TROY HOUSE - MASTERI WEST HEIGHTS
1 night
Rooms and Guests
1 room, 2 adults, 0 children
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TROY HOUSE - MASTERI WEST HEIGHTS

Vinhomes Smart City, XPXR+75, Tay Mo, Quan Nam Tu Liem, Hanoi, Vietnam
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Amenities
Public parking
Station Pick-Up Service
Garden
Laundry Service (On-Site)
All amenities
Property Description
When staying at TROY HOUSE - MASTERI WEST HEIGHTS, you'll be perfectly positioned to explore Quan Nam Tu Liem.
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8.8/10
Very Good
Green trees around, cool air. Beautiful city view, new furniture.
All 250 reviews
Surroundings
Airport: Noi Bai International Airport
(34.4 km)
Train: Sapa Train
(13.7 km)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Superior Apartment 2 Bedroom
32

Superior Apartment 2 Bedroom

2 bedrooms: 2 queen beds | 1 living room
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Refrigerator
TV
Room Details
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Deluxe Apartment 2 Bedroom
27

Deluxe Apartment 2 Bedroom

2 bedrooms: 2 queen beds | 1 living room
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Refrigerator
TV
Room Details
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Standard Apartment 2 Bedroom
23

Standard Apartment 2 Bedroom

2 bedrooms: 2 queen beds | 1 living room
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Refrigerator
TV
Room Details
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Luxury Apartment One Bedroom
31

Luxury Apartment One Bedroom

1 queen bed
Has window
Free Wi-Fi
Air conditioning
Private bathroom
TV
Shower
Room Details
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Deluxe Studio
18

Deluxe Studio

1 queen bed
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Refrigerator
TV
Room Details
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Guest Reviews

8.8/10
Very Good
250 reviews
99% of guests gave their stay a positive rating.This property hasn't received any negative reviews in the past 6 months.
  • Cleanliness8.6
  • Amenities8.8
  • Location9
  • Service8.6
Average for similar properties in Hanoi
Most Mentioned
Review summary
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Location: Highly praised for proximity to city centers, tourist attractions, shopping malls, and public transport. Many noted walking distance to restaurants, cafes, and shopping areas.(based on 19 reviews)
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 24, 2025
Good value for the price. The host responded quickly and was helpful with directions. Kitchen and fridge made it easy to cook at home. Quiet at night.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 23, 2025
I loved the cozy atmosphere with simple, tasteful decor. The bed was comfortable, and the bathroom was spotless. The view from the balcony was relaxing, especially in the evening. The host was friendly and quick to respond. It was a perfect stay for a short trip.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 26, 2025
The apartment has all amenities and a green balcony that's very pleasant. Nicely decorated and well-arranged furniture. Reasonable price, suitable for many people.
J‍o‍h‍n‍ ‍J‍o‍a‍c‍h‍i‍m
January 17, 2025
A very unpleasant stay. This accommodation experience is not even worth my time to review it, but I will make it simple.  This is what we call a complete switch bait . We were given an apartment that was a complete dump. I was informed by Troy House that both apartments or equally nice, one location being closer to the city center and another one little farther away. But I decided to choose one closer to the city center, we were given a mediocre studio, completely unkept. Cooking area was dirty and greasy. Dishes were dirty. Stains on the sofa. A chair appear to be all broken. Toilet seat broken. Only one burner works. Awful smell in the corridor.  Also very rude security receptionist staff. Worst of all was the actual Troy House representative himself. He had the shameless audacity to demand another 600,000 from my girlfriend for putting us at a unit closer to the city center. But yet the quality of the unit was awful and completely apart. Major maintenance and renovation needed. Horrible experience. I would not recommend dealing with Troy House.Manager was completely annoying and disrespectful, I actually had to block him from my WhatsApp account.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 26, 2025
I stayed here for two nights. The host responded quickly, and everything was ready when I arrived. The apartment had a nice vibe and was clean. I’d definitely stay again.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 24, 2025
It’s very quiet here. The apartment has many plants, so the air feels fresh. Full furniture and a beautiful city view from the balcony.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 24, 2025
The apartment is in the center, easy to go around. Furniture is new and nice. Great city view. I really like it.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 24, 2025
The apartment has a nice balcony with a wide city view. Furniture is stylish, and everything works well. Clean and quiet space.

Services & Amenities

Restaurant
Restaurant
More Amenities
Parking
Public (not only for guests) is available On-site parking. Reservation not needed.
Transportation
Public Areas
Cleaning Services

Property Policies

Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 12:00

Self check-in: Contact the property for the access code

The property will provide check-in details after booking

To check-in, contact the property 1 day in advance by email/phone.At the same time, please provide proof of identification, your check-in time

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
Breakfast not provided.

Pets
Pets are not allowed

Service Animals
Service animals are not allowed

Age Requirements
The main guest checking in must be at least 12 years old

Property Description

  • Opened: 2023
  • Number of Rooms: 6
When staying at TROY HOUSE - MASTERI WEST HEIGHTS, you'll be perfectly positioned to explore Quan Nam Tu Liem.

At this apartment, you'll have access to a garden. This property also offers laundry service (on-site).

Parking is available at the property.

Frequently Asked Questions

What are the check-in and check-out times at TROY HOUSE - MASTERI WEST HEIGHTS?

The check-in time at TROY HOUSE - MASTERI WEST HEIGHTS is 14:00 and the check-out time is 12:00.

Are pets allowed at TROY HOUSE - MASTERI WEST HEIGHTS?

Unfortunately, pets are not allowed at TROY HOUSE - MASTERI WEST HEIGHTS.

Does TROY HOUSE - MASTERI WEST HEIGHTS provide breakfast?

No, TROY HOUSE - MASTERI WEST HEIGHTS doesn't provide breakfast. But you can find some nearby restaurants and cafés that offer breakfast.

How much does it cost to stay at TROY HOUSE - MASTERI WEST HEIGHTS?

Prices at TROY HOUSE - MASTERI WEST HEIGHTS are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

Which airport is closest to TROY HOUSE - MASTERI WEST HEIGHTS?

Noi Bai International Airport is the closest airport to TROY HOUSE - MASTERI WEST HEIGHTS, and it is about 48 mins from hotel by car (34.4 km).

What is the cancellation policy for TROY HOUSE - MASTERI WEST HEIGHTS?

The cancellation policy for TROY HOUSE - MASTERI WEST HEIGHTS varies depending on the type of room and booking conditions.

About This Property

Nearest AirportNoi Bai Intl. Airport
Distance to Airport35.56KM
Distance to Train Station13.68KM
Average Price FromNZD236