Jacosmo Hotel & Spa
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Hanoi
Jacosmo Hotel & Spa
23 P. Lò Sũ, Lý Thái Tổ, Quan Hoan Kiem, Hanoi, Vietnam
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Highlights
Delicious breakfast
Lots to do
Free parkingAmenities
Spa
Massage Room
ParkingFree
Airport pick-up
24-Hour Front Desk
Luggage Storage
Airport drop-off
Taxi booking service
All Amenities
Property Description
With a stay at Jacosmo Hotel & Spa, you'll be centrally located in Hanoi, within a 5-minute walk of Hoan Kiem Lake and Thang Long Water Puppet Theatre. This spa hotel is 0.4 mi (0.7 km) from Hanoi Old Town Night Market and 0.5 mi (0.9 km) from Hanoi Opera House.
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8.1/10
Very GoodHotel well located near the old quarter. The staff are charming. Hearty and varied breakfast.
All 117 Reviews
Surroundings
Airport: Noi Bai International Airport
(25.3 km)
Train: Hanoi Railway Station
(2.8 km)
Landmarks: Thang Long Water Puppet Theatre
(250m)
Landmarks: The Pen Tower
(250m)
Landmarks: Hanoi Children's Palace
(340m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
7
Executive Double Or Twin Room
1 Double bed or 2 Single bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Doorbell and phone alerts
Check Availability
9
Ja Cosmo Suite Balcony With Jacuzzi
1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
8
Executive Suite With City View
1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
9
Junior Suite With Balcony
1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
6
Family Room
1 King bed and 2 Single bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Doorbell and phone alerts
Check Availability
6
Deluxe Double With Window
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
6
Family Suite With City View
2 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Doorbell and phone alerts
Check Availability
8
Deluxe Double Or Twin Room
1 Double bed or 2 Single bed
No window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Doorbell and phone alerts
Check Availability
2
Deluxe Triple Room With City View
1 Single bed and 1 King bed and 2 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Electric fan
Check Availability
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Guest Reviews
8.1/10
Very Good
117 reviews
Verified Reviews- Cleanliness8
- Amenities7.8
- Location8.6
- Service8
Average for similar properties in Hanoi
AI Summary
Located in Hanoi's old quarter, the accommodation boasts a varied breakfast and prime proximity to dining and attractions. Guests praise the friendly, accommodating staff for their excellent service and assistance.
Alexx N
March 24, 2025
Lost 2 night's money worth and didnt even stay a night!
We booked the hotel with 1 night extra since we're coming in early and hoping we could get a room for a quick rest. Upon arrival at the hotel, the room given to us was nothing like the pictures shown on the Internet. Pretty much run-down, mold smell and glass panels with trash all over the hall from the elevator. We could not stay any minute in the room and had to move out, booking another hotel to stay. Talked to the hotel for some refund/support and my requests were in vain.
This is max 2-star standard. 4-star is very much misleading.
Book elsewhere and steer clear of this Jacosmo hotel.
Apprkekenen
May 29, 2024
Good location but it seems a bit old comparing with the photo, a bit noisy but it doesn’t matter.
Quite disappointed but I think most of the hotel in Hanoi have the same problem
Beggmd
December 29, 2023
The hotel personal was very attentive and helpful in every step firstly thanks a lot to them. However the rooms have a smell of mold and they got a little oldish. We have stayed in first two nights in suit room at the top floor but we couldn’t stand anymore the smell of mold and got allergic so that we asked to change the room. The new room was much better but still with a little smell. The location is just perfect and breakfast was very good as well.
Jian Hua
December 18, 2023
The hotel is located very center of the old town. It’s walkable to all the attractions. The staff at the hotel are extremely friendly and helpful and the you can even order the breakfast of your choice.
Jineee
October 4, 2023
This hotel is reccomendable.
For 3 days I stayed, all employees did their best to make me comfortable in their hotel.
It was really impresive.
Eventhough its amenities was not that excellent, i fully felt happy staying their.
(Breakfast was good!!)
