Old Town Palace Guest House
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1 night
1 room, 2 adults, 0 children
All properties in Hanoi
Old Town Palace Guest House
30 Lane Tam Thuong, Hang Bong, Quan Hoan Kiem, Hanoi, 100000, Vietnam
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Amenities
24-Hour Front Desk
Currency Exchange
Luggage Storage
Airport pick-up
Wi-Fi in Public Areas
Hiking
Airport drop-off
Tour/Ticket Service
All amenities
Property Description
With a stay at Old Town Palace Guest House in Hanoi (Old Quarter), you'll be a 5-minute walk from St. Joseph's Cathedral of Hanoi and 7 minutes by foot from Hoan Kiem Lake. This hotel is 0.4 mi (0.6 km) from Hanoi Old Town Night Market and 0.9 mi (1.5 km) from Hanoi Opera House.
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7.1/10
Cleanliness7.1
Amenities7.1
Location7.1
Service7.1
All 8 reviews
Surroundings
Airport: Noi Bai International Airport
(25.7 km)
Train: Hanoi Railway Station
(1.3 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies

2
Family Deluxe
3 double beds
May not have a window
Non-smoking
Minibar
TV
Hair dryer
Check Availability

Deluxe Triple Room
1 single bed and 1 double bed
Has window
Non-smoking
Check Availability

2
Superior Twin Room
2 single beds
May not have a window
Non-smoking
Check Availability

7
Superior Double Room
1 double bed
May not have a window
Non-smoking
Air conditioning
Private bathroom
Electric fan
Toothbrushes
Check Availability

3
Deluxe Triple Room
1 single bed and 1 queen bed
May not have a window
Non-smoking
Minibar
TV
Hair dryer
Check Availability

8
Deluxe Double Room
1 double bed
May not have a window
Non-smoking
Air conditioning
Private bathroom
Electric fan
Toothbrushes
Check Availability
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Guest Reviews
7.1/10
8 reviews

- Cleanliness7.1
- Amenities7.1
- Location7.1
- Service7.1
Average for similar properties in Hanoi
Book now and leave a review after your stay to earn up to 120 Trip Coins (approx. €1.02). Trip Coins can be used to save instantly on room rates.

AI Summary
The rooms are comfortable and clean, offering an opportunity for a larger room. Guests appreciate the good breakfast prepared in front of them. The staff is helpful, efficient, and accommodating, providing excellent assistance.

Guest User
February 18, 2024
The worst accommodation experience in my life, no one. There were 14 of us in our group. We booked 7 triple rooms for two days on February 15th, so that everyone could sleep in a bed alone. After arriving at the hotel from the airport, there was no one at the front desk, so we kept calling the contact number at the front desk. It took almost two hours for the proprietress to arrive. The hotel did not have enough 7 rooms, and two rooms were arranged in a small hotel nearby. After checking in, my friends found that the room was very unhygienic, with hair on the bed, and the sheets and quilts were very dirty, with spots of mold and moldy smell, and it felt like it was not dry in the south. We were arranged in two rooms in another hotel. My friends said that it was not a place for people to live at all, and one room did not have hot water. So I immediately asked to check out, but the boss had a bad attitude and said that I could check out, but the money would not be refunded. What an arrogant and bad attitude. Later, the Ctrip platform contacted the merchant, but it was fruitless. My friends had to pay for another hotel to open a room. If I had a choice, I would rather sleep on the street than open a room in this hotel.
Original TextTranslation provided by Google

Guest User
July 15, 2023

The manager of this guest house was extremely friendly and helpful. Large clean room with aircon and a great shower. Couldn't say a bad word about the facilities provided. Perfect if looking for a central location at a low price.

Doug
March 22, 2023

Got message from hotel that they had water issue and so they put me up in one of their other hotels. A long way from where I originally wanted to be. Beds in the other hotel were hard as rock. I wanted to stay at this place because people reviewed said it had comfortable beds. Very unhappy about whole thing

Verified traveler
April 3, 2023

Need more mentenance
I booked single room but when I got there, it wasn't available. That was ok, gave me a Family room. That was run down not clean room. The windows not shut. But the bed was comfortable.

