Orange Crystal Harbin Railway Station Medical University First Hospital Hotel Reviews
Orange Crystal Harbin Railway Station Medical University First Hospital Hotel
No.278 Dongdazhi Street, Harbin, ChinaView Hotel Details
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Orange Crystal Harbin Railway Station Medical University First Hospital Hotel Guest Reviews
4.7/5
Outstanding
1088 review
Verified reviewsLocation4.7
Amenities4.6
Service4.7
Cleanliness4.7
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All Reviews(1088)
Positive reviews(1064)
Reviews with photos/video(150)
Easy to get around(143)
Classy environment(102)
Delicious breakfast(100)
Friendly front desk staff(86)
Close to metro(63)
Perfect for kids(20)
Nice bathtub(11)
Has rooms for families(6)
Negative reviews(24)
Guest User
Business Queen Room
Stayed in Dec 2023
Business travelers
4 review
Posted on Jan 3, 2024
If you want, u can smoke at evevywhere...elevator and lobby too...
Response from Property: Dear guests, hello! Welcome to Crystal Orange Harbin Railway Station Medical University First Hospital Hotel. We are honored to receive your recognition and look forward to your next visit.
Dmitrii
Business Queen Room
Stayed in Aug 2023
Business travelers
3 review
Very Good
Posted on Aug 8, 2023
Like this hotel chain. Cozy rooms and good service.
Response from Property: Dear guests, hello! Welcome to Crystal Orange Harbin Railway Station Medical University First Hospital Hotel. It is the hotel's honor to receive your satisfaction. We are very happy that you choose this hotel. We hope that your satisfaction will make the hotel welcome your next visit. We look forward to your stay again. !
Guest User
Queen Room
Stayed in Jun 2024
Couples
4 review
Outstanding
Posted on Jun 8, 2024
A very good stay experience. The front desk brother and sister are very considerate. The little robot delivers food in a timely manner. The bedding is very comfortable. I don't know how to use the shower. The staff is also very patient! The breakfast is also delicious😋
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Response from Property: Thank you for taking the time to give us a five-point review. We are very happy to see that you are satisfied with your stay. We welcome you to visit our hotel again in the near future!
Guest User
Queen Room
Stayed in Jun 2024
Business travelers
5 review
Posted on Jun 7, 2024
The bathtub was full and leaking. I called the front desk and they said there was no floor drain and the waiter was off duty. They would ask someone to come and deal with it later. Half an hour later, the security guard brought two bath towels and said nothing. I thought the hotel wanted me to deal with it myself. But I ended up mopping the floor in the middle of the night. Huazhu's service is amazing now.
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Guest User
Queen Room
Stayed in May 2024
Business travelers
8 review
Outstanding
Posted on May 14, 2024
Wang Yu at the front desk provided very good service, the room was clean, the breakfast was rich in variety, and it was about 20 meters away from the subway station, which was very convenient and suitable for business trips. She also helped me solve the problem and upgraded the room
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Guest User
Business Queen Room
Stayed in May 2024
Family
2 review
Outstanding
Posted on May 8, 2024
I took my child to Harbin for the May Day holiday and finally chose Orange Crystal. I was given a free room upgrade. The child liked it very much. The room was spacious and the breakfast was good. It was open until 10 o'clock. The hotel is convenient to go anywhere. There is a subway downstairs. In short, I am very satisfied and will choose here next time.
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Response from Property: Thank you for giving us a five-point review during your busy schedule. We are very happy to see that you are satisfied with your stay. We welcome you to visit our hotel again in the near future.
Xuefengxiangrui
Queen Room
Stayed in Apr 2024
Solo travelers
4 review
Outstanding
Posted on Apr 16, 2024
After arriving at the hotel in the evening, I helped to upgrade the room type. It was very large and comfortable, with exquisite decoration, a bathtub, and very clean. I had a very good rest. The hotel service was also very timely.
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Response from Property: Thank you for giving us a five-point review during your busy schedule. We are very happy to see that you are satisfied with your stay. We welcome you to visit our hotel again in the near future.
Guest User
Queen Room
Stayed in Apr 2024
Friends
2 review
Outstanding
Posted on Apr 5, 2024
The location is very good. It has convenient transportation. The room facilities are also very smart. Very nice!!!