Guest User
February 2, 2025
OK Hotel
Original TextTranslation provided by Google
HYOGEUN
March 12, 2025
I have been to Vietnam dozens of times in the past 7 years, but there has never been anything as absurd as this hotel. A foreigner, not even a Korean, went there on the day of arrival and said that the hotel room had an electrical problem and that the room could not be used, and that they would refund my money or find me a new hotel.
Since there were many tourists at the time of my visit, I decided to stay at the hotel they recommended rather than the inconvenience of a refund, and I went to the hotel they recommended, but it was a terrible hotel that I cannot describe in words.
Still, since it was my first day in Hanoi, I was tired, so I endured it and slept for a day, but what the heck, the hotel room I stayed at was listed on Agoda for much cheaper than the price I had booked, and even though I had included meals, the hotel they recommended did not have a restaurant.
The next day, I went back to the hotel I had originally booked and raised the issue, and they refunded me part of my money, to be exact, less than the amount I should have been refunded, and I had meals at the hotel I had originally booked, and I only stayed for one night.
I still get angry when I think about the unscrupulous behavior of the hotel, which is at the forefront of the tourism industry where service is the most important.
Original TextTranslation provided by Google
Guest User
April 18, 2025
High cost performance, friendly front desk service, suitable breakfast, even with my favorite passion fruit.
Original TextTranslation provided by Google
Services & Amenities
Most popular business facilities
Spa
Additional charge
Massage Room
Parking
Free
Airport pick-up
Additional charge
24-Hour Front Desk
Luggage Storage
Airport drop-off
Additional charge
Taxi booking service
Car Rental
Currency Exchange
Wi-Fi in Public Areas
Free
Spa
More Amenities
Internet
Wi-Fi in Public Areas
Free
Parking
Parking is available Off-site parking.
Parking
Free
Valet Parking
Transportation
Car Rental
Taxi booking service
Shuttle Bus Service
Additional charge
Airport pick-up
Additional charge
Airport drop-off
Additional charge
Business Services
Postal Service
Front Desk Services
24-Hour Front Desk
Lockers Available
Express Check-In and Check-Out
Concierge Service
Front Desk Safe
Luggage Storage
Currency Exchange
Tour/Ticket Service
VIP Check-In Service
Languages Spoken
Vietnamese
Japanese
Food & Drink
Lobby Bar
Room Service
Public Areas
No Smoking in Public Areas
Smoking Area
Elevator
Health & Wellness
Spa
Additional charge
Massage Room
Body Care
Beauty and Makeup
Cleaning Services
Dry Cleaning
Additional charge
Laundry Service (On-Site)
Additional charge
Ironing Service
Additional charge
Clothes Steamer
Safety & Security
First-Aid Kit
Security Alarm
Smoke Detector
CCTV In Public Areas
Fire Extinguisher
Security Personnel
First Aid Services
Property Policies
Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
StyleBuffet
| Age | Fee |
|---|---|
Children 17 years old and under | US$1.92 (approx. NZD 3.19) per person |
Adult | Buffet:US$3.84 (approx. NZD 6.37) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Service Animals
Service animals are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
Property Description
- Opened: 2009
- Number of Rooms: 38
With a stay at Jacosmo Hotel & Spa, you'll be centrally located in Hanoi, within a 5-minute walk of Hoan Kiem Lake and Thang Long Water Puppet Theatre. This spa hotel is 0.4 mi (0.7 km) from Hanoi Old Town Night Market and 0.5 mi (0.9 km) from Hanoi Opera House.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. Additional features at this Art Deco hotel include complimentary wireless internet access, concierge services, and a fireplace in the lobby.
All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Grab a bite to eat at Gia Bao Grand Restaurant, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 28 individually decorated guestrooms, featuring minibars and LED televisions. Your memory foam bed comes with premium bedding. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and rainfall showerheads.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. Additional features at this Art Deco hotel include complimentary wireless internet access, concierge services, and a fireplace in the lobby.
All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Grab a bite to eat at Gia Bao Grand Restaurant, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 28 individually decorated guestrooms, featuring minibars and LED televisions. Your memory foam bed comes with premium bedding. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and rainfall showerheads.