Sheraton Hanoi West
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All properties in Hanoi

Sheraton Hanoi West

Opened in 2024
No.7 of Premium Hotels in Hanoi
36 Le Duc Tho Street, Quan Nam Tu Liem, Hanoi, 100000, Vietnam
Show on map
We Price Match
hotel overview picture
Last booked 1 hr ago
Highlights
Varied breakfast
Ideal location
Lots to do
Amenities
Golf Course
Outdoor swimming pool
Sauna
Spa
Massage Room
Fitness Room
Parking
Priority airport pick-up
All amenities
Property Description
Conveniently located near the National Sports Complex and National Convention Center, just 30 minutes from Noi Bai International Airport, Sheraton Hanoi West offers a refined stay in one of Hanoi’s most accessible and peaceful districts. The hotel features 390 contemporary guest rooms and suites, along with 120 spacious serviced residences, providing flexible options for both short-term leisure and extended business stays. Designed with floor-to-ceiling windows, light wood accents, and soft finishes, each space is filled with natural light and thoughtful comforts to create a welcoming and restful environment. Surrounded by tropical greenery and equipped with premium business and leisure facilities, Sheraton Hanoi West delivers a modern, tranquil retreat where guests can relax, connect, and enjoy the best of Hanoi hospitality.
Show more
8.7/10
Very Good
Nice hotel, very good location easy to go anywhere in Hanoi, room clean and tidy👍🏻👍🏻👍🏻
All 92 reviews
Surroundings
Airport: Noi Bai International Airport
(26.3 km)
Train: Sapa Train
(9.8 km)
Train: Hanoi Railway Station
(10.4 km)
Landmarks: Massage Geisha Queen Lê Đức Thọ
(250m)
View on map

Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Deluxe, Guest Room, 1 King, Sofa Bed, City View
4

Deluxe, Guest Room, 1 King, Sofa Bed, City View

1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
Check Availability
Premium Suite, 1 Bedroom Suite, 1 King, Sofa Bed, City View
5

Premium Suite, 1 Bedroom Suite, 1 King, Sofa Bed, City View

1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
Check Availability
Club Level, Presidential Suite, 1 King, Sofa Bed, City View
4

Club Level, Presidential Suite, 1 King, Sofa Bed, City View

1 King bed
Has window
Non-smoking
Private bathroom
Bathtub
Shower
Daily housekeeping
Room Details
Check Availability
Three-Bedroom Suite With City View
6

Three-Bedroom Suite With City View

2 Queen bed and 2 Single bed
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
Check Availability
Club Level, Guest Room, 1 King, Sofa Bed, City View
5

Club Level, Guest Room, 1 King, Sofa Bed, City View

1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
Check Availability
Premier, Guest Room, 2 Twin, Sofa Bed, City View
5

Premier, Guest Room, 2 Twin, Sofa Bed, City View

2 Single bed
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
Check Availability
Club Level, Guest Room, 2 Twins, Sofa Bed, City View
5

Club Level, Guest Room, 2 Twins, Sofa Bed, City View

2 Single bed
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
Check Availability
Deluxe, Guest Room, 2 Twin, Sofa Bed, City View
5

Deluxe, Guest Room, 2 Twin, Sofa Bed, City View

2 Single bed
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
Check Availability
2 Bedroom Suite, Bedroom 1: 1 Queen,Bedroom 2: 1 King,Sofa Bed,City View
6

2 Bedroom Suite, Bedroom 1: 1 Queen,Bedroom 2: 1 King,Sofa Bed,City View

Bedroom 1:1 Queen bed ● Bedroom 2:1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Room Details
Check Availability
Studio Club, 1 King, Sofa Bed, City View
5

Studio Club, 1 King, Sofa Bed, City View

1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
Check Availability
Premier, Guest Room, 1 King, Sofa Bed, City View
5

Premier, Guest Room, 1 King, Sofa Bed, City View

1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
Executive, Club Level, Suite, 1 King, Sofa Bed, City View
6

Executive, Club Level, Suite, 1 King, Sofa Bed, City View

1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
Check Availability
1 Bedroom Suite, 1 King, Sofa Bed, City View
5

1 Bedroom Suite, 1 King, Sofa Bed, City View

Bedroom 1:1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
Check Availability
Hide Room Types

