Sheraton Hanoi Hotel
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1 night
1 room, 2 adults, 0 children
All properties in Hanoi
Sheraton Hanoi Hotel
No.7 of Premium Hotels in Hanoi
K5 Nghi Tam, 11 Đ. Xuân Diệu, Road, Quan Tay Ho, Hanoi, Vietnam
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We Price Match
Last booked 7 hrs ago
Highlights
Ideal location
Sparkling clean
Delicious breakfast
Excellent service
Lots to doShow more
Amenities
Sunbathing Area
Outdoor swimming pool
Sauna
Spa
Massage Room
Executive Lounge
Fitness Room
Private parkingFree
All amenities
Property Description
The Sheraton Hanoi Hotel is a 10-minute drive from the city's heart and is surrounded by the peaceful West Lake view with verdant and captivating greenery. The harmonious landscape brings a sense of tranquility and convenience to visitors.
Sheraton Hanoi's 299 guest rooms all provide expansive views of West Lake and Red River, which is the city's greatest natural lake. Visit one of the hotel's 3 restaurants to discover local culinary delights or the newest trends for contemporary cuisine. Make a visit to the bustling streets or Hanoi's Old Quarter. Unwind in our spa, gym, or outdoor pool for some quiet time to yourself.
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9.3/10
Sheraton as always their best standard. Best stay~
All 86 reviews
Surroundings
Airport: Noi Bai International Airport
(21.4 km)
Train: Sapa Train
(4.6 km)
Train: Hanoi Railway Station
(5.3 km)
Landmarks: Chùa Kim Liên
(210m)
Landmarks: Tu Lien Pagoda
(560m)
View on map
Overview
Rooms
Guest Reviews
Services & Amenities
Policies
5
Executive Suite Non smoking
1 King bed
67m² | Floor: 5-18
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
4
Sheraton Club Room
1 King bed or 2 Single bed
37m² | Floor: 14-18
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Bathtub
Refrigerator
Doorbell and phone alerts
Check Availability
4
Presidential Suite
1 King bed
126m² | Floor: 17
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
4
Sheraton Club King Room
1 King bed
37m² | Floor: 14-18
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
4
Imperial Suite Non smoking
1 King bed
176m² | Floor: 18
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
4
Ambassador Suite Non smoking
1 King bed
112m² | Floor: 18
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
4
Grand Deluxe Room
1 King bed or 2 Single bed
37m² | Floor: 7-12
Has window
Free Wi-Fi
Air conditioning
Bathtub
Refrigerator
Doorbell and phone alerts
Check Availability
4
Deluxe Twin Room
2 Single bed
37m² | Floor: 4-6
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
5
Executive Suite
1 King bed
67m² | Floor: 5-18
Has window
Free Wi-Fi
Air conditioning
Bathtub
Refrigerator
Doorbell and phone alerts
Check Availability
5
Grand Deluxe King Room Non smoking
1 King bed
37m² | Floor: 7-12
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
4
Sheraton Club Twin Room
2 Single bed
37m² | Floor: 14-18
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
4
Imperial Suite
1 King bed
176m² | Floor: 18
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Refrigerator
Doorbell and phone alerts
Toothbrushes
Check Availability
5
Grand Deluxe Twin Room
2 Single bed
37m² | Floor: 7-12
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
5
Grand Deluxe King Room
1 King bed
37m² | Floor: 7-12
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Bathtub
Refrigerator
Doorbell and phone alerts
Check Availability
4
Deluxe King Room
1 King bed
37m² | Floor: 4-6
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
4
Deluxe Room
1 King bed or 2 Single bed
37m² | Floor: 4-6
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Refrigerator
Doorbell and phone alerts
Toothbrushes
Check Availability
4
Ambassador Suite
1 King bed
112m² | Floor: 18
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Refrigerator
Doorbell and phone alerts
Toothbrushes
Check Availability
Hide Room Types
Guest Reviews
9.3/10
Great
86 reviews
Verified Reviews- Cleanliness9.4
- Amenities8.9
- Location9.2
- Service9.4
Average for similar properties in Hanoi
AI Summary
The location near West Lake provides convenient access to amenities. Guests value the cozy rooms, comfortable mattresses, and variety of breakfast options. The helpful, responsive staff enhances the overall service experience.
