Novotel Hanoi Thai Ha Reviews

The reception（a short man）attitude is pretty bad，especially I ask for transportation from Honai to Halong bay，He answer me 4 million VND for private car only ，What a surprise？

Can’t believe what just happened to me. So I’ve stayed there with friends for 3 nights. The hotel is clean and staff at front desk are nice. But I think my bag has been swapped by someone with a fake version as we know you can find fake designer bags in Vietnam. Now I am home and noticed my bag looks very different from before, the color gets darker and the pattern looks a bit different too. The only day I left my bag was the second when stay in this hotel so I emailed the hotel and asked them if they can check their cctv for me but has received no response. So I guess I lost my bag and learnt a new lesson.

The hotel was great, room was spacious and clean. They also offer continental, Vietnamese and Korean breakfast.

Very nice hotel, we stayed 4D3N. We got upgraded to One bedroom apartment for free. The staff are friendly and helpful. We required help with booking a day tour, and the staff at the concierge arranged a very good package for us.

Good place to stay and easy to access Reasonable price. Highly recommended

Room is nice and big. But the toilet is quiet small. Breakfast is fantastic 😊 and lobby service is friendly. I will come again if I visit Hanoi next time.

Location wise at central of Hanoi city. Will book again next time.

very good fantastic !!!! marvellous but the hotel is a little bit old but overall it was such a wonderful experience!

The hotel was very beautiful, and the staff was incredibly helpful and happy to assist with everything from room requests to helping call a taxi. Highly recommend.

excellent staff , big room , convenient. variety breakfast ,

Fantastic amenities, high recommend

Good business hotel with kind staff

Superb experience!!!!

Exellence