Luxe Paradise Premium Hotel
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1 night
1 room, 2 adults, 0 children
All properties in Hanoi
Luxe Paradise Premium Hotel
Opened in 2024
No. 75 Pham Hong Thai Street, Quan Ba Dinh, Hanoi, 100000, Vietnam
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Highlights
Delicious breakfast
Lots to do
Ideal locationAmenities
Outdoor swimming poolFree
Massage Room
Fitness Room
Parking
24-Hour Front Desk
Luggage StorageFree
Restaurant
Currency Exchange
All amenities
Property Description
With a stay at Luxe Paradise Premium Hotel, you'll be centrally located in Hanoi, steps from West Lake and within a 5-minute drive of Hoan Kiem Lake. This hotel is 1 mi (1.7 km) from Ho Chi Minh Mausoleum and 1.9 mi (3 km) from Hanoi Old Town Night Market.
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7.6/10
A cozy hotel with friendly staff and great service.
All 51 reviews
Surroundings
Airport: Noi Bai International Airport
(23.4 km)
Train: ga Long Biên
(1.0 km)
Train: Sapa Train
(2.7 km)
Landmarks: Hang Dau Garden
(650m)
Landmarks: Quan Thanh Temple
(660m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
4
Premier City View Room
Bedroom 1:1 King bed
Skylight
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
5
Superior Double Room-Non-Smoking
1 King bed
May not have a window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
8
Executive Twin Room With City View-Non-Smoking
2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
7
Grand Suite With Lake View
Bedroom 1:1 King bed
Skylight
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
4
Deluxe Double Room, Non Smoking, City View
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
6
Deluxe Twin Room With City View-Non-Smoking
2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
5
Executive Double Room, Bathtub, City View
1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
11
Superior Twin Room-Non-Smoking
2 Single bed
May not have a window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
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Guest Reviews
7.6/10
Good
51 reviews
Verified Reviews- Cleanliness7.7
- Amenities7.7
- Location7.9
- Service7.2
Average for similar properties in Hanoi
AI Summary
The location is convenient for exploring and commuting, with diverse breakfast options and exceptional staff. Guests enjoyed spacious, well-appointed rooms and a well-maintained swimming pool with a great view.
A_K30
August 24, 2025
Would not recommend this hotel. Not a pleasant experience at all!
We raised our concerns to reception upon arrival. To name a few (you can also refer to photos):
- the blanket was basically just the sheet itself with no duvet/quilt. There is a duvet/quilt in the wardrobe that you have to use as a second blanket instead
- the view was of a dirty wall, which was not what we paid for which was the city view
- you only have one card. Which is very inconvenient especially when one of us needed to leave the room, leaving the other person in a pitch black room with no electricity
- mould mould mould! In the shower and on the walls. Major health concern for us as adults and especially our baby.
Spoke to reception about our concerns, yet no assistance on helping us resolve it.
Requested to speak to the manager to raise our concerns and to request for a refund. The receptionist refused to let us speak to the manager directly the next day and ignored us when reaching out via Whatsapp.
Had to leave immediately due to the mould and the health concern to us and our baby.
Save your money as it was a disappointing experience. It's not worth it.
EmmKat
March 1, 2025
Had late check in so the staff on duty probably didn't know the procedures too well. They tried to upgrade me to their suite but the smell was too pungent. Smelled like the chemicals from the swimming pool above was seeping through down below to the room somehow. So that took 30mins I didn't want to go through at that time. 8pm
They found another room after 10-15? Mins. They didn't communicate well enough for me to understand them until I finally got to my room and rest.
3 nights and nobody cleaned my room.
The safe was not doing safe things. It is not secure at all.. terrible.
Ran out of towels. And toiletries.
Not the best experience and definitely not recommending. I'm not trying to pull a race card, but staff were more catering to Caucasians. And not ASEAN looking guests like me.
NN.IR
September 1, 2025
WORST EXPERIENCE EVER!
