121B P. Quan Hoa, Quan Hoa, Quan Cau Giay, Hanoi, VietnamView Hotel Details
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HB Serviced Apartment - 121B Quan Hoa Guest Reviews
4.1/5
Very Good
33 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location3.9
Amenities4.1
Service4.2
Cleanliness4.3
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All reviews(33)
Positive reviews(32)
Reviews with photos/video(7)
Negative reviews(1)
TomJi
Superior Apartment
Stayed in Feb 2024
Business travelers
56 review
5.0/5
Outstanding
Posted on Feb 28, 2024
Went out with my apprentice, this is a good place, except it's a bit closed, overall it's good
Original TextTranslated by Google
Response from Property: Thank you for your review. We are so happy because you were satisfied during your stay with us.Look forward to welcoming you next stay.
Gangchong
Superior Apartment
Stayed in Apr 2024
Solo travelers
11 review
2.7/5
Posted on Jun 24, 2024
The hotel is clean. The staff are generally kind. The only downside is that it's right in front of the main road. As is common in Vietnam, motorbike horns can be heard from 6am, making it hard to sleep.
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Huyen Tranggg
Superior Apartment
Stayed in Aug 2024
Booked for others
1 review
5.0/5
Outstanding
Posted on Aug 7, 2024
Spacious, fully furnished room. Reasonable price
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CHIYO
Deluxe Apartment
Stayed in Nov 2023
Solo travelers
2 review
3.5/5
Posted on Nov 23, 2023
The room is large but feels a little old. I chose this because I wanted to use bath dub, but it turned to water within 10 minutes every time I filled it with hot water. I had no choice but to lie down and soak in the shallow bathtub. The photo of the hotel showed a washer/dryer, but in reality it was only a washing machine, and I couldn't dry it, so I had to pack up my half-dried laundry. These two points are disappointing points.
The river in front of you is a drain river, so don't expect a great view.
The reception staff were friendly and personable. .
Kitchen utensils (dish detergent, sponge, cutting board, laundry detergent, etc. are not included.)
Tableware is also minimal. I don't think I can cook. So I used Grab to deliver.
It comes with a washlet.
Original TextTranslated by Google
Response from Property: HB Serviced Apartment received your review. We are sorry that you were not satisfied during your stay.However, there are a few issues that need to be explained.First, you need to open the switch 30 minutes before using hot water. Next, we do not install a clothes dryer in the room. If you need to use the apartment's dryer, you need to pay a fee. Our room standards also do not include dishwashing liquid, laundry detergent... we sell these things in the reception hall, you can buy them.Currently, you are still staying at the apartment, you should ask the receptionist for help before leaving such a review.
CheckZ
Two Bedroom Apartment
Stayed in Sep 2023
Business travelers
30 review
5.0/5
Outstanding
Posted on Sep 21, 2023
It turned out to be a hotel operated by Japan, clean and comfortable
Original TextTranslated by Google
Response from Property: We would like to thankyou for taking the time to write a review about your apartment. HB Serviced Apartment is very happy that you had a great experience during your stay we look forward to welcoming you next time
Guest User
Two Bedroom Apartment
Stayed in Mar 2024
Business travelers
15 review
3.0/5
Posted on Mar 28, 2024
Sound insulation is not good
Original TextTranslated by Google
Response from Property: Thank you for your review. We are so happy because you were satisfied during your stay with us. Look forward to welcoming you next stay.
Jiaohuimin
Superior Apartment
Stayed in Mar 2023
Solo travelers
4 review
5.0/5
Outstanding
Posted on Mar 27, 2023
The room is very big and quiet. There is a commercial street not far away when you walk out.
Original TextTranslated by Google
Response from Property: Thanks for choosing our service. HB always welcome you and we hope to see you next time.
Weiliansichaershi
Deluxe Apartment
Stayed in Feb 2023
Solo travelers
80 review
4.0/5
Very Good
Posted on Feb 15, 2023
The decoration of the room is old, there are few restaurants nearby, and it is inconvenient to go shopping
Original TextTranslated by Google
Response from Property: Thank you for trusting and choosing HB Serviced Apartment for your stay. HB understands and looks forward to sharing more about the inconveniences you encountered. We will try harder to improve service quality. Hope you will feel satisfied in your next stay. Best regards!
Guest User
Stayed in Aug 2024
Other
5.0/5
Outstanding
Posted on Aug 15, 2024
Great location, friendly staff and the rooms were clean and spacious. The amenities and kitchen were very useful and having a washing machine for personal use was well worth the price value. With a grocery store at the font of the apartment was very convenient.
Guest User
Stayed in Jun 2023
Other
5.0/5
Outstanding
Posted on Jun 15, 2023
Nice Place, Nice People, and everything's good. You should try and stay^^ About the equipment and furniture in the room, they are still quite new and good. All the systems in the building were working as usual. I really enjoyed this special place. Thank You!
Response from Property: Thank you for choosing us in your stay. We were delighted that you enjoyed your stay with us. We look forward to welcome you back soon. Have a nice day !
Guest User
Stayed in Jun 2023
Other
5.0/5
Outstanding
Posted on Jun 29, 2023
Nice clean room, spacious, airy, city view, good decor. There is a kitchen fully equipped with cooking utensils. The receptionist and security guard were happy and enthusiastic in pulling suitcases and carrying things for me. I will come back if I have the opportunity to go to Hanoi
Original TextTranslated by Google
Response from Property: Your comments are valuable and are suggestions for us to improve and improve. Wishing you a good day!
Guest User
Stayed in Jun 2023
Other
3.0/5
Posted on Jun 29, 2023
I'm wondering where to start to get better. Services on. Book room. Condition. design. It's really cool, but it makes me want to change even more. Get 2 free bottles of water when you arrive. But the men in the house asked for a moment.
Original TextTranslated by Google
Response from Property: Thank you for trusting and supporting the services of HB serviced apartments. Your satisfaction is our responsibility. We would like to improve to better ourselves. See you on your next stay.
Guest User
Stayed in May 2023
Other
5.0/5
Outstanding
Posted on May 22, 2023
The room is clean, spacious, airy, has a balcony, beautiful view, has a kitchen and a grocery market next door, very convenient for eating. Luxurious room decoration, enthusiastic staff. Will definitely come back
Original TextTranslated by Google
Response from Property: Thank you for trusting and choosing HB serviced apartment. Your sharing is very valuable to us. Wishing you a good day!
Guest User
Stayed in Jul 2023
Other
5.0/5
Outstanding
Posted on Jul 13, 2023
Beautiful space, affordable price and full amenities. I am very impressed and very satisfied with the service here. The staff is very enthusiastic. The rooms are clean. I will come back every time I go to Hanoi and will recommend to my friends.
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Guest User
Stayed in Jul 2023
Other
5.0/5
Outstanding
Posted on Jul 13, 2023
The rooms are clean, beautiful, spacious and airy. Full cooking utensils. Friendly and enthusiastic staff. There's nothing to complain about. I've been back many times and I'm very satisfied. It's worth a long stay. Highly recommend