Hotels in Harbin Central Avenue/Saint Sophia Cathedral/The Memorial Tower of Fig, Harbin

Facilities: The facilities are genuinely very old and run-down. ▶ The TV is digital, only showing regular channels, but it relies on an internet connection. The Wi-Fi speed is atrocious, causing TV programs to constantly buffer. The network is unsecured (no password), which is concerning, but the speed is so poor that it's practically unusable anyway. Talk about adding insult to injury, haha! ▶ The showerhead in the cubicle faces the door, and the glass door leaks significantly. It's a disaster every time you shower. This seems like a minor issue that could easily be fixed with a simple sealing strip! ▶ The remote control batteries were dead, and it wasn't due to being too far away. (Though, with the TV situation, it hardly matters, haha). ▶ Food delivery is left at the elevator entrance downstairs for self-pickup. However, the elevators don't require a key card to operate, meaning anyone can go up. So, what's the logic behind not delivering food directly to the room? ▶ The air conditioning unit displayed 'dust full', clearly needing a cleaning. It was incredibly noisy; even on the lowest setting, there was a constant, low-frequency humming and vibration. ▶ Could I simply not use the AC? No, because the room has no windows (which I knew beforehand), making it incredibly stuffy and hot. ▶ The cumulative effect on my sleep was a musty smell from the duvet, and I woke up with a pounding headache. ▶ Poor soundproofing is a critical flaw; earplugs are absolutely useless here. The room door rattles, you can clearly hear toilets flushing in other rooms, and given the number of elderly guests, there were several instances of men clearing their throats loudly early in the morning... which, I guess, you can't really complain about 🤷🏻‍♀️. Self-service Afternoon Tea: A few pots of tea in the ground floor lobby, some candies, and small packets of snacks only available in the mahjong room—how does that even qualify as 'afternoon tea'? Couldn't they at least offer a few individually wrapped pastries or even the cheapest cherry tomatoes? Service: Absolutely fantastic! This hotel, despite its shortcomings, boasts such genuinely kind and friendly service with constant smiles. Because of their excellent service, I genuinely struggled to give a truly low rating. However, good attitude alone, unfortunately, doesn't compensate for a consistently poor living experience. They really need to fix things, especially considering it's still ranked fourth among high-end hotels.

I decided to stay here for my Harbin trip after checking out reviews beforehand. When I arrived, I noticed it was down a small alley, which initially made me a bit apprehensive. However, once inside, I was pleasantly surprised to find the hotel completely renovated. There were even two adorable kittens at the entrance! The room features brand-new, smart amenities, which I found very satisfying. This place offers excellent value for money, especially with the incredibly comfortable pillows and mattresses – I slept wonderfully! The soundproofing was also superb. My only minor disappointment is the lack of a laundry room and restaurant, but I'm still very happy with my stay. It's perfectly located, just a few hundred meters' walk from St. Sophia Cathedral and Central Street, and the subway station is only 300 meters away. There's also a local market nearby, making it super convenient for food, fun, and getting around! I highly recommend this place for anyone visiting Harbin.

The location is absolutely superb, right on Central Street, making it perfect for an evening stroll every day. It's also very close to the subway station and super easy to find. There are tons of great food options nearby, and the hotel's breakfast is pretty good too, so you'll never run out of dining choices. We booked a family room this time, and for such a prime and valuable location, the room was surprisingly spacious. The interior facilities are brand new, featuring smart home amenities, which made for a fantastic stay. A special shout-out goes to the front desk team – the young ladies and gentlemen. They were incredibly warm, attentive, and friendly, and quite charming to boot!

The hotel boasts an excellent location, being very close to attractions like Hongzhuan Street Morning Market, Central Street, and St. Sophia Cathedral, all within easy walking distance. Noticing we were traveling with children, they kindly upgraded us to a family room, which was a wonderful surprise! The staff were incredibly friendly and accommodating. They even offered complimentary breakfast, prompting us to extend our stay. The cleanliness was impeccable, the room was spacious, and it was fully equipped. It truly is the perfect resting spot during your travels, making you feel right at home.

