Anonymous User
March 29, 2025
On the most embarrassing day, I met the warmest kindness
Today is probably my most embarrassing day. Just less than a hundred meters away from the hotel, I was hit by a car that suddenly turned. In a completely unfamiliar city, I endured the pain in my legs and dialed the hotel phone helplessly.
Less than a minute after the phone was hung up, a petite figure rushed out from the hotel door. She trotted to my side, helping me contact the traffic police while negotiating with the driver who caused the accident. At that time, I just thought she was an ordinary front desk employee.
After a whole day in the hospital, I was exhausted when I returned to the hotel. The girl recognized me in a wheelchair at a glance and immediately called my colleagues to help. She pushed the wheelchair very gently, and reminded from time to time "Be careful of the steps" and "There is a threshold here."
After entering the room, she first twisted the mineral water and put it on the bedside, and then took a pillow to pad under my injured leg. "Is this height okay?" She squatted beside the bed and adjusted it carefully, with a gentle tone as if she was taking care of her family. If I needed painkillers, I could call the front desk, and they had a medical kit.
At that moment, my eyes suddenly turned red. In this city where I had no relatives, this stranger who I met by chance gave me family-like care.
Later I learned that this girl who was meticulous and sincere was actually the manager of this hotel.
The next morning, the front desk staff deliberately pushed me to the restaurant for dinner. It turns out that the most touching service is never the programmed politeness, but like her, treating every guest as a friend who needs care.
Thank you to this manager, who let me meet the warmest kindness on the worst day.
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