Eliana Ruby Hotel & Travel
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Hanoi
Eliana Ruby Hotel & Travel
3 Yen Thai Street, Quan Hoan Kiem, Hanoi, Vietnam
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We Price Match
Highlights
Sparkling clean
Excellent service
Ideal location
Top local pick
Delicious breakfastAmenities
24-Hour Front Desk
Luggage Storage
Restaurant
Café
Car Rental
Currency Exchange
Secretarial Services
Babysitting Services
All Amenities
Property Description
Located in Hanoi’s Old Quarter, Eliana Ruby Hotel & Travel is a minutes’ walk from Hoan Kiem Lake. It features soundproofed rooms fitted with internet-accessible computers. Free WiFi is also provided.
Eliana Ruby Hotel & Travel is a 15-minute drive from Hanoi Railway and Bus Station. Noi Bai International Airport is 35 minutes away by car.
Spacious rooms feature wooden flooring and come fitted with flat-screen cable TVs. Tea and coffee making facilities are provided.
Friendly staff at the tour desk can assist with sightseeing trips and currency exchanges. Cars and bicycles can be rented for those wishing to explore the area. Postal services are available for guests’ convenience.
Breakfast is served in the hotel. For alternative dining options, 24-hour room service awaits guests.
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9.5/10
AmazingCleanliness9.5
Amenities9.5
Location9.5
Service9.5
All 36 Reviews
Surroundings
Airport: Noi Bai International Airport
(26.9 km)
Train: Hanoi Railway Station
(1.3 km)
Landmarks: St. Joseph Cathedral
(380m)
Landmarks: Old Quarter
(430m)
Landmarks: Thap Rua Tower
(480m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
6
Executive Suite
Bedroom 1:1 Queen bed ● Living Room:1 Sofa bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Toothbrushes
Check Availability
13
Family Suite
2 Queen bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
8
Superior Double Room
1 Queen bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
12
Junior Suite
1 Queen bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Toothbrushes
Check Availability
6
Superior Twin Room
2 Single bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
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Guest Reviews
9.5/10
Amazing
36 reviews
Verified Reviews- Cleanliness9.5
- Amenities9.5
- Location9.5
- Service9.5
Average for similar properties in Hanoi
AI Summary
Centrally located in Old Quarter, ideal for exploring Hanoi. Friendly staff, clean rooms, comfortable beds, and excellent breakfast. However, some guests found the accommodation to be too small.
Guest User
June 21, 2025
The best customer service. Even before we got to Hanoi, we would contact them via whatsapp to ask questions and book services. They would reply to us even if its after office hours in Vietnam. We booked airport pickup service for a red eye flight and paid at the hotel. Every morning the staff is there to greet you at the lobby and to ask what plans you have for the day so that they can advise you and answer any questions. Even the kitchen and dining staff were so hospitable and would ask us if we liked the food. We had a late night sleeper bus booking, and even after we checked out, they provided us an area to rest and a shower room and towels to freshen up. Overall, a very good experience.
Guest User
June 4, 2025
I really left my heart in Hanoi people are super accommodating! My sincerest gratitude towards Jessica, Benzo, Tom, Daisy and the two chefs. I am lost for words. Their services from accommodating me and my friends from assistance of booking Ninh Binh tours to foods were tiptop honestly felt like 7-star Hotel treatment. Their kindess and warm smiles of willingness to help each and every one of us was top tier. Basically all i can say is we totally enjoyed our stay with laughters. This place is close to so many places in the Old Quarters. See u again in future 💕😍 Much loves, Odelia
Guest User
March 17, 2025
Really great value hotel. Very good breakfast with ample choices. Staff are exceptionally nice & helpful. Location is very good and rooms are very comfortable. If you want to stay in heart of the Old Quarter and not stretch your budget this Hotle is for you.
