Hanoi Quan Hoan Kiem Hotels

Excellent Stay – Comfortable, Clean, and Well-Appointed! ⭐️⭐️⭐️⭐️⭐️ I recently stayed and had a wonderful experience from start to finish. The room was spotless and tastefully decorated, creating a warm and relaxing atmosphere. The lighting was cozy, and the furnishings—including a comfortable work desk, cushioned chair, and large bed—made the space feel both functional and inviting. The room included modern amenities such as a smart TV and a stylish bathroom, and everything was well-maintained. I especially appreciated the thoughtful touches like the soft pillows, blackout curtains for a good night’s sleep, and the overall quiet environment. The hotel corridor was clean and well-lit, giving a strong first impression. This stay truly exceeded my expectations and I would absolutely recommend it to anyone looking for a comfortable and relaxing place to unwind.

Location is good. 45min from airport and walking distance to old quarter and the lake. Many eateries and cafe around the area. We had a 3 bedrooms executive apartment. Good size for 6 adults. Well equipped but the apartment will require refresh and renovate. The room has a strong smell when we checked in. Front desk team provided great service and very efficient for both checking in and checking out. Has provided a fantastic first impression.

The hotel staff was very kind and friendly. The location was perfect. It’s in the Old Quarter area, which is the central part of Hanoi. There was an outdoor swimming pool and sauna. We used the sauna, it was great and relaxing. Room was clean and comfy. Food was very tasty.

The hotel location is very convenient to go any places. Around this hotel, you may just walk to old quarter, Hoa Lo Prison, Uniqlo, Hoan Kiem Lake, Joseph's Cathedral, Train street. You also can enjoy the delicious local food, milk tea, King Roti and 4p's Pizza just short walk distance about 2min! If you need buy some grocery, nearby this hotel got Circle Mart (just 2min walk also). If you need massage service, in front of the hotel got a lot of shop for you choosing.

At first, I was offered a room on the 5th floor without an elevator. I asked for another room, now on the 3rd floor. It was tiny, with constant light, a frosted door and glass above the door, and a skylight without a curtain. A complete disgrace. The kitchen has no stove and a washing machine is for staff use only. You can hear even the slightest noise in this house. This homestay is completely overpriced.

I went there when there weren't any reviews, but it's a brand new hotel, so everything is clean and tidy, and the staff are so friendly. I really like it. The location is good, and although it's very noisy outside, the room is completely quiet. The soundproofing is the best.

It doesn't quite live up to the photos, but it offers great value for money. **Hygiene:** The toilet had a slight smell, a minor issue. **Location:** It's very close to the popular 'Train Street', just a 5-minute walk. There are plenty of food options and convenience stores nearby, plus banks for currency exchange. The location is fantastic! **Service:** A staff member greeted us and spoke excellent Chinese, helping us with addresses and getting a taxi. The front desk was also staffed late into the night, which was great. **Facilities:** The breakfast was varied and plentiful, and the restaurant/bar area had a great atmosphere. There's even a sky bar on the rooftop. While a little pricey, it was still acceptable.

Overall, I was very satisfied with everything about this hostel. However, I think extra caution is needed when it comes to some Chinese guests. They seem to have little understanding of basic etiquette - they talked very loudly in the room, made phone calls on speaker, and even left a smell that seemed to come from vaping inside. Their behavior disturbed everyone in the room, yet they didn't seem to realize it at all.

Chose this place because of good reviews but was disappointing. Ground floor cafeteria smelled of stale urine the first 2 days I was there. Took a rook with window and got scammed as the window faced a wall 2 feet away so it was dark with no natural lighting. I'm OK with the alleyway that other travellers talk about as this is normal for vietnam. Bathtub poorly designed sucu that it kept leaking on floor and caused floor to be wet.

Everything was great. Location and staff were amazing. So welcoming. Kim organised our trip to the Ha Long Bay, Hoa Lu Tam Coc, transport and everything in between. She was amazing. Excellent communication and so helpful.