SandyYhL
August 15, 2025
Sheraton as always their best standard. Best stay~
Eon Jui
January 1, 2024
Located just next to west lake, has a good view. However the surroundings don't have much stuff, especially local foods. Shout-out to the staffs for being super helpful! Overall very satisfied.
Alexlimdx
January 10, 2024
10mins drive from main tourist attraction, quiet surroundings
Shangaorenzhiyuan
October 17, 2022
Hotel is some old.But the service is very good and the buffet is also very very valuable.A lot seafood include big tiger prawns and can not image only 600K-700K.
Much better than intercontinental landmark 72 charge 1.3 million but without valuable seafood.
Guest User
May 24, 2024
Excellent!
Guest User
April 13, 2025
The breakfast was excellent; the room was decent; clean and tidy. The waiter was enthusiastic and helped to call and communicate with the local driver when I checked out. The overall experience was very good and I recommend staying here.
Original TextTranslation provided by Google
Guest User
August 11, 2025
Very good. Probably one of the largest and highest-quality hotels in Hanoi.
It's easy to bring children with you.
The front desk guy was very friendly and great.
Original TextTranslation provided by Google
Guest User
April 13, 2025
The room is very good, facing the swimming pool
Original TextTranslation provided by Google
Services & Amenities
Most popular business facilities
Sunbathing Area
Outdoor swimming pool
Sauna
Spa
Additional charge
Massage Room
Executive Lounge
Fitness Room
Private parking
Free
Priority airport pick-up
Additional charge
Car Rental
Tennis Court
Billiards Room
2 Restaurants
Café
Priority airport drop-off
Additional charge
Meeting Room
Additional charge
Multi-Function Room
Babysitting Services
Additional charge
Tour/Ticket Service
Currency Exchange
24-Hour Front Desk
Wi-Fi in Public Areas
Luggage Storage
Bicycle Rentals
Additional charge
Outdoor swimming pool
Spa
Executive Lounge
Fitness Room
2 Restaurants
Meeting Room
Multi-Function Room
2 Restaurants
Oven dOr Restaurant
Business hours: [Mon - Sat] 06:00-10:00, 11:30-14:30, 18:00-22:00,[Sun] 06:00-10:00, 12:00-15:00, 18:00-22:00
Hemispheres Steak & Seafood Grill
Cuisine: Seafood
Business hours: [Mon - Sun] 18:00-22:00
More Amenities
Internet
Wi-Fi in Public Areas
Outdoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private parking
Free
Transportation
Car Rental
Shuttle Bus Service
Free
Priority airport pick-up
Additional charge
Priority airport drop-off
Additional charge
Bicycle Rentals
Additional charge
Business Services
Multi-Function Room
Coworking Spaces
Meeting Room
Additional charge
Fax/Copying Service
Additional charge
Wedding Service
Front Desk Services
24-Hour Front Desk
Concierge Service
VIP Check-In Service
Express Check-In and Check-Out
Front Desk Safe
Luggage Storage
Currency Exchange
Tour/Ticket Service
Languages Spoken
Chinese (Mandarin)
Dutch
Korean
Japanese
Vietnamese
Food & Drink
Snack Bar
Café
Lobby Bar
Room Service
Public Areas
Gift Shop
Executive Lounge
Water Purifier
Elevator
Barbecue
No Smoking in Public Areas
Garden
Smoking Area
ATM
Health & Wellness
Billiards Room
Tennis Court
Fitness Room
Massage Room
Sauna
Sunbathing Area
Spa
Additional charge
Beauty and Makeup
Yoga Session
Activities
Table Football
Cleaning Services
Clothes Dryer
Clothes Steamer
Dry Cleaning
Additional charge
Ironing Service
Additional charge
Laundry Service (On-Site)
Additional charge
Facilities for Children
Children's Meals Available
Babysitting Services
Additional charge
Books or Audio/Video Products for Children
Accessibility
Assistive Listening Devices
Braille Signage
Handrails in Stairways
Stair-Free Property Entrance
Wheelchairs Available On-Site