Guest User
February 9, 2025
I have returned to Elegance Ruby for a second stay since 2012. The service here is still EXCEPTIONAL, OUTSTANDING and 5 STAR, better than any other place that ive stayed in VN and it made our stay here PERFECT. I want to truly THANK YOU Elegance Ruby Staff, there is nothing you could've done better. Your continued superb customer service over the years is the reason I will continue to choose EHGroup for my stays in Hanoi. Thank you I love you guys 💜 - Pamela.M
Guest User
February 9, 2025
I stayed here with my daughter for her 21st birthday with trips in between. I have stayed at many hotels across the globe ranging from economy to 5 star and the staff make Hanoi elegance ruby the best. I booked this hotel after reading past reviews and my stay exceeded all expectations. Ignore Pan88 (recent review) if they wanted 5 star luxury, they should have booked a 5 star hotel and paid the price. Tip: book your trips through the hotel, we enjoyed a fabulous tour of sapa and overnight trip on halong bay. Well done to all the staff who made our stay extra special. Could not fault anything. Breakfast is amazing, including the coffee. The staff work very hard to produce freshly cooked food to order. Well done elegance ruby, we loved you!
Guest User
November 9, 2024
Exceptional small hotel in the old town. Extremely helpful staff, Benzo Anna and Ruby were extraordinary. Breakfast was best we had in South East Asia. Would definitely stay again. Old Town Hanoi is organised chaos. A unique place where road traffic,scooters in particular behave like the higher level of a frenetic video hame.
Guest User
October 16, 2024
We had 3 rooms for our party of 6 all rooms were comfortable and as described. The breakfast was varied and plentiful good variety and quite a few items cooked to order. The food was good quality and well presented. Anna on reception was very helpful and did her best to check we were OK everyday. Jessica sorted 3 days of excursions for our family and arranged SIM cards for us. She stayed in touch making sure we were happy and the trips were progressing as planned although the hotel is 3 star rated the service and people are definitely 5 star.
Guest User
August 21, 2024
I have stayed at multiple places in the old quarter before but this hotel was the best!! Our room was clean and simple and just what you need when spending your time exploring the old quarter. The staff were amazing! Jessica and Anna were so helpful with all of our questions and when we needed to visit a hospital during the trip, Benzo helped us by translating to medical staff over the phone. Great buffet breakfast there too!
Services & Amenities
Most popular business facilities
24-Hour Front Desk
Luggage Storage
Restaurant
Café
Car Rental
Currency Exchange
Secretarial Services
Babysitting Services
Additional charge
Wi-Fi in Public Areas
Free
Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in Public Areas
Free
Parking
Parking
Transportation
Car Rental
Shuttle Bus Service
Additional charge
Business Services
Secretarial Services
Fax/Copying Service
Additional charge
Front Desk Services
24-Hour Front Desk
Lockers Available
Express Check-In and Check-Out
Concierge Service
Front Desk Safe
Luggage Storage
Currency Exchange
Tour/Ticket Service
VIP Check-In Service
Languages Spoken
Vietnamese
Food & Drink
Café
Room Service
Public Areas
No Smoking in Public Areas
Elevator
Vending Machine
Health & Wellness
Beauty and Makeup
Activities
Eco Tours
Cleaning Services
Dry Cleaning
Additional charge
Laundry Service (On-Site)
Additional charge
Ironing Service
Additional charge
Clothes Steamer
Facilities for Children
Babysitting Services
Additional charge
Children's Meals Available
Accessibility
Stair-Free Property Entrance
Safety & Security
First-Aid Kit
Security Alarm
Smoke Detector
CCTV In Public Areas
Fire Extinguisher
Security Personnel
First Aid Services
Property Policies
Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeAmerican, Continental, Gluten-free, Vegan, Vegetarian
StyleBuffet, Boxed/packaged food
| Age | Fee |
|---|---|
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
- Cash
Property Description
- Opened: 2008
- Renovated: 2011
- Number of Rooms: 23
Located in Hanoi’s Old Quarter, Eliana Ruby Hotel & Travel is a minutes’ walk from Hoan Kiem Lake. It features soundproofed rooms fitted with internet-accessible computers. Free WiFi is also provided.
Eliana Ruby Hotel & Travel is a 15-minute drive from Hanoi Railway and Bus Station. Noi Bai International Airport is 35 minutes away by car.
Spacious rooms feature wooden flooring and come fitted with flat-screen cable TVs. Tea and coffee making facilities are provided.
Friendly staff at the tour desk can assist with sightseeing trips and currency exchanges. Cars and bicycles can be rented for those wishing to explore the area. Postal services are available for guests’ convenience.
Breakfast is served in the hotel. For alternative dining options, 24-hour room service awaits guests.