11 P. Hàng Dầu, Hàng Bạc, Hoàn Kiếm, Quan Hoan Kiem, Hanoi, VietnamView Hotel Details
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Hanoi Media Hotel & Spa Guest Reviews
4.5/5
Great
77 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.2
Service4.7
Cleanliness4.4
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All reviews(77)
Positive reviews(75)
Reviews with photos/video(21)
Friendly owner(41)
Great location(23)
Awesome stay(21)
Clean and tidy(17)
Delicious breakfast(12)
Convenient location(10)
Negative reviews(2)
Andrew
Superior Double Room
Stayed in Nov 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Dec 28, 2024
Good value for money. Room was small but comfortable and very quiet. Location is excellent in the old quarter near the lake.
Response from Property: “Thank you” is not enough to show our appreciate to your kind words toward our high standard of services. We are so proud of the friendly and caring staff, the comfortable and nice suite, relaxing time with Hanoi Media Hotel and Spa that made your stay so enjoyable. We will definitely keep up the perfect service & upgrade hotel amenities to deliver it to our value guests. We look forward to welcoming you again!
jdpy
Family Room With Balcony
Stayed in Nov 2024
Family
32 review
4.5/5
Great
Posted on Dec 12, 2024
The hotel is nice and well located. It was enough for 1 night. The rooftop view is great!
Response from Property: “Thank you” is not enough to show our appreciate to your kind words toward our high standard of services. We are so proud of the friendly and caring staff, the comfortable and nice suite, relaxing time with Hanoi Media Hotel and Spa that made your stay so enjoyable. We will definitely keep up the perfect service & upgrade hotel amenities to deliver it to our value guests. We look forward to welcoming you again!
Yuma
Superior Double Room
Stayed in Sep 2024
Solo travelers
5 review
5.0/5
Outstanding
Posted on Oct 30, 2024
Excellent!!!! Location is so convenient. Also staff are very friendly and helpful. Wanna stay again
Response from Property: “Thank you” is not enough to show our appreciate to your kind words toward our high standard of services. We are so proud of the friendly and caring staff, the comfortable and nice suite, relaxing time with Hanoi Media Hotel and Spa that made your stay so enjoyable. We will definitely keep up the perfect service & upgrade hotel amenities to deliver it to our value guests. We look forward to welcoming you again!
Frankey
Superior Double Room
Stayed in Jan 2024
Business travelers
15 review
4.5/5
Great
Posted on Mar 2, 2024
Check in is very smooth. Selina & Jenny are very adorable, good hospitality & sweet smile. Bathroom newly renovated. It looks fantastic.
Response from Property: “Thank you” is not enough to show our appreciate to your kind words toward our high standard of services. We are so proud of the friendly and caring staff, the comfortable and nice suite, relaxing time with Hanoi Media Hotel and Spa that made your stay so enjoyable. We will definitely keep up the perfect service to deliver it to our value guests. We look forward to welcoming you again!
Sejal
Family Room With Balcony
Stayed in Nov 2023
Family
2 review
4.5/5
Great
Posted on Jan 2, 2024
New cozy hotel, all is within walking distance. Rooms are clean, facilities likited but good for a basic stay.
Response from Property: “Thank you” is not enough to show our appreciate to your kind words toward our high standard of services. We are so proud of the friendly and caring staff, the comfortable and nice suite, relaxing time with Hanoi Media Hotel and Spa that made your stay so enjoyable. We will definitely keep up the perfect service to deliver it to our value guests. We look forward to welcoming you again!
Guest User
Superior Double Room
Stayed in Feb 2024
Couples
3 review
4.7/5
Amazing
Posted on Mar 30, 2024
Good hotel very forward coming service. The light in the bathroom turned on when ever it felt like which was annoying at night.
Response from Property: “Thank you” is not enough to show our appreciate to your kind words toward our high standard of services. We are so proud of the friendly and caring staff, the comfortable and nice suite, relaxing time with Hanoi Media Hotel and Spa that made your stay so enjoyable. We will definitely keep up the perfect service & upgrade hotel amenities to deliver it to our value guests. We look forward to welcoming you again!
Cata83
Superior Double Room
Stayed in Jan 2024
Solo travelers
2 review
4.2/5
Very Good
Posted on Feb 8, 2024
Hotel was helpful and prompt to respond to arrange a taxi pick up from the airport. It took about an hour to get to the hotel. Room had the basics and was clean. Hot water took a bit of time to work properly but was fine once it did. The staff are very friendly and helpful. I only stayed one night as I was travelling the following day. Location was good, I was able to walk to the bus station for my onward journey to Sa Pa.
Response from Property: “Thank you” is not enough to show our appreciate to your kind words toward our high standard of services. We are so proud of the friendly and caring staff, the comfortable and nice suite, relaxing time with Hanoi Media Hotel and Spa that made your stay so enjoyable. We will definitely keep up the perfect service to deliver it to our value guests. We look forward to welcoming you again!
EnterpriseWhatNot
Superior Double Room
Stayed in Sep 2023
Solo travelers
2 review
3.7/5
Posted on Nov 6, 2023
Very Good property but I had to shift after 1 night coz they didn't had any smoking room available
Response from Property: “Thank you” is not enough to show our appreciate to your kind words. Please advised that we have a smoking area in Media hotel as Lux skybar. There is no smoking room available.We look forward to having other chance to welcome you in Hanoi.Best regards,Jason and Media hotel team
ManzzGurung
Family Room With Balcony
Stayed in Feb 2024
Couples
3 review
4.2/5
Very Good
Posted on Mar 19, 2024
Service was great but could be better with the amenities
Response from Property: “Thank you” is not enough to show our appreciate to your kind words toward our high standard of services. We are so proud of the friendly and caring staff, the comfortable and nice suite, relaxing time with Hanoi Media Hotel and Spa that made your stay so enjoyable. We will definitely keep up the perfect service & upgrade hotel amenities to deliver it to our value guests. We look forward to welcoming you again!
