Grand Cititel Hanoi Hotel & Spa
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Hanoi
Grand Cititel Hanoi Hotel & Spa
Renovated in 2024
13B Tong Dan, Trang Tien, Quan Hoan Kiem, Hanoi, 100000, Vietnam
Show on Map
With a stay at Grand Cititel Hanoi Hotel & Spa, you'll be centrally located in Hanoi, just a 5-minute walk from Hanoi Opera House and 8 minutes by foot from Hoan Kiem Lake. This spa hotel is 0.8 mi (1.2 km) from Hanoi Old Town Night Market and 0.8 mi (1.4 km) from St. Joseph's Cathedral of Hanoi.Show More
We Price Match
Last booked 4 hrs ago
Highlights
Airport drop-off available
Delicious breakfast
Ideal location
Lots to doAmenities
Hiking
Airport drop-off
Business Center
Café
Airport pick-up
Fitness RoomFree
Restaurant
Bar
All Amenities
Property Description
With a stay at Grand Cititel Hanoi Hotel & Spa, you'll be centrally located in Hanoi, just a 5-minute walk from Hanoi Opera House and 8 minutes by foot from Hoan Kiem Lake. This spa hotel is 0.8 mi (1.2 km) from Hanoi Old Town Night Market and 0.8 mi (1.4 km) from St. Joseph's Cathedral of Hanoi.
Show More
4.3/5
Very GoodGreat location, clean room and good service.
All 117 Reviews
Surroundings
Airport: Noi Bai International Airport
(26.0 km)
Train: Hanoi Railway Station
(2.5 km)
Train: Ga Bắc Ninh
(36.1 km)
Landmarks: Vietnam National Museum of History
(190m)
Landmarks: Vườn hoa con Cóc
(220m)
View on Map
Rooms
Guest Reviews
Services & Amenities
Policies
4
Grand Deluxe Twin Room
2 Single bed
24m² | Floor: 1-9
Has window
Free wired Internet
Non-smoking
Air conditioning
Private bathroom
TV
Tea bags
Check Availability
4
Deluxe Double Room
1 Queen bed
22m² | Floor: 1-12
May not have a window
Free wired Internet
Non-smoking
Air conditioning
Private bathroom
Tea bags
Private toilet
Check Availability
4
Grand Deluxe Double Room
1 King bed
24m² | Floor: 1-9
Has window
Free wired Internet
Non-smoking
Air conditioning
Private bathroom
Tea bags
Toothbrushes
Check Availability
5
Deluxe Twin Room
2 Single bed
22m² | Floor: 2-12
Has window
Free wired Internet
Non-smoking
Air conditioning
Private bathroom
Tea bags
Toothbrushes
Check Availability
6
Suite Twin Room
2 Single bed
26m² | Floor: 2-7
Has window
Free wired Internet
Non-smoking
Air conditioning
Private bathroom
Tea bags
Toothbrushes
Check Availability
6
Suite City View Room
1 King bed
26m² | Floor: 2-7
Has window
Free wired Internet
Non-smoking
Air conditioning
Private bathroom
Tea bags
Toothbrushes
Check Availability
6
Superior Double Room
1 Queen bed
20m² | Floor: 1
Has window
Free wired Internet
Non-smoking
Air conditioning
Private bathroom
Tea bags
Toothbrushes
Check Availability
Hide Room Types
Guest Reviews
4.3/5
Very Good
117 reviews
Verified Reviews- Cleanliness4.4
- Amenities4.1
- Location4.3
- Service4.4
Average for similar properties in Hanoi
AI Summary
Conveniently located in Hanoi, the hotel offers a delicious breakfast and clean, comfortable rooms. Guests appreciate the friendly staff and the hotel's proximity to major attractions.
Edmund Huan Sheng
January 31, 2025
I am delighted to say that this was the best hotel of my trip. The room was spacious, clean, modern, and very comfortable.
During the Tet festival, the hotel receptionist went above and beyond by helping to arrange food delivery. The staff spoke English very well and were quick to assist with any issues or requests.
I would highly recommend this hotel to anyone.
Vietnamtraveller
January 19, 2025
Price is good compare to other options in old town
Room is big, clean but the concept in the room is not convenience to me
Breakfast has few choice only
But the plus point is a wooden floor, make room feel cleaner and no smell dusty
Jacky Siao
December 17, 2024
This hotel near in Hanoi street town very easy to go walking around town, hotel have very strong hospitality and customer service experience how to explain to guest where to recommend near by place to the guest, specially thanks to Ms Stella Front Desk Supervisor, Mr CS Tinh Front Desk staff, Mr Alex GSM from Front Desk, all the front desk staff very helpful and speak English very well and friendly. Highly recommendation to solo travellers. Personality talk to Front Office Manager and surprise he can speak Chinese very well ❤️🇻🇳
SamHakosem
October 5, 2024
I've visited Hanoi many times, and my stay at Grand Cititel Hanoi was exceptional. Though the room wasn't too big, it was cleaned daily, and the breakfast buffet offered a wide variety of options. However, the two main reasons I chose Grand Cititel were:
1, its convenient location—close to my preferred destinations and near a pho restaurant with friendly vendors and the nearby coffee shops and restaurants.
2, The staff were outstanding. Special thanks to Alex for handling any issues that arose during my stay. He was always ready to help with his understanding of the trip and the local area, truly a great leader for the young team, including Ms. Hoai, Nhi, and Mr. Phat.
Next time I visit Hanoi, I'll definitely choose Grand Cititel again. Highly recommended!
