Hanoi Quan Dong Da Hotels

Spacious room with a huge bed. Staff were super friendly and helpful, and the location was really good next to major attractions. Being outside of Old Quarter was good to avoid the crowds and noise. The rooms were quiet, with thick curtains helping a lot with the noise. Would recommend.

The environment is good, the lady at the counter is friendly, the hotel is friendly, the space is so comfortable and you can cook, it is very suitable for long-term travel, living and playing, welcome everyone to live and have a look.

Due to flight delay, we arrived at the hotel after 12 o'clock in the morning. Grab arrived at the hotel door, and the security guard immediately came to help open the door and take the luggage to the hotel counter. The service attitude of the hotel counter staff was also very good. The check-in speed was very fast. The room was of medium size and equipped with supplies. The preparation is thoughtful and considerate, and the rice noodles for breakfast are even better than those sold outside.

I checked into the Hotel on 21st June for a 4 night stay. Right from the poor “Check-In” experience one could get a feeling that something was amiss... I had multiple “sub-standard” experiences in this relatively new property. To highlight a few.. • On the 1st night, I ordered for a Vietnamese Grilled Fish (Medium rear), but what I received was a “Well done”, over cooked, almost fried fish. There were almost no attendants at the only restaurant at the hotel at 10:30pm. • On the 3rd day at despite the restaurant being empty at breakfast, all the salad bar servings were empty at 9:45am. There was not adequate bread in the bread baskets. When I pointed to the restaurant manager that the breakfast buffet is available until 10:30am, I was told that the serving bowls are empty as the team was all busy preparing for a 500 pax lunch later in the day (24th June)…..honestly not sure this was an acceptable answer. • On the 3rd evening at 10:15 pm, when I tried to utilize my complementary welcome drink at the bar, I was told the bar attendant was not available and the drink cannot be served. • Despite requests for coffee sachets to be placed in the room during daily housekeeping service, the same were never placed. However, had to personally make a call for the same every day. • There was no Iron and Ironing board in the room. • The hand sanitizers installed in the elevators were empty and not operational. • The air-conditioning in the lobby never seemed to work. Despite repeated requests to meet with the GM, it was only on the 3rd day was I told that the GM is not available for the week as he is on an official trip. Ironically the Rooms duty manager (2nd in charge after the GM) was also not available. Would not recommend this property for a stay.

The hotel sorrounding not as per expectation . Far from old quater . Near to motorcycle workshop . Nighttime quite . Hotel ok to buainess teavellers.

Although the hotel is a 3-star hotel, the counter service and room equipment are very good. But breakfast is not self-occupied, only a single point, the single is very simple, this is a big disadvantage.

good location and have good breakfast best service here😁😁😁 I will come back VN and chose hotel again every staff has good behavior and?take?care customer. I am impressed by style off?room thank to Mr. thomas

The hotel offers a complimentary airport shuttle, which was very convenient. The restaurants nearby were delicious and the hotel also had a great selection of food. The furnishings were modern and comfortable, and the staff was very friendly and helpful. The concierge service was great and they were able to help me with anything I needed. Definitely recommend Mango Hotel to anyone looking for a quality stay in Hanoi.

1) The hotel staff responds to my questions promptly and they speak good English. 2) The rooms are beautiful and spacious. City view. 3) A wide selection for breakfast buffet from 6am to 10am - serves Vietnamese and western food, beverages like fruit juice, coffee and tea, desserts, salad 4) Have washing machine and dryer in the laundry area. There's no detergent in the kitchen to clean the cups. Need to get the washing powder. Overall, we have pleasant stay in Nesta - Grand Hao Nam. Feels like home.

What sets this hotel apart is the outstanding service from the staff. Ann and Sophie were not only friendly and attentive but were proactive in attending to details in a way that I have not experienced before in my extensive global travels. They genuinely cared about the guest's needs and experience in the hotel and in Hanoi. What a great impression it gave me of Hanoi. The rooms are small but comfortable and immaculately clean, with a modern fit-out. The hotel is about a 10 minute taxi ride to the Old Town, in a working area of Hanoi - so there were no locals selling tourist items on the street. Restaurants, local markets, banks, all nearby in this bustling area of Hanoi.