Original TextTranslated by Google
Response from Property: Dear guests, thank you for staying at Orange Crystal Harbin Railway Station Medical University First Hospital Hotel and sharing your stay experience with us. We are very happy to receive your affirmation. Orange Crystal, as a mid-to-high-end brand under Huazhu, has been committed to providing guests with a satisfactory stay experience. Every employee of the hotel has always adhered to the "customer-centric" service concept to make guests feel at home. The small refrigerator in the room is equipped with free drinks for you to enjoy. Xiaodu takes you to experience the sense of technology brought by the smart hotel in all aspects. The room is also equipped with a constant temperature shower, which makes people feel like they are deep in the tropical rainforest. There are also snack tables and beverage tables set up for you in the lobby. Western pastries are all small surprises prepared for you. The hotel is located in the core area of Dongdazhi Street, with a superior geographical location, which can meet your various needs for clothing, food, housing, transportation, travel, shopping, entertainment and medical treatment. Thank you again for your affirmation and recommendation. I sincerely look forward to meeting you again!
Guest User
Queen Room
Stayed in Apr 2024
Business travelers
1 review
Outstanding
Posted on Apr 27, 2024
The hotel is in an excellent location, close to Songlei and Qiulin, the rooms are clean, the breakfast is rich in variety, the dishes are different every day, and the service is very thoughtful! You can also see the city view! Every time I come to Harbin, I must stay here! Recommended!
Original TextTranslated by Google
Response from Property: Thank you for taking the time to give us a five-point review. We are very happy to see that you are satisfied with your stay. We welcome you to visit our hotel again in the near future!
Guest User
Superior Queen Room
Stayed in Mar 2024
Business travelers
1 review
Outstanding
Posted on Mar 30, 2024
The superior double room has a bathtub. After going out to move bricks every day, it is still very comfortable to take a bath when you come back. The hotel staff are relatively professional, the service is good, and the hotel has five-star reviews. The location is good, it's convenient to go everywhere. If I come here for a business trip in the future, this hotel will still be my first choice.
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Response from Property: Dear guests, hello, welcome to stay at Orange Crystal Harbin Railway Station Medical University First Hospital Hotel. Thank you for your recognition of the hotel and look forward to your next visit.
Suligaodexiaonanda
Executive Queen Room
Stayed in Mar 2024
Business travelers
18 review
Posted on Mar 24, 2024
It is convenient to go to the First Hospital of Medical University. The room is large, but the facilities are not that good and it seems empty.
It is recommended to replace the bathtub or update the sewer pipe in time.
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Response from Property: Dear guest, we regret that we did not meet your satisfaction. Thank you for your stay and your valuable opinions. We will work hard to make improvements! Looking forward to your next visit!
Guest User
Queen Room
Stayed in Mar 2024
Business travelers
1 review
Outstanding
Posted on Mar 23, 2024
The front desk service attitude is good, the hotel is cleaned in time, the environment is good, and travel is convenient.
Original TextTranslated by Google
Response from Property: Dear guests, hello, welcome to stay at Orange Crystal Harbin Railway Station Medical University First Hospital Hotel. Thank you for your recognition of the hotel and look forward to your next visit.
Qinfendebuxuewushu
Family Room
Stayed in Apr 2024
Business travelers
7 review
Outstanding
Posted on Apr 11, 2024
Very good, good location and sanitation, quite convenient, worth choosing
Original TextTranslated by Google
Response from Property: Thank you for giving us a five-point review during your busy schedule. We are very happy to see that you are satisfied with your stay. We welcome you to visit our hotel again in the near future.
Xiaopengyoudexingchenzuimei
2-bed Room
Stayed in Feb 2024
Couples
54 review
Posted on Feb 20, 2024
I continued to stay in the original room, but when I returned to the hotel, I found that the peels and pieces of paper that had been dropped on the floor were still there, and the sink also had peelings from the previous stay that had not been cleaned. It was very disappointing. Only some superficial work was done - the floor towels were replaced.
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Response from Property: We are very sorry for bringing you a bad check-in experience. Regarding hygiene, we will strengthen management and strengthen ward rounds. We are very sorry for the inconvenience caused to you. We will make rectifications as soon as possible and look forward to your visit again!
Guest User
Queen Room
Stayed in Feb 2024
Friends
7 review
Outstanding
Posted on Feb 20, 2024
Because we changed our itinerary and arrived in Harbin one day in advance, and the hotel was booked to check in the next day, it was not good to drag our luggage with us, so we contacted the hotel and they stored our luggage for us even without checking in, which solved a big problem. The problem! like!
I stayed with my family for three days. I didn't use the hotel's breakfast because there were too many delicacies in Erbin.
The location of the hotel is great. It is very close to the subway station and bus station. It is very convenient to go to Sofia, Central Street or 731.
There are a lot of delicious food around the hotel, which can meet all kinds of food needs, especially next to Qiulin and Fendou Non-staple Food Market, you can go shopping and search for delicious food when you have nothing to do.
The view outside the hotel window is very good, the night view is super beautiful, and if you wake up early, you can also see the sunrise.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Welcome to Crystal Orange Harbin Railway Station Medical University First Hospital Hotel. We are honored to receive your recognition and look forward to your next visit!