the services, gave additional bed and meal for free. Everyday, the cleaning and reception service are excellent! Nice snack, nice view

The hotel was good. It was even better than expected. The price was amazing. There were great restaurants within walking distance. Would definitely stay there again. 5 ~10 minutes walking distance to everything downtown.

The hotel is in an excellent location. The subway entrance is just outside the door. It is super comfortable and convenient for traveling in the cold and cold Erbin~ The room is clean and tidy and has everything you need. My room has very good lighting. It is sunny and I can feel the bright sunshine in the northeast. The waiters at the hotel were very enthusiastic and recommended many delicious and fun places~ This store is great👍👍👍👍👍

The hotel is just a five minute walk from the nearest metro station. The street the hotel is on is a little dilapidated (at least in late April) but has its own charm. My room was comfortable and a good size for a solo traveler. The buffet breakfast was big and the selections changed a but every day. I was there during the Labour holiday do there were many guests, and the staff replenished the different dishes often. I didn't use the laundry room but I took a look... Currently only one washing machine is in service. The finally, all the staff were friendly and helpful.

Overall, the service at Harbin Shangri-La is good. The only thing to criticize here is the front desk staff wearing black uniforms who checked in at noon on the 17th! I had made a reservation for a quiet room, but when I went upstairs, I discovered it was a connecting room! Why give a non-standard room with worse soundproofing than a normal room without prior consent from the guest? For this reason, I spent 30 minutes to change rooms! (I would like to commend the female staff member who helped me move up and downstairs twice and ran in with a birthday cake to rearrange my room.) After a long journey, I wanted to go to a hotel to rest, but I still had to worry about such a simple thing! Compared with the enthusiastic service attitude of employees in other departments, the service at this front desk is very stiff. It is recommended to focus on retraining! I would also like to commend the concierge who was responsible for loading and unloading luggage and the female staff in the executive lounge who were responsible for reception on the morning of the 18th, the aunt who was responsible for cleaning on the 17th on the luxury loft floor, and the boys who were responsible for the omelette area in the breakfast room on the first floor. The staff (he cooks porridge and omelette by himself, and is responsible for a large area) are very dedicated, enthusiastic and courteous! Special praise for the birthday cake given by the western restaurant. The packaging and materials are very good, especially the cream part. Compared with the cake given by Changchun Shangri-La where I stayed the next day, the taste and ingredients are a little inferior.

Huge room. Wonderful. The location is perfect, its off the Main Street so you don't get the noise but its a 5 min walk to the main shopping / tourist street. A 10 min walk to the park where you can access the cable car. Really the location is great. 24hour store opposite also, so really useful if you want to keep warm in the room and eat snacks. Speaking of warmth, the room we had was a little cold, but we didn't notice the heater in the room, but once we did, everything is fine. The place is clean and the service staff are friendly - although we didn't need to use them a lot, they always seemed keen. The reason facilities is not 5/5 is just due to the fact there was no breakfast, but as there are stores always nearby and the Main Street is super close, it really doesn't matter. It's a really nice place and especially for the money, its superb value. Would stay again - very easy decision.

Very beautiful hotel with amazing view on the river. Very wide choice for breakfast both Chinese and Western style. Only thing to improve was room service since food was not very good and was delivered in plastic boxes, but it was also the first day of the year, so it might be possible that this is the reason.

One of the very satisfactory accommodations during this trip to Harbin; before I checked in, hotel customer service Alisa called me early to learn about the guests, room preferences, and any other special requirements in advance. She also asked for help during the check-in process. Regarding our opinions on the hotel, we actively asked if we would like to delay check-out before checking out. In short, the service was very warm and considerate! The room was prepared in advance before our family arrived at the hotel, and the forest oxygen bar room was thoughtfully upgraded. The PM2.5 in the room was dynamically detected in real time, and the greatest attention was paid to the health of the guests. The hotel swimming pool is very good, although it is not large. , but it is very well maintained and the water quality is exceptionally clear. Swimming in the pool is a great enjoyment for the body and mind!

Staff were as friendly & helpful as one would expect at an Atour - even when working over Spring Festival. A major reason I often choose this brand. I had an issue with heating in my room on the first night, but was moved to another as soon as I mentioned it. Once in my 2nd room, heating was no issue. Especially appreciated when it was -32c outside. There isn't a huge amount to do in the immediate area, but the metro station is nearby and Snow & Ice World easily accessible from there. There's also a few shops & restaurants nearby, which is handy.

A very cost-effective hotel. We arrived at the hotel more than eight o'clock. The waiter was very considerate and quickly arranged for me to check in. Originally, we wanted to come over and post the suitcases at the hotel, and then we would come back after playing around. The decoration design of the room is also reasonable, the house is not big, it doesn't feel 32 square meters, but it is practical, with electric curtains and sensor switches. Although the room is small, it is clean and comfortable. Location: Opposite to the children’s park, there are plenty of food in the surrounding area. Disadvantages: The entrance is low relative to the surrounding area, and the entrance and exit will not change when it rains. Hygiene: The hygiene of the room is very good. Facilities: Very good at this price, better than expected. Overall: highly recommended! If I have the opportunity to go to Harbin in the future, I will choose to live here.