Guest User
November 20, 2023

The receptionist's attitude was very contemptuous. When asked for the wifi password, he smirked and seemed condescending. The receptionist's attitude was very disdainful. When I asked for the Wifi password, she smirked and she seemed very condescending. DON'T WASTE MONEY HERE FOR PEOPLE WITH THAT KIND OF ATTITUDE!!! L'atteggiamento della receptionist era molto sprezzante. Quando ho chiesto la password del Wifi, ha sorriso e sembrava molto condiscendente.
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Services & Amenities
Most Popular Amenities
24-Hour Front Desk
Currency Exchange
Luggage Storage
Additional charge
Airport pick-up
Additional charge
Wi-Fi in Public Areas
Hiking
Airport drop-off
Additional charge
Tour/Ticket Service
Taxi booking service
Car Rental
Smoking Area
More Amenities
Internet
Wi-Fi in Public Areas
Parking
Parking
Transportation
Taxi booking service
Car Rental
Shuttle Bus Service
Additional charge
Airport pick-up
Additional charge
Airport drop-off
Additional charge
Front desk services
24-Hour Front Desk
Currency Exchange
Tour/Ticket Service
Lockers Available
Express Check-In and Check-Out
VIP Check-In Service
Luggage Storage
Additional charge
Languages spoken
English
Vietnamese
Food & drink
Room Service
Health & wellness
Hiking
Beauty and Makeup
Public areas
ATM
Smoking Area
Shared Kitchen
Cleaning services
Laundry Service (On-Site)
Additional charge
Clothes Dryer
Clothes Steamer
Safety & security
Smoke Detector
Fire Extinguisher
Property Policies
Check-in and Check-out Times
Check-in: after 14:00
Check-out: Before 12:00
Front desk hours: 24/7
Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
- Cash
Property Description
- Opened: 2017
- Number of Rooms: 34
Phone:+84-917290354
With a stay at Old Town Palace Guest House in Hanoi (Old Quarter), you'll be a 5-minute walk from St. Joseph's Cathedral of Hanoi and 7 minutes by foot from Hoan Kiem Lake. This hotel is 0.4 mi (0.6 km) from Hanoi Old Town Night Market and 0.9 mi (1.5 km) from Hanoi Opera House.
Take advantage of recreation opportunities such as bicycles to rent, or other amenities including complimentary wireless internet access and a television in a common area.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours).
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available on request).
Make yourself at home in one of the 15 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and bidets. Conveniences include phones, as well as desks and electric kettles.
Take advantage of recreation opportunities such as bicycles to rent, or other amenities including complimentary wireless internet access and a television in a common area.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours).
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available on request).
Make yourself at home in one of the 15 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and bidets. Conveniences include phones, as well as desks and electric kettles.
Frequently Asked Questions
What are the check-in and check-out times at Old Town Palace Guest House?
The check-in time at Old Town Palace Guest House is 14:00 and the check-out time is 12:00.What are the check-in and check-out times at Old Town Palace Guest House?
What amenities and services does Old Town Palace Guest House have?
Old Town Palace Guest House has the following amenities and services: Shuttle Bus Service.What amenities and services does Old Town Palace Guest House have?
Are pets allowed at Old Town Palace Guest House?
Unfortunately, pets are not allowed at Old Town Palace Guest House.Are pets allowed at Old Town Palace Guest House?
Does Old Town Palace Guest House provide breakfast?
No, Old Town Palace Guest House doesn't provide breakfast. But you can find some nearby restaurants and cafés that offer breakfast. Does Old Town Palace Guest House provide breakfast?
How much does it cost to stay at Old Town Palace Guest House?
Prices at Old Town Palace Guest House are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.How much does it cost to stay at Old Town Palace Guest House?
Which airport is closest to Old Town Palace Guest House?
Noi Bai International Airport is the closest airport to Old Town Palace Guest House, and it is about 36 mins from hotel by car (25.7 km).Which airport is closest to Old Town Palace Guest House?
What is the cancellation policy for Old Town Palace Guest House?
The cancellation policy for Old Town Palace Guest House varies depending on the type of room and booking conditions.What is the cancellation policy for Old Town Palace Guest House?
About This Property
Nearest Airport | Noi Bai Intl. Airport |
---|---|
Distance to Airport | 26.88KM |
Nearest Train Station | Hanoi Railway Station |
Distance to Train Station | 1.26KM |
Average Price From | EUR28 |
Hotel Star Rating | 2 |