Checked out of the hotel as soon as we checked in! Never an experience we had to go through before.
We upgraded our room for more space and was placed on a higher floor (Room 601). Yes, I inspected the room prior to agreeing to the move. There was a distinct musty smell I thought would go away, only to realise that it was the smell of MOULD! There was mould in the bathroom and we really believe there is mould in the walls/ceiling, given the pool is right above. Based on my experience in my line of work, the smell of mould and dampness is quite evident.
We checked out straight away as we know how unsafe mould is, could cause serious health issues especially with our 1 year old baby.
We were extremely disappointed with the lack of communication from the receptionist and manager to resolve our issues. Until now, they have yet to discuss our concerns and refund request after multiple attempts.
We expect a better level of service, especially being a 4 star hotel.
We do not recommend this hotel at all!
Guest User
August 5, 2025
The hotel has a good and central location, which is definitely a plus. However, I had a disappointing stay due to several serious issues. I found bedbugs and insects in my room and couldn’t sleep for two nights. Cleanliness was below acceptable standards.
The staff was kind and helpful, which I appreciated, but unfortunately, a package I left at the reception was lost, which made me seriously question the hotel’s reliability.
Overall, I cannot recommend this hotel despite its convenient location.
Mason_子期
January 25, 2025
Really nice, I like it. Except that you can hear your neighbors talking from your room. Sound isolation isn't that good. Otherwise everything was smooth, check in at 3am after a late flight, the stuffs were very helpful and nice. Nice location also.
Alexander Robert
July 20, 2025
A very bad experience. We arrived and they informed us that our room had issues with hot water and air con. They told us we'd have to go to their sister hotel, but that we could return at 9am the next morning.
We went to the sister "hotel", it was a residence with dirty old rooms and no facilities. We complained and were upgraded to a slightly less awful room, still had cockroaches though.
The next morning we went back and they said the room wasn't actually ready. We had no access to the breakfast nor pool. We went for coffee and met somebody else with the same situation. It turns out they overbook rooms.
We decided to request a refund and move to another hotel which is when suddenly the room became ready AND they upgraded us.
The breakfast and pool aren't bad when you can access and staff are friendly enough.
We went to Ha Long bay and I asked to reserve a room for when we got back. The lady at reception assured me this wouldn't be necessary. When we got back there were no rooms so we had to find somewhere with an angry tired toddler.
TL:DR they overbook and lie about it.
Guest User
July 25, 2025
We arrived late in the night to out hotel, however the staff were there to help us check in. When checking out they had language storage and a scale for those who worry about over packing.
Buffet was simple but always had fresh local fruit available. Pool is not wheel chair accessible, located a little further out from the city centre about a 20min walk, however this meant that our area was a little quieter than the rest of Hanoi.
agvzzz333
June 2, 2025
We stayed two nights at this hotel and were deeply disappointed. The air conditioning didn’t work, and the room stayed over 30°C, making it extremely uncomfortable. Despite reporting the issue multiple times, no technician ever came, and repeated promises of a room change were never fulfilled. Staff acted like nothing was wrong, and we later discovered other rooms had the same issue. The room and bathroom were dirty, and the cleaning staff appeared untrained and unprofessional. We were even charged for two bottles of water (25k each) without a receipt. While the breakfast was decent and the property itself had potential, the poor service, lack of transparency, and failure to address basic issues made for a frustrating and disappointing experience—especially for what’s advertised as a premium hotel.
Services & Amenities
Most Popular Amenities
Outdoor swimming pool
Free
Massage Room
Fitness Room
Parking
Additional charge
24-Hour Front Desk
Luggage Storage
Free
Restaurant
Currency Exchange
Wake-Up Call
Wi-Fi in Public Areas
Free
Outdoor swimming pool
Fitness Room
Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in Public Areas
Free
Outdoor swimming pool
Rooftop pool
Pool with view
Swimming Pool Umbrella
Towels
Pool lounge
No restrictions
Opening times
Business hours
Parking
Street parking is available Off-site parking, and Fees may apply, VND 200,000 (approx. €6.47) Daily. Reservation needed.
