Hanoi Hotels with Parking

It was a Luxury hotel stay with Somerset Grand Hanoi. We reached the hotel early morning 6:30am via Sapaly train down Sapa Hotel. we were warmly greeted by the hotel manager to inform us we can rest our foots n have complimentary coffee ☕️ and biscuits 🍪 on its 4th floor “Residences Lounge “ As our requested Executive room was not ready by 12:00noon ( as we requested earlier check-in), we were utterly surprised knowing we were given 2 bedroom apartment instead of! 😇😃 When we checked out the next morning, the customer officer even send us to its Entrance seeing us board the taxi to airport.😊

We moved to this hotel after a less than great night at a nearby hotel. The location is ideal if you want to be near the lake or have business with an embassy. The lake is a 30 second walk, the embassies 10 minutes or so. There is a large grocery story (VinMart) a short walk away. The room has a large sitting area, work desk, full kitchen with a household-size refrigerator/freezer, and the bed is very comfortable as are the pillows. The bed area can be sectioned off by closing a floor-to-ceiling curtain between it and the lounge area -- convenient when your travel companion wants to get up early to work (and turn on all the lights). The bathroom includes a full-size tub and a Japanese toilet (i.e., heated seat and built in bidet with multiple options). We were there in the midst of the pandemic so occupancy was low. Rather than a breakfast buffet they provided us with a menu that included a very large selection of items ranging from Western standards to Vietnamese standards. You won't go hungry from lack of options. Evenings in the rooftop restaurant includes groups of local youth taking selfies of themselves in the 'fancy' surroundings. Worth an evening drink for the beautiful lake view as well as the people watching. Staff were great, food was very good and prices in the mini bar were entirely reasonable. Coffee, tea, drinking water and a FULL breakfast are included. If this location fits your needs when visiting Hanoi, I cannot recommend it more highly.

Very nice boutique hotel in the middle of the Old quarter near shops and restaurants. Staff were very friendly and helpful. They really go out of their way to help you as needed. The rooms are clean and the beds are comfortable. Great air conditioning. Breakfast was very good and a lot of choices. It is buffet style and you can also order different foods like Pho, banana pancake, Vietnamese egg rolls and so much more.

We have visited more than 50 countries and always stay at top hotels. For us, Cappella Hanoi easily ranks in the top five anywhere - for comfort, high quality service, professionalism and friendliness throughout. Everyone from the General Manager all the way to the waiters, the Front Desk, Spa personnel, etc., were just fantastic. The Spa treatments and the Michelin-Star Japanese restaurant ”Koki” were unique experiences. My wife and I really enjoyed our memorable stay.

I had less than 24 hours in Hanoi therefore location was crucial. This place is perfect. On a quiet little street in the heart of everything which couldn't be more perfect. Lily is amazing! So so helpful. Room was perfect with super comfy bed. So clean and cosy. Shower was lovely and hot too. At such a cheap price, insane!!! What more can you ask for!! Xx

Great little boutique hotel. We upgraded to a Honeymoon room to have a bit more room and windows. The staff were extremely welcoming and friendly- shout out to Mr Hoang and Miss Anne who were fabulous and their trainee who had little English but always a big smile on his face. We found it to be very clean and in a great location, everything was a short walk away- the lake, night market, prison and train and beer streets. They arranged our airport pick up for not much more than a taxi would have been. Breakfast included was pretty basic but I think adequate for the price. We were happy to have an egg cooked or some toast or sometimes go out to one of the many cafes for a traditional coffee and croissant as it’s so cheap. Definitely recommend.

All very good. Excellent service. Lovely people. They went above and beyond to make me feel special. Mymy found what airline I was flying on internally when my travel agent failed to do so. The girls in the restaurant know how I love my eggs. They had unexpectedly run out of gas and had a fresh bottle coming ”any minute”. I poked my head in the kitchen and the chef was standing over a boiling pot holding the egg pan. THAT'S CARING.

Had a great time here with my family, our first trip to Hanoi. Hotel was clean and comfortable. Breakfast buffet war a big plus as part of our stay, excellent quality and food. Employees were very hospitable and professional. One stood out was Dung Le( I think that's his full name). His level of attentiveness and attention to detail was way above and beyond expectations since we have young kids that need extra help with luggage. He gave great suggestions to local palces to visit as well, seems to have great knowledge and experience in the industry. A small negative for the kids was a cold swimming pool though they swam in it anyway. Overall a great first hotel experience that sets the tone for our entire trip in HN.

A good choice if you’re staying a week or more. Easy access to downtown or elsewhere by car. Small apartment with kitchen stocked with all the essential equipment (dishes, flatware, pans, etc. ). Bedding is comfortable, but a bit firm. Nice couch and TV. New rug. Great breakfast. Very clean throughout. I could do with fewer artificial flowers in apartment and fewer, larger, better paintings in halls, but that’s minor and a matter of personal taste. Highlands coffee shop and bun cha nearby. We didn’t find much in the immediate area, so stop at Big C or a minimart for groceries.

My husband and I were visiting Vietnam for our 20th anniversary celebration. I would agree with previous reviews about the spotlessness of the facilities and professionalism of the staff. Special thanks to Quan who helped us secure a cab on credit because we ran out of VND on the last day of our stay when no banks were open and every single ATM in the area was somehow “out of order”. He even ran over to the local convenience store to help my husband with the ATM (to no avail). Nam also helped us execute all our requests with incredible kindness. Lung added a personal touch by giving us insight on the tourism industry in Vietnam in general. One day at breakfast, the cook came to us and asked for feedback. This was after personally offering us cappuccinos and lattes from the kitchen. The buffet was fresh with a good selection of Asian and Western choices. All staff went out of their way to serve with a smile. When we sat in the lobby for hours waiting for our late night flight, Quan and Lung both offered us the continued use of their gym, pool, lounge, coffee station and even massage chairs. I would also agree with the comment about the lack of restaurants in the area that are well-equipped to serve tourists. We had some difficulty one night at a local restaurant that all the hotel staff mentioned was a “very good local restaurant”. I was very excited to mingle with the locals but quickly realized that I needed to curb my expectations. Without giving too much detail, I will only say that the area is still growing and adjusting to the needs of tourists. I have no doubt that the wonderful hospitality offered at Fraser will have a wide influence in the surrounding areas. I would suggest to management that Fraser Residence should develop partnerships with local restaurants so that visitors will feel more welcome eating in these existing establishments. Then providing visitors with a list of restaurant recommendations within walking distance would be very helpful. Food is a very important part of a vacation, and unfortunately, that was one point of challenge for us. Thank you to all the staff at Fraser for making our stay as pleasant as possible.