CLASSYC Hotel Reviews

Super new (3 months-new), clean and conveniently located. Very welcoming and service-oriented staff. Awesome city view from the Restaurant. Good spread of breakfast. Awesome stay.

The most amazing hotel in Hanoi. The rooms are really nice, all brand new and super clean. The breakfast is a delight - a vast choice of Asian and western food. But the highlight is the staff- very helpful, making sure in all occasion we are having a special time. For sure I will be back in Hanoi and CLASSYC hotel will be where I will stay

The staff were all very helpful and friendly, breakfast spread was extensive and tasty. It was a great stay overall thank you!

Very clean hotel with good tasty food, be it breakfast or lunch or dinner. There is a swimming pool and gym and spa service too. Helpful staff.

Excellent service & perfect room quality, but water temperature control facilities need improvement..

This is a brand new hotel, so it’s super super clean, and the staff are nice, I left my ring in the room after check out, and they helped me to find it and returned it back to me! Thanks a lot!

The location of this hotel is excellent at the heart of Hanoi. Well trained staff with good manner is observed. This hotel is equipped with good renovation.

This is my second time at the hotel. They have only been open a few months and I have felt the staff and management have taken on feedback and improved over time. I highly recommend the hotel based on the superb location, the newness, good breakfast, friendly and efficient staff, and openess to feedback. I will come again. The only downsides are that there are some renovation works going on, this should only disturb you during the day and sporadically. Sound does travel so it's not completely silent in your room, I could hear next door using the bathroom and people in the corridor but it's to be expected. I am unsure as to what the standard of cleaning is but if I left something on the sofa/table or any surface, the staff left the things untouched and didn't clean around or under them. The bed was made, towels and toiletries were replaced but the room was not tidied up or made to look pleasing to the eye - maybe I'm asking too much or the staff were worried about touching my belongings. All in all a great stay.

I was told that this hotel is very new and I could tell immediately from the look of it. It looked very clean and tidy And the manager was so kind :) I’d definitely come back to this hotel if I come to Hanoi again Thanks for everything guys

The hotel is new and clean. The room is very spacious as well. Very happy with my stay.

Excellent service! The staff were super helpful with all of our needs; helping to arrange a driver to get to the airport with ample time for our flight, helping to book a restaurant reservation when we didn’t have a working phone number. The spa was super relaxing and the masseuse was so attentive. The lower floor rooms are a bit noisy as they’re close to street traffic, so would advise bringing ear plugs.

Highly recommend

Didn't expect to be good but the hotel CLASSYC has become the nicest point of this trip. Spacial size and facility is not so satisfiable, but the people here are asom3. Love to come back.

The hotel was beautiful and brand new, in a fantastic location. The staff were very friendly and attentive. As the hotel is brand new, there were a few of the floors and facilities not in function yet. Being one of the bars. In saying that, it didnt change the experience it was all in all a beautiful hotel. We did have the executive suite booked, however unfortunately the floor it was on the airconditioning wasnt working so we were downgraded in room. However, they did go over and above to compensate, with a complimentary hour massage for each of us plus they accomadted us for a very late check out so werent stranded for our evening flight.