Hanoi la Vision Hotel

Cleanliness: Multiple reviews highlight clean, well-maintained rooms with recent upgrades to bathrooms and modern amenities. Some guests noted spotless conditions, while others appreciated the availability of essential items like towels and toiletries.(based on 73 reviews)

The location is unbeatable — right in the heart of the Old Quarter, close to everything.

I arrived at the hotel two hours before the official check-in time, the front desk allowed me to check in early. That small gesture was honestly the only positive part of my stay. I had booked and paid for my room three months in advance, knowing that Hanoi would be especially crowded due to Vietnam’s 80th National Day celebration. However, just one day before my flight, the hotel suddenly emailed me to cancel my reservation. They claimed the hotel was located on a blocked-off street due to the parade, and offered no negotiation, alternative, or support—just a blunt cancellation notice. I responded immediately, requesting that they keep my reservation, because after some research, I found out the hotel’s street was not actually blocked to traffic. I confirmed this in person during my stay—vehicles were moving through just fine. So why did they send that email? It left me confused and frustrated. Their response wasn’t exactly welcoming either. They said staff wouldn’t be available on the holiday and that the hotel didn’t have an elevator. As a result, I had to carry my suitcase up six flights of stairs myself, while several empty, well-lit rooms remained open on the lower floors. The room I finally received was extremely disappointing—dark, dirty, and nothing like the photos online. I could hear children screaming from the lower floors, and the windows were so filthy I wasn’t sure if the grime was cement or bird droppings. I never once opened the curtains during my entire stay. There was absolutely no city view, and I honestly wonder if this room has ever been reviewed before—it felt hidden away and forgotten. To make things worse, the hot water system sounded like a construction site whenever it was turned on, the water pressure was barely a trickle, and the whole place felt damp and moldy.