Hanoi Diamond King Hotel & Travel

This is our second stay at this hotel, this time a Classic room at 306 (no external window) for one night. The room looked clean at first glance but soon we discovered many small ants on the coffee tray and more circling around a suspicious brown object on the dressing chair (forgot to take a photo). Reception and house keeping were both apologetic and responded quickly. Later on, we discovered the bathroom ceiling to be mouldy and front of the bed has very dusty cables (photos attached), by now we were too tired to call the reception and regretted booking this hotel. Unfortunately we have another reservation for 2 more nights here (Deluxe room) and we asked them to make sure it’s clean. We don’t mind budget hotels but cleanliness is very important. Apart from cleanliness, the room has one internal window to the corridor (no privacy) and two single beds. On the positive side, hotel staff are very friendly and helpful.

Its amazing n beautiful hotel..clean and d staff are all polite n kind.the location so far are great.easy and not so crowded.hope to be bsck there again next time..👍🙏

Hotel staffs are friendly. Although the hotel lift is located at the 2nd floor, the hotel staff would assist us in getting the luggage up to the 2nd floor. Location is near most of the main streets and attractions, walking distance, eg beer street, coffee shops, pho, bahn mi etc.

The hotel is in the middle of the old quarter, basically the area you wanna be as a tourist. It's very nice although sometimes can be loud at night. The staff is super friendly and the room quality and cleanliness is superb for south east Asian standards. Would book again if I visit Hanoi another time.

Amenities include free water and tea/coffee which was very convenient. They have stairs and an elevator. The lobby is very beautiful, the room is large, and the bed was comfortable.

Mr. Shang is very patient.and his English is very good.i t's very useful for us. give him 5 stars.