Maz686
September 23, 2024
I initially booked 1 week at the hotel and then extended my stay there for another week. The purpose of my trip was buisness related and so the hotel served well. The staff were really polite and helpful. The reception staff were always warm and welcoming, the house keeping worked well with cleaning the room while I was out and around my schedule and the kitchen staff at breakfast were really lovely, especially Phomg, I hope I've spelled that correctly. Every morning, he would greet me with a warm welcome and assist me with finding a lovely seat at breakfast. He quite quickly learned my orders and would always have my coffer waiting at my table and order my omelette for me, which was really sweet. The service there was great. The location is just a short walk, maybe 13 mins to Old Quarters. One thing I'd say needs an update is the gym. I'd suggest getting some new gym mats ( a material that can easily be cleaned after use) and just an update with the equipment. Other than that, it was great to be there
Guest User
August 31, 2024
It is a very good hotel in Hanoi. Whenever I come to Hanoi, I choose to stay here every time. It is excellent.
WWilliams
February 22, 2025
Comfortable room and friendly staff. Window faced another building unfortunately but I wasn't in the room long
Guest User
January 22, 2025
Room exceed expectation.
Breakfast is decent with a good variety and tastes.
service staff are excellent.
Services & Amenities
Most Popular Amenities
Hiking
Off-site
Airport drop-off
Additional charge
Business Center
Café
Airport pick-up
Additional charge
Fitness Room
Free
Restaurant
Bar
Meeting Room
Additional charge
Luggage Storage
Wi-Fi in Public Areas
Free
Wake-Up Call
Taxi booking service
Station Pick-Up Service
Additional charge
Multi-Function Room
24-Hour Front Desk
Currency Exchange
Fitness Room
Restaurant
Bar
Meeting Room
Multi-Function Room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in Public Areas
Free
Parking
Parking
Transportation
Airport drop-off
Additional charge
Airport pick-up
Additional charge
Shuttle Bus Service
Additional charge
Taxi booking service
Station Pick-Up Service
Additional charge
Station Drop-Off Service
Additional charge
Business Services
Business Center
Meeting Room
Additional charge
Fax/Copying Service
Additional charge
Postal Service
Multi-Function Room
Front Desk Services
Front Desk Safe
Luggage Storage
Concierge Service
Wake-Up Call
Tour/Ticket Service
Express Check-In and Check-Out
Currency Exchange
24-Hour Front Desk
Languages Spoken
English
Chinese
Vietnamese
Food & Drink
Café
Room Service
Bar
Snack Bar
Lobby Bar
Alcohol-Free Rooms (On Request)
Public Areas
No Smoking in Public Areas
Elevator
Smoking Area
Health & Wellness
Hiking
Off-site
Fitness Room
Free
Cleaning Services
Dry Cleaning
Additional charge
Clothes Steamer
Clothes Dryer
Laundry Service (On-Site)
Additional charge
Ironing Service
Additional charge
Facilities for Children
Children's Meals Available
Kids' Toothbrush
Children's Bathrobe
Accessibility
Accessible Rooms Available
Safety & Security
Security Alarm
Smoke Detector
Security Personnel
Fire Extinguisher
First-Aid Kit
Property Policies
Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 12:00
Front desk hours: 24/7
The property will provide check-in details after booking
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
For all room types, extra beds can be added. Cot policies vary according to room type. Please refer to the relevant room type policy.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
| Age | Fee |
|---|---|
Children 17 years old and under | VND 700,000 (approx. NZD 48.22) per person per night |
Breakfast
TypeWestern, American, Asian, Continental, Gluten-free, Vegan, Vegetarian
StyleA la carte, Buffet, Boxed/packaged food
Opening hours[Mon - Sun] 06:00-10:00 Open
| Age | Fee |
|---|---|
Children 17 years old and under | VND 200,000 (approx. NZD 13.78) per person |
Adult | Buffet:VND 200,000 (approx. NZD 13.78) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositNo deposit required by the property
Pets
Pets are not allowed
Age Requirements
There is no age limit for checked in guests.
Paying at the Hotel
Property Description
- Opened: 2018
- Renovated: 2024
- Number of Rooms: 117
With a stay at Grand Cititel Hanoi Hotel & Spa, you'll be centrally located in Hanoi, just a 5-minute walk from Hanoi Opera House and 8 minutes by foot from Hoan Kiem Lake. This spa hotel is 0.8 mi (1.2 km) from Hanoi Old Town Night Market and 0.8 mi (1.4 km) from St. Joseph's Cathedral of Hanoi.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a reception hall. Getting to nearby attractions is a breeze with the area shuttle (surcharge) that operates within 30 kilometers.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, The Shii Kitchen, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge.
Featured amenities include complimentary wired internet access, a 24-hour business center, and dry cleaning/laundry services. Planning an event in Hanoi? This hotel has 538 square feet (50 square meters) of space consisting of a conference center and meeting rooms. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a cruise ship terminal shuttle.
Stay in one of 98 guestrooms featuring flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature designer toiletries and bidets.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a reception hall. Getting to nearby attractions is a breeze with the area shuttle (surcharge) that operates within 30 kilometers.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, The Shii Kitchen, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge.
Featured amenities include complimentary wired internet access, a 24-hour business center, and dry cleaning/laundry services. Planning an event in Hanoi? This hotel has 538 square feet (50 square meters) of space consisting of a conference center and meeting rooms. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a cruise ship terminal shuttle.
Stay in one of 98 guestrooms featuring flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature designer toiletries and bidets.