Guest Reviews

8.7/10
Very Good
92 reviews
This property hasn't received any negative reviews in the past 2 months.
  • Cleanliness8.8
  • Amenities8.6
  • Location8.7
  • Service8.7
Average for similar properties in Hanoi
Most Mentioned
Review summary
Powered by AI
Service Quality: The staff were frequently complimented for their friendliness, professionalism, and attentiveness. Guests appreciated gestures such as free water, welcome drinks, and good communication.(based on 16 reviews)
C‍h‍r‍l‍k‍k
July 5, 2025
Nice hotel, very good location easy to go anywhere in Hanoi, room clean and tidy👍🏻👍🏻👍🏻
肥‍仔‍打‍G‍o‍l‍f
July 13, 2025
Looks like the 1st , maybe room Servies , took my Sony MX4 headphone on the floor , never find it again , very sad … it’s was a bad experience, as I am rush out the check out , just send them a email for follow up and no hope … Vietnam 😭😭😭😭
T‍H‍A‍M‍ ‍W‍A‍I‍ ‍M‍U‍N
May 24, 2025
Located in remote place, nothing much nearby. Will not book this place in the future. There is a supermarket nearby.
Z‍e‍d‍a‍h
February 20, 2025
Good hotel for business visit. Close to Korean town area and staff are all polite. Gave me free upgrade room which was very generous.
Y‍a‍w‍ ‍W‍e‍e
January 9, 2025
Good & nice hotel. Was upgraded at check in. Will stay here again in future if i have another trip to Hanoi.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
May 23, 2025
Sheraton West is new but it is not a new built hotel, just a re-developed hotel.  Overall is good, it is the same as typical Sheraton group hotel.  However, the price is not competitive plus the shower head design is very very poor in the toilet.  It is fixed on top of ceiling.  Even you wash your hair, the feeling is very poor.  It is design issue, all rooms are the same !
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
May 10, 2025
Stay 2 nights. Receiptionists are really good and friendly. My credit failed because of my daily limit not enough. They didn’t charge me any deposit. Really helpful! But one thing I don’t like was they didn’t tidy up my room in second day. I don’t know why, because second day I left early and arrived in hotel around 8pm. Room was not clean up so I have to use the used towels again. This let me feel down. Need to improve for cleaning!
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
January 16, 2025
Verry good

Services & Amenities

Outdoor swimming pool
Spa
Fitness Room
Bar
Restaurant
Meeting Room
Multi-Function Room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Outdoor swimming pool
Parking
Parking is available On-site parking.
Transportation
Front Desk Services
Languages Spoken
Food & Drink
Health & Wellness
Public Areas
Cleaning Services
Facilities for Children
Business Services
Accessibility
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
For all room types, extra beds can be added. Cot policies vary according to room type. Please refer to the relevant room type policy.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
AgeFee
Children
VND 635,250 (approx. NZD 40.39) per person per night

Breakfast
TypeAmerican, Asian, Continental, Italian, Vegan, Vegetarian
StyleBuffet
AgeFee
Children 11 years old and under
Free
Children 12–17 years old
VND 635,250 (approx. NZD 40.39) per person
Adult
Buffet:VND 635,250 (approx. NZD 40.39) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are not allowed

Service Animals
Service animals are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the Hotel

  • Cash

Property Description

  • Opened: 2024
  • Number of Rooms: 520
Conveniently located near the National Sports Complex and National Convention Center, just 30 minutes from Noi Bai International Airport, Sheraton Hanoi West offers a refined stay in one of Hanoi’s most accessible and peaceful districts. The hotel features 390 contemporary guest rooms and suites, along with 120 spacious serviced residences, providing flexible options for both short-term leisure and extended business stays. Designed with floor-to-ceiling windows, light wood accents, and soft finishes, each space is filled with natural light and thoughtful comforts to create a welcoming and restful environment. Surrounded by tropical greenery and equipped with premium business and leisure facilities, Sheraton Hanoi West delivers a modern, tranquil retreat where guests can relax, connect, and enjoy the best of Hanoi hospitality.

Frequently Asked Questions

What are the check-in and check-out times at Sheraton Hanoi West?

The check-in time at Sheraton Hanoi West is 15:00 and the check-out time is 12:00.

What amenities and services does Sheraton Hanoi West have?

Sheraton Hanoi West has the following amenities and services: Shuttle Bus Service.

Does Sheraton Hanoi West have a swimming pool?

Yes, Sheraton Hanoi West has a pool.

Are pets allowed at Sheraton Hanoi West?

Unfortunately, pets are not allowed at Sheraton Hanoi West.

Does Sheraton Hanoi West provide breakfast?

Yes, guests at Sheraton Hanoi West can enjoy breakfast during their stay. Breakfast option(s): American, Asian, Continental, Italian, Vegan, Vegetarian.

How much does it cost to stay at Sheraton Hanoi West?

Prices at Sheraton Hanoi West are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

Which airport is closest to Sheraton Hanoi West?

Noi Bai International Airport is the closest airport to Sheraton Hanoi West, and it is about 39 mins from hotel by car (26.3 km).

What is the cancellation policy for Sheraton Hanoi West?

The cancellation policy for Sheraton Hanoi West varies depending on the type of room and booking conditions.

About This Property

Nearest AirportNoi Bai Intl. Airport
Distance to Airport28.28KM
Nearest Train StationHanoi Railway Station
Distance to Train Station10.38KM
Average Price FromNZD312
Hotel Star Rating5