Gibson
Superior Double Room
Stayed in Aug 2023
Couples
6 review
5.0/5
Outstanding
Posted on Sep 30, 2023
Excellent location (right in the old town) and very helpful staff. Reasonable price and clean rooms.
Response from Property: “Thank you” is not enough to show our appreciate to your kind words toward our high standard of services. We are so proud of the friendly and caring staff, the comfortable and nice suite, relaxing time with Hanoi Media Hotel and Spa that made your stay so enjoyable. We will definitely keep up the perfect service to deliver it to our value guests. We look forward to welcoming you again!
Guest User
Superior Double Room
Stayed in Jul 2023
Solo travelers
1 review
4.7/5
Amazing
Posted on Aug 18, 2023
Excellent hotel in the old quarter. The staff were unbelievably attentive, and they made my stay at the hotel so much more enjoyable. I will be returning and I am looking forward to staying again. You will not be disappointed if you book this hotel.
Response from Property: Thanks for your kindness words to our services and staff. Definitely we will keep services up and bring the best accommodation to my beloved guests . Kind Regards, Media Hotel Team
Leanne
Family Room With Balcony
Stayed in May 2023
Travel with friends
2 review
5.0/5
Outstanding
Posted on Jun 12, 2023
Good services. Good location if you want to experience local culture.
They are so sweet to prepare fresh sandwiches for us as we have an early departure flight!
Thank you!
Response from Property: Dear Ms. Leanne,“Thank you” is not enough to show our appreciate to your kind words toward our high standard of services. We are so proud of the friendly and caring staff, the comfortable and nice suite, relaxing time with Hanoi Media Hotel and Spa that made your stay so enjoyable. We will definitely keep up the perfect service to deliver it to our value guests. Wish you have a great trip in southeast asia with may great experiences,Kind Regards, Media Hotel Team ,
Palmy_SR
Deluxe Double Or Twin Room With City View
Stayed in Nov 2024
Solo travelers
5 review
5.0/5
Outstanding
Posted on Dec 26, 2024
The hotel is near the city center, close to tourist attractions, easy to find food, close to the train station, clean, good service from the staff, and breakfast for those who don't eat meat.
Original TextTranslated by Google
Response from Property: “ขอบคุณ” ไม่เพียงพอที่จะแสดงความซาบซึ้งต่อคำพูดอันแสนดีของคุณที่มีต่อมาตรฐานการบริการอันสูงส่งของเรา เราภูมิใจมากกับพนักงานที่เป็นมิตรและเอาใจใส่ ห้องชุดที่สะดวกสบายและสวยงาม ช่วงเวลาแห่งการผ่อนคลายที่ Hanoi Media Hotel and Spa ที่ทำให้การเข้าพักของคุณเป็นที่น่าจดจำ เราจะรักษาบริการที่สมบูรณ์แบบและอัปเกรดสิ่งอำนวยความสะดวกของโรงแรมเพื่อส่งมอบสิ่งนี้ให้กับแขกผู้มีอุปการคุณของเรา เราหวังว่าจะได้ต้อนรับคุณอีกครั้ง!
Laowangaidujia
Family Room With Balcony
Stayed in Sep 2024
Family
10 review
3.7/5
Posted on Oct 9, 2024
Hanoi's Old Town is full of small buildings, and this hotel is no exception. It looks low-key and is hard to find without navigation.
The service staff is very friendly and can communicate in English smoothly.
But to be honest, the cost-effectiveness of living in the Old Town is not high. It's not specific to this hotel, but it's the same everywhere. So it's recommended to live a little further away and take a taxi to the Old Town.
The hotel room is very small, and the family room is not as good as Hanting in China, but the price is basically double that of Hanting.
And the balcony room is basically meaningless.
The lux bar is not cheap and the area is not large.
See the picture for details.
Original TextTranslated by Google
Response from Property: Thank you very much for choosing our hotel's services. We look forward to other opportunities to welcome you in Hanoi. We guarantee to make your stay more comfortable and enjoyable
すこち
Superior Double Room
Stayed in Aug 2024
Solo travelers
4 review
5.0/5
Outstanding
Posted on Sep 16, 2024
Solo trip to Hanoi for 4 nights
I took bus 86 from Noi Bai Airport and arrived near the Old Quarter.
The reception was staffed by a beautiful woman wearing an ao dai.
Room 305 has an interior window, but it is decorated with fresh flowers.
The bed is spacious and the bathroom is adequate.
Breakfast is on the 8th floor.
You can also eat at the rooftop bar.
The hospitality of the staff here is amazing.
I requested pho, which was delicious.
Adding passion fruit pulp to yogurt was also excellent.
There is a souvenir shop next to the hotel.
There are price tags, so you can feel at ease. I bought a fan because it was hot.
Original TextTranslated by Google
6/8
Response from Property: "Thank you" is not enough to express our gratitude for your kind words and high level of service. We are very proud of Hanoi Media Hotel & Spa's friendly and attentive staff, comfortable (free drinking water every day) stylish rooms and the wonderful time you had. Of course, we will continue to provide the best service to our valued customers.