Hotels near Thien Quang Lake in Hanoi

Seems like a new hotel when the white looks white. The hotel is just opposite the lake which gives good views to those rooms looking onto the lake. Of course, those rooms rates are higher. The breakfast is nice and number of options (local and non-local); wifi works well in the room, bathroom is nice. rooms are just okay. When I checked in, the hotel gave me a room whose view looked onto the wall of another building. Quite and does not allow natural light to come in. After requesting and requesting, they were able to move me to a higher floor which a clearer view (as they need to put me in a room of the same rate). No lake view but at least natural light and some level of privacy. Apart from that, nothing super great.

All rooms are very large, comfortable and especially have a very large king bed! Staff very friendly and enthusiastic. When you arrive at the hotel, there is a security guard to assist you with parking, bring your luggage to your room while you check in. The room is equipped with air conditioning and fan, when checking in is finished to go to the room, everything is ready for guests. Very satisfied with the attentiveness of the hotel and staff

Positives - Clean, decently appointed VFM accommodation right in the heart of the city. - Friendly & courteous staff members especially Ms Dung at reception & breakfast service plus kitchen staff. - Decent breakfast options for the price charged & good service. - Housekeeping service was efficient and clean for all the 3 nights we stayed there. - Good wifi & amenities. - Help always offered at reception if assistance is asked for. - Walking distance to convenience stores and local restaurants. Unlike the much hyped but unclean & very loud old quarters area this is much much better (personal preference). - Good cancellation policies for last minute booking amendments not too fussy or late cancellation charges. Negatives - For late night arrivals entrance to the hotel can be a bit confusing as it shares the same lobby as the highlands coffee next door. - They have missed the trick by not offering a balcony although their r windows but for a claustrophobic person this can get a bit stressy although not that bad as the windows open wide, my room was very well ventilated, view outside on the higher floors was decent for the city. Overall considering Hanoi & price charged this is a good option to consider if your looking for a clean, hygienic, good location & decent breakfast. Staff are understanding & do not rush you for anything which is a good thing. Most of them speak atleast basic English so communication is not stressed for their is not miscommunication.

An exceptional experience. The hotel is not only clean and has quality facilities, but the staff is what truly sets it apart. Ms. Nhi at reception and Mr. Dai, the bellman, went above and beyond to make sure I had absolutely everything I needed. Even a stomach ache caused by my ignorance in and out in the city was cared for. Thank you so much. You made my Vietnam an exceptional one❣️

A wonderful experience when I came to Hanoi, A25's service is meticulous to every detail, fully meeting my needs. A25 hotel is available in many places in Vietnam. I will definitely recommend it to my friends when I come to Hanoi

The hotel offered pick up service from the airport. I read on TripAdvisor that sometimes, the pick-up service does not work properly. Well, be assure it does not work. I stood at the airport for 30 minutes then took a Grab Car, which was there in 5 minutes and on top, cheaper then what the hotel offered. At the hotel, check in worked fine and they gave me a room on the 8th floor. The first night was a bit strange as I woke up due to the noise from the refrigerator in my room. A little push helped and the sound was gone, but unfortunately my sleep too. Not good! The second night I heard this strange construction noise slightly before midnight. Instead of getting less, it actually got more and a 02:00AM the construction site was in full swing with iron bars rolling around and gravel moved etc. I’ve attached a picture of the construction site to this post, have a look. At that time, I had enough and was on the brink of explosion and went down to the reception. It was super quite at the reception and the guy who I thought was sitting behind the counter was fast asleep. They offered me another room on the 11th floor and told me that this is the best room of the hotel. We went to the 8th floor to get my staff, got up to the 11th floor, but then the room key for the 11th floor did not work. The reception guy went down to the reception to get another key. We went to the 10th floor and tried the same exercise again and, but again the room key did not work. Same procedure, reception guy went down to get another key and we ended up at the 7th floor. Luckily at that time, the key worked and we could enter the room, 02:30AM! Considering that the hotel was at least ¾ empty I wonder what they were thinking when they gave me that room, because they knew precisely that there was this construction side in front of my hotel room. All in all, I can safely say that this was the worst hotel I’ve ever stayed

We stayed for 5 days starting from June 3 - June 7. The hotel is well located within the city and the services provided are excellent. The staff are polite, respectful and helpful. We stayed as part of our leisure trip; however the hotel is comfortable stay for business trip as well as the services provided are to the point. The breakfast buffet is excellent and has Continental, Vietnamese, Japanese and Korean in the spread (Even though we are Indians, we prefer to try the local cuisine and continental when staying overseas. So the food was extremely agreeable for us --- however, if you prefer Indian food, they don't provide that in the buffet spread or menu). Also the food we tried by using the all-day in-room dining services were also good. We tried the cheese cake as we had read great online reviews about it while opting to stay at this hotel and it lived upto our expectations. The spa services provided were also excellent and refreshing. They offer currency exchange services at the reception itself, so you don't have to go to bank or money exchange services for converting USD to VND. The room we stayed in was 825 in the non-smoking floor. It offers city view and is clean and hygienic. The washroom is equipped with automatic bidet toilet; and provides hair dryer and other standard toiletries. The housekeeping is done well. To sum up, it was a pleasant stay for us here and would recommend for this hotel to our acquaintances.

Really nice and spatious apartment. The shower was cold unfortunally. Host didnt speak English but that was alright.

The facilities are a bit old, but they are still very clean and the price is okay

The location is annoying because there is no convenience store nearby, but Mangetsu is on the first floor The izakaya is good until 2:00 and the breakfast is delicious!!!! You can request and enjoy the menu the day before. But the room was so cold, I almost died of freezing There is only one reason why the breakfast restaurant is so high