Accessible Rooms Available
Safety & Security
CCTV In Public Areas
First Aid Services
First-Aid Kit
Fire Alarm
Fire Extinguisher
Security Personnel
Carbon Monoxide Alarm
Security Alarm
Smoke Detector
Property Policies
Check-in and Check-out Times
Check-in: after 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
For all room types, cots and extra beds can be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
| Age | Fee |
|---|---|
Children 1 year old and under | Free Extra cot: Free |
Children 2 years old and over | VND 690,000 (approx. €22.49) per person per night |
Breakfast
TypeWestern, American, Asian, Continental, Full English/Irish, Vegetarian
StyleBuffet
Opening hours[Mon - Sun] 06:00-10:30 Open
| Age | Fee |
|---|---|
Children 3 years old and under | Free |
Children 4–11 years old | VND 247,500 (approx. €8.07) per person |
Children 12–17 years old | VND 495,000 (approx. €16.14) per person |
Adult | Buffet:VND 495,000 (approx. €16.14) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Service animals
Service animals are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
Property Description
- Opened: 2004
- Renovated: 2018
- Number of Rooms: 299
Phone:+84-24-37199000
Email:gsc.hanhs.sheratonhanoi@marriott.com
The Sheraton Hanoi Hotel is a 10-minute drive from the city's heart and is surrounded by the peaceful West Lake view with verdant and captivating greenery. The harmonious landscape brings a sense of tranquility and convenience to visitors.
Sheraton Hanoi's 299 guest rooms all provide expansive views of West Lake and Red River, which is the city's greatest natural lake. Visit one of the hotel's 3 restaurants to discover local culinary delights or the newest trends for contemporary cuisine. Make a visit to the bustling streets or Hanoi's Old Quarter. Unwind in our spa, gym, or outdoor pool for some quiet time to yourself.
Frequently Asked Questions
What are the check-in and check-out times at Sheraton Hanoi Hotel?
The check-in time at Sheraton Hanoi Hotel is 15:00 and the check-out time is 12:00.What are the check-in and check-out times at Sheraton Hanoi Hotel?
What amenities and services does Sheraton Hanoi Hotel have?
Sheraton Hanoi Hotel has the following amenities and services: Shuttle Bus Service.What amenities and services does Sheraton Hanoi Hotel have?
Does Sheraton Hanoi Hotel have a swimming pool?
Yes, Sheraton Hanoi Hotel has a pool.Does Sheraton Hanoi Hotel have a swimming pool?
Are pets allowed at Sheraton Hanoi Hotel?
Unfortunately, pets are not allowed at Sheraton Hanoi Hotel.Are pets allowed at Sheraton Hanoi Hotel?
Does Sheraton Hanoi Hotel provide breakfast?
Yes, guests at Sheraton Hanoi Hotel can enjoy breakfast during their stay. Breakfast option(s): Western, American, Asian, Continental, Full English/Irish, Vegetarian. Does Sheraton Hanoi Hotel provide breakfast?
How much does it cost to stay at Sheraton Hanoi Hotel?
Prices at Sheraton Hanoi Hotel are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.How much does it cost to stay at Sheraton Hanoi Hotel?
Which airport is closest to Sheraton Hanoi Hotel?
Noi Bai International Airport is the closest airport to Sheraton Hanoi Hotel, and it is about 28 mins from hotel by car (21.4 km).Which airport is closest to Sheraton Hanoi Hotel?
What is the cancellation policy for Sheraton Hanoi Hotel?
The cancellation policy for Sheraton Hanoi Hotel varies depending on the type of room and booking conditions.What is the cancellation policy for Sheraton Hanoi Hotel?
About This Property
| Nearest Airport | Noi Bai Intl. Airport |
|---|---|
| Distance to Airport | 22.53KM |
| Distance to Train Station | 4.62KM |
| Average Price From | EUR502 |
| Hotel Star Rating | 5 |