Splendent Holiday Hotel Reviews

It was an ok stay. The message parlour was a huge letdown- we waited so long for them to arrive that we ended up spending the whole night waiting.

Very decent hotel that can accept foreigners as well.

The check-in environment is very good, everyone is very welcoming when coming to this hotel.

The front desk service is very good and enthusiastic, and they carefully introduce the local customs and customs of Northeast China.

The hotel is located in the new district, but there are many restaurants around it. It is very convenient for dining. The hotel room and bathroom are relatively large. The room heating is sufficient. The hotel waiter has a very good attitude. The breakfast is simple and not bad.

Let me tell you one by one. First of all, I booked for three days and the price was about 700 a day. All aspects are not up to standard. I can only talk about the facilities: 1. After booking for three days, I changed three rooms. Each room has a different temperature. There is no standard. The first room needs Wear a slightly thicker coat in the room. That night, I asked repeatedly before changing the room. At first, I was told that there was no room available. I was given an electric heater that was still broken. I asked repeatedly before changing the room. The temperature of the second room was normal but not the same. Booking a room with the same type of decoration is relatively easier than booking a normal room. The third room was too hot. It was over 30 degrees and I couldn't sleep. I had to open a window at night. I called the front desk and said it could only be adjusted during the day the next day, so I opened it a little. I cracked the window and I woke up with a terrible headache the next day. In general, I went to Harbin for three days and didn't sleep well even one day. I didn't go out until the afternoon. 2 Environment: There are bad facilities. The sink in the second room fell directly. 3 Hygiene: There were traces of dissatisfied liquid on the wall. In the second room, there was hair on the quilt when I opened it. I arrived on a flight at night and changed rooms. I had to ask for cleaning after changing rooms. It was completed at three or four o'clock in the middle of the night. In the third room, there was no hair under the quilt but the sheets. I don't know what the hygiene standards are on the mattress underneath. 4 Services:! ! ! ! ! The worst, the worst, the worst, is the service. I checked into the hotel in the middle of the night and should have arrived around 12 o'clock. The staff member on duty that day was a girl who didn't look like a hotel employee at all. She couldn't solve the problem and had a negative attitude. I won't say anything more specific. It makes people angry that a hotel staff does not put guests first in all aspects, but puts herself first. She has a very bad attitude. I asked her to have a better attitude and asked the guest "Why is her attitude so bad?" She also said that she has not been trained, so I don't blame her. that is? I don’t know what the current price of this hotel was. What was the original price? Even a youth hostel does not have such bad service staff. If there is a problem with the room, is it the problem of our guests to change rooms? It’s unbelievable that we are still changing rooms in the middle of the night. Is this what we expected? Anyway, no measures like upgrading the room were proposed later. In general, 95% of the reasons for negative reviews are because of this service. It’s too bad. It’s too bad. I’ve been to many places and I’ve never written a negative review like this. We flew to Harbin to play for a few days. Due to problems with the hotel, we didn’t have a good rest for a whole day, so our time for playing was greatly reduced.

Breakfast was a little disappointing, but the room condition was good and there was a sauna on the first floor, so I was able to rest comfortably. I plan to stay here again on my next business trip to Harbin.

Facilities: The hotel environment is old and very broken Hygiene: Very dirty! There are urine stains on the toilet! I asked someone to come and clean it, but they just wiped it twice with paper and left. It was really speechless. I was changed to a room. The cuffs of the bathrobe in the room smelled of women's perfume, and the other bathrobe smelled of men's sweat. It was very disgusting. With this cleaning method, I doubt whether they will change the sheets. Service: When I arrived at the door of the hotel, there was ice on the steps, which was very slippery. I fell directly. Four big men from the hotel stood at the door and watched, but no one helped me or helped me pull my luggage. They just watched there. I was really impressed. Is this the service of a four-star hotel? The hotel is too bad! It's not even as good as the 200 yuan chain economy hotel! I spent 500 yuan to suffer here! It's so disgusting! I hope no one else will be deceived!

I have stayed in hundreds of hotels. This is the first time I write a bad review. The experience was very bad. I was woken up many times by various noises from the neighbors at noon. The location of the shower head in the bathroom was also very strange. It was very uncomfortable to take a shower. The most speechless thing was that they deducted half a day's deposit when I checked out at 2 o'clock. I might as well stay in a chain hotel.

Everything is good. The location and environment are good. The only uncomfortable thing is that the air conditioning is not turned on. The window in the room can only open a small gap. It is very stuffy in the room. The child woke up several times on the first night because of the heat. I called the front desk and said that the air conditioning duct cleaning will be done very late that night. I called and said it was repaired and it could be used. It turned out that it was not cold when I opened it. The next day, I went to the front desk and told them to study it tomorrow. I said we would check out tomorrow. It was a very bad experience. After washing my face and putting on makeup, I was sweating all over. It was so hot at night that I couldn't sleep. Can the hotel pay less for air conditioning? The whole corridor is stuffy.

good. . . Close to home. And it's very convenient. It is very convenient to arrange travel for guests. It's easier to go anywhere. Hit the road, hit the road, hit the road, hit the road. .

The front desk service is very good, the hotel is very atmospheric and high-end, the room is very comfortable, and it helps people avoid pitfalls when they come to play outside the city. It recommends many places to play. It is a very warm and comfortable hotel, worth recommending

The room is very big and clean, with high-end decoration. I like this style very much. The service is also good. The hotel is very close to the river, so you can check in at the Music Gallery. There are also many restaurants around, which is very convenient. It is also convenient for travel. There is a bus stop at the door, a subway nearby, and a large supermarket opposite. It is really a good choice for traveling. In short, the experience is good!

The hotel is very conveniently located, close to Yintai City Shopping Center, and there are many restaurants around, with convenient parking. You can walk to the Songhua River. The room is very clean. The waiter service is also very good. I will come again next time.