Hanoi Liliane Hotel and Travel

«+» Very nice and helpful staff. Good breakfast - eggs, soup and/or pancakes to choose, fruits, drinks, toast, potatoes, sausages, rice. Good water pressure in the bathroom. «-» The room in general and the bed linen in particular smelled unbearably of detergent and some kind of chemicals, which caused an exacerbation of allergies and because of that we were forced to urgently leave the hotel after the first night in it. This smell could not be aired out by an open balcony. In another room of the hotel it smelled exactly the same. The room was very cold and the air conditioner did not cope with the function of heating the room, but at the same time it was very noisy. The balcony door constantly lets in cold from the street. All the noise from the street can be heard in the room. Absolutely ugly dirty bed linen and towels that were scary to touch. Also hair and an ant were found in the bed. The edge of the cup was broken. Because of all these significant shortcomings we were forced to urgently move out and look for a new hotel instead of spending time with benefit on a trip.

Excellent place to stay. Very close to old town, and staff is extremely friendly. Help us to book local tours around. Highly recommended. Budget hotel with 5 star service.

Good location near everything in the Old Quarter! Staff is really friendly and helpful all the time. We came back to this hotel because of their good service and comfortable rooms.

The service is fantastic. They served coffee and tea all day with fruits at their lounge complimentary which was a very nice touch. The breakfast was good, although could do with more choices. Shower pressure was strong, but heating after 1 person’s bath could be improved. Only drawback is the hard bed and the thin pillow feels like sleeping on the floor.

After booking just one night at this hotel, I was so impressed by the staff’s warmth and the hotel’s convenience that I extended my stay for two more nights, essentially for the entirety of my visit. The manager and staff were consistently attentive and hospitable, always ready to assist. While the breakfast was simple, it was satisfying. My overall experience at the hotel was delightful. Additionally, its proximity to attractions like Hanoi Train Street, Dong Xuan Market, Hoan Kiem Lake, Masjid al-Nur, St. Joseph Cathedral, and several halal restaurants within walking distance made it even more appealing.

We stay in 508 the shower pressure was very low