Hi Inn Hotel (Harbin Shangye Daxue Dafa Shichang)

Very clean and tidy, the facilities are not messy, the layout is reasonable, simple and comfortable. It would be even better if there is a long-term rental price, you can rent it for a whole month, haha! ! ! ! ! !

We brought our kids to Harbin for fun. A classmate recommended this hotel to us after staying here in December. After we arrived, we found that the room was very clean and the front desk service was very good. Seeing that our high-speed rail ticket time after leaving the hotel was in the afternoon, the front desk lady surnamed Wang also helped us apply for free extended service. She was very warm and hospitable, with a good smile. If I have the opportunity to visit Harbin next time, I will definitely choose this hotel first.

The hotel is very good. It takes a short taxi ride from Harbin West Railway Station. It is not difficult to find. The room is large, the bathroom is also large, and the staff also gave us a refrigerator magnet, which is really nice~

Avoid the Harbin Haiyou Business University Dafa Market store. If something goes wrong, there is no guarantee. You can only suffer in silence when there is a power outage and water outage. I stayed in this hotel for two days. The hotel had a power outage and water outage on the second day of check-out. There were five of us, including the elderly and children, living on the sixth floor. The elevator was stopped, and the elderly had to climb the sixth floor to go back and forth. I contacted the hotel to request a half refund of the room fee, but the other party said that they were exempt from responsibility because they posted a notice of power outage in advance. When checking in, there was no advance notice of the power outage and water shortage, and no solution was given, such as changing hotels. (Only hotels in his area had a power outage, and the hotel my friend stayed in did not have a power outage or water shortage. Later, I complained to Huazhu Club, and the hotel manager said that a half refund was not enough, and that I could get a discount of 450 per room next time. Then I checked and found that it was cheaper than this price when I booked it myself... It was an insincere solution, and it felt like an insult to the guests. They also threatened the guests, saying that your hotel was booked on your behalf by a friend's senior membership account, and that we would report this to Huazhu Club to see what the result would be (the whole process was sarcastic). Later, we asked Harbin Market Supervision and Administration for mediation three or four times. It felt that the Market Administration Bureau was in cahoots with the hotel. No wonder the investment did not go beyond Shanhaiguan. With such a business environment, the Administration Bureau was so inactive, taking the same stance as the merchants, questioning tourists from the hotel's perspective throughout the process, and made the famous statement that "a six-hour power outage and water shortage would not affect the stay experience" and that having to climb six floors of stairs to go out would not affect the stay experience. "The hotel The hotel posted a power outage notice on the same day, "disclaimer", and interrogated tourists throughout the whole process. I am very disappointed with this hotel in Harbin and the Harbin Market Supervision and Administration Bureau. They "welcome" tourists in this way, without protecting the rights of tourists at all, let alone fighting for your legal rights. Similarly, at Jinjianghui, there was construction next to my hotel in Kashgar for a whole day. I complained to the customer service, and the corresponding hotel front desk contacted me and immediately applied for a refund of half of the room fee for me. The attitude was very good throughout the process, without a word of nonsense. In the same comparison, Huazhu will only kick it to the corresponding hotel for processing. The problem is that the hotel does not want to deal with it at all, and has a perfunctory attitude without sincerity. No matter where you complain, I am not afraid! It's amazing. This is the first time I stayed in a hotel and the service was like this. Harbin is really awesome, everything is awesome! I never comment on hotels, especially bad reviews, but this hotel is really top-notch. I have to waste half a day writing a thunder avoidance post. I hope that friends who see this will choose other hotels and don’t suffer losses like me! Rights protection is fruitless!

We go to Harbin every year. The Hi Inn Hotel we chose this time is great, super nice. The girl at the front desk, Wang Mengmeng, is very nice. She answers all questions and welcomes you with a smile. It is very convenient to buy things downstairs in the hotel. There are all kinds of fruits and dried fruits. There is a Sichuan restaurant nearby that is particularly delicious. I will definitely stay here again if I have the chance. Facilities: Very new Hygiene: separation of dry and wet Environment: Very convenient hotel, everything is sold downstairs Service: Very good attitude, the little girl at the front desk Wang Mengmeng is super cute

Very satisfying business trip, the service environment is great