The Pilgrim Hotel Reviews

The hotel is quite convenient to go everywhere around the ancient Hanoi quarter. Receptionists are very welcoming and smile all the time. I definitely enjoyed staying at there with the reasonable price.

Great service ,Great location ! I've stayed 3 nights. Manager and staff are very very very kind. and they booked very nice car with driver when back to airport in late night. also...price is cheaper than Grap and Taxi. Hope to stay in Pilgrim Hotel when have chance to visit Hanoi again. Thank you so much!

Good hotel. The receptionist is very friendly and helpful.

The location is good, close to St Joseph's Cathedral. There was some inconvenience as the reservation was not confirmed at check-in, but the staff was friendly. The facilities seem to be old, but they are neat and it is a good place to sleep.

The boss here is quite friendly and gentle. The service from others is good, but it is difficult to communicate with Vietnamese staff who do not speak English. It feels like communication between staff is not good, but it is a very good accommodation.

They are very kind. They really arranged a taxi for me to take at dawn the next day and upgraded my hotel room.

The staff are very friendly and the accommodation is clean. I recommend it

cheap but really good

Good hotel, good service. I had a beautiful day with my family. I didn't think a small hotel in the old town could satisfy me so much. Everyone welcomed me with enthusiasm and friendliness. Here you will have the same cozy feeling as in your family. The staff is very enthusiastic, especially the receptionist Trung (Silas). I introduced my friends to stay here. Will come back here if there is a next opportunity. Thank you all

Ms Thom, Lee, Hieu and Theu were very accommodating, the rooms were very clean and the stuff were lovely to accommodate to any needs! They also gave me 2 free bottles of water before I left for my train back to home, would fully recommend staying here, worth it for the price :)

I recently had the pleasure of staying at the Pilgrim Hotel, and I must say, it was a delightful experience from start to finish. The staff at Pilgrim Hotel were exceptional. From check-in to check-out, everyone was friendly, accommodating, and knowledgeable about the local area. They were quick to assist with any requests and always did so with a smile. My room was spacious, clean, and well-appointed. The bed was comfortable, ensuring a restful sleep after a long day of exploring the city. The amenities provided were top-notch, including a well-stocked minibar and luxurious toiletries. I would highly recommend Pilgrim Hotel to anyone visiting the area. Whether you're traveling for business or pleasure, the combination of its central location, comfortable accommodations, and exceptional service make it a standout choice. I look forward to returning on my next visit to the city.

Popped in for directions as we were a little lost. The owner was extremely rude to us and not very accomodating. Continued to give us death glares from across the road when we found our hostel. Not very welcoming at all. Would never book here!!!

The room was maybe not as nice as shown in the picture but still a good room with a nice bed. There is a fridge to use which is always good. This hotel is in the perfect location for walking around Hanoi and is on a quiet road so it’s not too overwhelming. Staff were so nice and helpful!

Ms Lee, Hieu and Son were very accommodating, the rooms were very clean and the stuff were lovely to accommodate to any needs! They also gave me 2 free beers before I left for my flight back home, would fully recommend staying here, worth it for the price :)