Hanoi Graceful Hotel and Travel Reviews

This was such an awesome trip. It was a bit like a whirlwind when you first arrive. But they helped with EVERYTHING! They were so kind and welcoming it was like staying at your family's home. During my stay it was quite cold and they went to great lengths so that my room would be warm and I was comfortable. I was there around the New Year holiday and they even welcomed me with a meal. All in all great people, great experiences. Will definitely be back! 😁

The hotel staff are very helpful and location is good. The price we paid included a good spread of breakfast. It is a good 3 star hotel that worth to stay.

Shower drained very slowly. Staff very hard to negotiate with and they wanted to charge extra money for everything. We're not used to negotiating just to get tolerable prices.

Location was great, within walkable distance to interesting attractions such as the train street, the cathedral, a temple and many more. Staffs are very knowledgeable about the area and are more than willing to help arrange your trip.

Amazing treatment and solution problem from the shop. Very good price and helps a lot with transfers. I will go back for sure!

Location is good for me, easy to get and go. Staffs are very kind, friendly, and very helpful. The only thing that I do not impressed here is about air conditioning in 405 room. It doesn't work. Have to open fan. But it was not not and stay only 1 night so it was fine. The room doesn't look as wide as shown in photos, a bit old, but yes, this is old quarter and it's worth the money I paid for 2 people with a very pleasant breakfast. I enjoy Hanoi, Vietnam !

This is my first trip to Hanoi, Vietnam 🇻🇳 and our first time (together with my husband) staying at Hanoi Graceful Hotel. We would like to express our sincere gratitude to Ms Ha & her staffs for the warm hospitality and excellent service. Thank you so much and we look forward to staying at your hotel again :)

Great Hotel good location nicely appointed rooms friendly staff

Very accommodating and friendly. Lovely furniture and comfortable bed.

The location of the hotel is good but they turned off the power of the room 15 minutes before official check out time. Very rude!☹️

This was a nice and pleasant stay in this place. Hope will visit again. Thanks.

Its a cute little hotel conveniently located in old quarter and staff are professional and friendly. We were kindly upgraded to deluxe room as there are no windows in superior rooms.

Location was good. Communication could be better but tried their best

Loved this little hotel, it had great service and the friendliest people working the front desk. I loved the balcony and they were super efficient with setting up airport transfers. The room needs a facelift compared to the pictures though, but can't really fault it for the price. Would stay here again easily, we specially loved the location in the heart of the old quarter.