Art Hotel Ha Noi

Review for Art Hotel – Extremely Disappointing Experience I rarely leave reviews, but our stay at Art Hotel was so disappointing that I felt compelled to share our experience. Firstly, the hotel was nothing like what was shown or described on their website. The photos are clearly photoshopped and do not reflect the actual condition of the property. Everything from the ambiance to the amenities was misrepresented. Upon arrival, we had to navigate through a mess of tightly packed motorbikes just to reach the entrance. There was no elevator access from the ground floor, so we had to carry our suitcases up several flights of stairs—definitely not ideal after a long journey. The room that was allocated to us was not the one we booked. When we entered, we were shocked to find it clearly had not been cleaned. The bedsheets and towels were dirty, and the bathroom was in an equally unacceptable condition. The towel we were given was so small it was only suitable for a toddler. The entire room felt gloomy and claustrophobic—almost like a prison cell. I raised all of these issues with the manager and showed him our booking confirmation. To his credit, he did move us to the correct room after acknowledging the mistake—but that doesn’t excuse the overall lack of cleanliness and misrepresentation. I tried uploading some videos but I couldn’t as Trip review doesn’t allow videos. Overall, I do not recommend Art Hotel. What you see on the website is absolutely not what you get. Save yourself the trouble and look elsewhere.

I had a lovely stay at Art Hotel Hanoi! The location is perfect right in the heart of the Old Quarter and close to many must-visit spots. I really appreciated the warm hospitality. I arrived before check-in time, and they kindly took care of my luggage until the room was ready. A big thank you for the sweet birthday card I truly loved the thoughtful gesture! Highly recommend this place for a cozy and convenient stay in Hanoi. 💛

Good affordable hotel, close to Everything you need close by, so many yummy Vietnam restaurants close by and hotel room was really big room. Ran out of toilet paper and they kindly gave me more.

We stayed all our 4 nights at Hanoi Art Hotel. The Aircon is cold, the room is big, the beds are comfy. Very convenient to all food and shopping in old quarters

Awesome stay ! They had a big screen with netflix ps4 and other entertainment in the rooms ! With a balcony with a view . Everywhere is walking distance . Everything stated is accurate and i can vouch for it ! Lived like a king for 2 nights .

Location is a bit tricky to find, but actually after we find the location as in the maps it’s still go a bit to find. Room was very nice actually