Harbin Elephant Holiday Hotel

Charging is not convenient and the door lock is broken and cannot be locked

This time not only was the room the worst, but the service was also the worst! The first time I entered the room, I felt like I was cheated. There was an air conditioner and an air fan. I was wondering why there were two of them. After a closer look, I saw that the air conditioner had no wind at all and it was broken! Can the air fan be directed at people all the time? Secondly, let’s try the bathroom facilities. It’s okay if the hygiene is not good. We don’t require that much. The problem is that the exhaust fan doesn’t work, so how can we exhaust the hot air from the shower? Drainage is not working either. After taking a shower, there is water all over the place. I need to sweep the water and drain it myself! My family almost slipped and fell! After taking a shower, the hot air couldn't be discharged, so I had to open the window. The room was extremely humid, and it was extremely noisy when I opened the window. I didn't fall asleep until 2 o'clock in the middle of the night! The third problem is the front desk service. I wanted to ask the front desk first to see if it was a problem with our operation, but he just sat there motionless and ignored people! When I finally came to the room to look at it, I made a face and looked at it angrily. I didn’t say anything or make a sound. I was scared to death. Xunsi was like a robot. In the end, he said that the problem could not be solved. He even made excuses not to change rooms, but he was there. I tried not to solve it, but then I gave up. I am convinced by your store. Those who are away from home, please bear with it for now! I will never come here again, and I advise you not to fall into the trap of room 2005!

The guy at the front desk was very welcoming and the room was basically clean. It would be better if the bathroom has dry and wet separation

The name is quite big, the hotel is small and pitiful, the bath water is as small as peeing, two bottles of mineral water are charged, the TV card is terrible, hotel level

The location is okay, just a two-minute walk to Central Street, and the heating is sufficient. Others are average, and the price/performance ratio is a bit low.

After choosing this hotel online for a long time, it is very close to places to visit and easy to find. The environmental facilities are very clean, tidy and comfortable. I left something behind at the hotel and didn't pick it up when I left. I didn't find out until the front desk called me. I didn’t have time to go back and pick it up, so the hotel staff even mailed it to me. Really appreciate the hotel staff. I will stay at this hotel next time I come. Support support support business is booming