Parking
Additional charge
Front desk services
24-Hour Front Desk
Concierge Service
Express Check-In and Check-Out
Front Desk Safe
Porter/Bellhop
Luggage Storage
Free
Wake-Up Call
Currency Exchange
Food & drink
Room Service
Health & wellness
Beauty and Makeup
Fitness Room
Massage Room
Public areas
Smoking Area
Elevator
Cleaning services
Ironing Service
Additional charge
Laundry Service (On-Site)
Additional charge
Accessibility
Wheelchairs Available On-Site
Safety & security
Security Alarm
Smoke Detector
CCTV In Public Areas
First-Aid Kit
Fire Alarm
Fire Extinguisher
Property Policies
Check-in and Check-out Times
Check-in: after 14:00
Check-out: Before 11:00
Front desk hours: 24/7
Child policies
Children aged 6 and above are welcome at this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
StyleBuffet
Opening hours[Mon - Sun] 07:00-10:00 Open
| Age | Fee |
|---|---|
Children 17 years old and under | Free |
Adult | Buffet:VND 250,000 (approx. €8.09) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositNo deposit required by the property
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Managed by a private host
This property is managed by a private host. A private host refers to a party who rents one or more properties for purposes not related to their trade, business, or profession.
Property Description
- Opened: 2024
- Number of Rooms: 50
Phone:+84-896867575
With a stay at Luxe Paradise Premium Hotel, you'll be centrally located in Hanoi, steps from West Lake and within a 5-minute drive of Hoan Kiem Lake. This hotel is 1 mi (1.7 km) from Ho Chi Minh Mausoleum and 1.9 mi (3 km) from Hanoi Old Town Night Market.
Be sure to enjoy recreational amenities including an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access and concierge services.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:00 AM to 9:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours).
Treat yourself to a stay in one of the 50 guestrooms, featuring fireplaces and Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include desks and complimentary bottled water, and housekeeping is provided daily.
Be sure to enjoy recreational amenities including an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access and concierge services.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:00 AM to 9:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours).
Treat yourself to a stay in one of the 50 guestrooms, featuring fireplaces and Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include desks and complimentary bottled water, and housekeeping is provided daily.
Frequently Asked Questions
What are the check-in and check-out times at Luxe Paradise Premium Hotel?
The check-in time at Luxe Paradise Premium Hotel is 14:00 and the check-out time is 11:00.What are the check-in and check-out times at Luxe Paradise Premium Hotel?
Does Luxe Paradise Premium Hotel have a swimming pool?
Yes, Luxe Paradise Premium Hotel has a pool.Does Luxe Paradise Premium Hotel have a swimming pool?
Are pets allowed at Luxe Paradise Premium Hotel?
Unfortunately, pets are not allowed at Luxe Paradise Premium Hotel.Are pets allowed at Luxe Paradise Premium Hotel?
How much does it cost to stay at Luxe Paradise Premium Hotel?
Prices at Luxe Paradise Premium Hotel are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.How much does it cost to stay at Luxe Paradise Premium Hotel?
Which airport is closest to Luxe Paradise Premium Hotel?
Noi Bai International Airport is the closest airport to Luxe Paradise Premium Hotel, and it is about 31 mins from hotel by car (23.4 km).Which airport is closest to Luxe Paradise Premium Hotel?
What is the cancellation policy for Luxe Paradise Premium Hotel?
The cancellation policy for Luxe Paradise Premium Hotel varies depending on the type of room and booking conditions.What is the cancellation policy for Luxe Paradise Premium Hotel?
About This Property
| Nearest Airport | Noi Bai Intl. Airport |
|---|---|
| Distance to Airport | 24.58KM |
| Nearest Train Station | ga Long Biên |
| Distance to Train Station | 1KM |
| Average Price From | EUR85 |
| Hotel Star Rating | 4 |