The staff were quite welcoming, and breakfast was complimentary. The location is convenient. I even received a small gift upon checking out. However, I wouldn't have moved to this hotel if my previous one hadn't been fully booked due to a conference. It's a third more expensive than my last stay, and apart from being marginally closer to attractions, my experience here was genuinely disappointing. While the room didn't face the street, it was directly opposite the staff workroom and a utility closet, leading to constant, disruptive noise from doors opening and closing. Additionally, several cleaning carts were left parked in the hallway right outside our door for extended periods. The shower constantly made an odd, creaking noise – definitely not ideal for light sleepers or those easily bothered by sounds. The internet speed was painstakingly slow, and even mobile 4G/5G signals were weak. Breakfast was utter chaos, and the pervasive smell of cooking oil was so strong that my hair and clothes reeked of it after just one meal. The gym and laundry facilities are nowhere near the standard of a Hilton Garden Inn. However, I must admit, the washer and dryer themselves were quite effective.

Overall, it was a good experience, especially the location! Location!! Location!!! It's so important, I have to say it three times! I personally think this hotel is the closest to Central Street (right across the street from the entrance!!) and it's also a relatively high-end hotel with good facilities. The value for money is also excellent! Although the hotel looks a bit dated and the front desk feels a bit cheap (not grand enough, and usually only two staff members), you can't beat its fantastic location! Central Street is just downstairs, right across the road. I highly recommend staying in the rooms directly facing the elevator on each floor! You get a panoramic view of Central Street, and you can see all the real-time crowds. You can also catch some of the night view, which is really beautiful! The room is a little narrow, and even the family room isn't particularly spacious, but it's adequate. If you open three suitcases at once, they'll pretty much fill the room. They provide Nongfu Spring bottled water, but the water available for free pickup near the elevator isn't – it seems to be the kind that costs 1 RMB a bottle. This might be due to cost considerations, but it doesn't offer a great experience; you definitely have to boil it before drinking. However, I would definitely choose this place again next time I come to Harbin. There's also a night market nearby with great food and shopping, and St. Sophia Cathedral is just a few hundred meters' walk away, which is very convenient!

Not far from Harbin Station. Upon arrival, the owner upgraded me for free to a room with a window. The room was very clean, and the bathroom was spacious. It's also very close to Saint Sophia Church and Central Street, both within walking distance. I'm very satisfied with this hotel.

I stayed for two nights, and on the middle night, without my permission, hotel staff entered my room to clean. All our belongings were inside. Although nothing was lost and no other incidents occurred, I felt very uncomfortable with the hotel cleaning my room without my explicit consent. At the very least, they should ask for permission before cleaning! I won't be staying at this place again in the future. Everything else was fine, except for one more thing: the smart toilet was incredibly difficult to use! Aside from these two issues, everything else was quite good.

First off, the hotel's location is excellent, not too far from the subway station. I walked from Shangzhi Street subway station, and the distance was perfectly acceptable for me. As for attractions, it's very, very close to St. Sophia Church. Right across from the church is Daoli Market, and it's super convenient to walk to Central Street. The Harbin Museum is also nearby. Moving on to the hotel service, the staff at the front desk, both the gentlemen and ladies, were incredibly enthusiastic and promptly addressed any questions we had. Their service was truly thoughtful. The room was clean and tidy. We were traveling light, but if you have a lot of luggage, the room might feel a bit small. Overall, it was excellent, and if I come back to Harbin, I'll definitely book here again.

I booked this hotel for my family because I had a wonderful experience staying here before, and I definitely made the right choice! As soon as we arrived, the front desk staff proactively helped with our luggage. During check-in, when they learned we had elderly relatives with us, they specially arranged a room on a lower floor and even upgraded us to a larger family room free of charge. After checking in, we found that the room already had children's toiletries, slippers, and even a safety mat – such thoughtful details! When my elderly relative wanted warm water, we called the front desk, and a staff member brought a thermos within 5 minutes, along with extra tea bags. At check-out, they prioritized our time to catch our high-speed train, and our deposit was refunded instantly. From check-in to check-out, we felt truly valued and cared for. The value for money is exceptional, and I'll definitely choose this hotel again for my next family trip! The price is reasonable, and they even offer afternoon tea with some snacks, which are of good quality. At least the staff put their heart into it. Thank you so much to the staff at Amur Hotel. I will definitely stay here again. I wish you continued success in your business.