Anonymous User
December 29, 2024
Because I was very tired from the business trip, but I had an early red-eye flight, I booked a more expensive Sunshine Twin Room for 212 yuan. The pictures are very clear, but the room I was given was a business twin room for 190 yuan. The two room numbers actually given were 409 and 410, and the rooms given at the time of invoicing were 212 and 424.
**I can see that you gave me a cheap room. I asked the front desk customer service and they said that Ctrip marked the wrong picture and I will contact them tomorrow to change it. It’s been several days! I looked at it and it hasn’t changed at all. At that time, I either refunded the price difference or exchanged it for the room type I ordered. Is this a normal solution? ?
It's obviously the hotel's problem, but the front desk is not afraid of anything. If you like bad reviews, just give them bad reviews. I'm sorry for your attitude in not taking pictures.
No one will charge you 44 yuan for two rooms, but this kind of deceiving consumers is disgusting! !
The soundproofing is not good either. The faucet will have hot water for a while, and then it will be full of gas. The upstairs is buzzing. If the attitude is like this, it is not worth it at all. I will not go there again.
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