Westlake Emerald Suites
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All properties in Hanoi

Westlake Emerald Suites

15 D. Tay Ho, Quang An, Tay Ho, Quan Tay Ho, Hanoi, 100000, Vietnam
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Amenities
Spa
Massage Room
Parking
Priority airport pick-up
24-Hour Front Desk
Luggage StorageFree
Taxi booking service
Car Rental
All amenities
Property Description
With a stay at Westlake Emerald Suites, you'll be centrally located in Hanoi, within a 5-minute drive of West Lake and Ho Chi Minh Mausoleum. This hotel is 3.4 mi (5.5 km) from Hoan Kiem Lake and 3.3 mi (5.3 km) from Thang Long Water Puppet Theatre.
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8.0/10
Very Good
Very clean hotel
All 22 reviews
Surroundings
Airport: Noi Bai International Airport
(20.4 km)
Train: Sapa Train
(5.5 km)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

One-Bedroom Studio with Terrace
22

One-Bedroom Studio with Terrace

1 King bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
TV
Video streaming services
Room Details
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Grand Studio, 1 Bedroom, Bathtub, City View
14

Grand Studio, 1 Bedroom, Bathtub, City View

1 King bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
TV
Video streaming services
Room Details
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Apartment With Balcony And Kitchen
1

Apartment With Balcony And Kitchen

1 King bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
TV
Video streaming services
Room Details
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City Apartment
37

City Apartment

Bedroom 1:1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
TV
Video streaming services
Room Details
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One-Bedroom Studio with Balcony
15

One-Bedroom Studio with Balcony

1 King bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
TV
Video streaming services
Room Details
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Studio
12

Studio

1 King bed
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
TV
Video streaming services
Room Details
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Standard Apartment, 1 Bedroom, Bathtub
15

Standard Apartment, 1 Bedroom, Bathtub

1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
TV
Video streaming services
Room Details
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Double Studio
1

Double Studio

1 King bed
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
TV
Video streaming services
Room Details
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Deluxe Studio, 1 Bedroom, Bathtub, City View
14

Deluxe Studio, 1 Bedroom, Bathtub, City View

1 King bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
TV
Video streaming services
Room Details
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King Studio With Sofa Bed
23

King Studio With Sofa Bed

1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
TV
Video streaming services
Room Details
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Traditional Apartment, 1 Bedroom, Bathtub
14

Traditional Apartment, 1 Bedroom, Bathtub

1 King bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
TV
Video streaming services
Room Details
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City Double Room
20

City Double Room

1 King bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
TV
Video streaming services
Room Details
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Guest Reviews

8/10
Very Good
22 reviews
Verified Reviews
  • Cleanliness7.7
  • Amenities7.9
  • Location8.2
  • Service8.1
Average for similar properties in Hanoi
Most Mentioned
AI Summary
The location is convenient, near amenities and accessible by motorcycle or foot. Guests liked the comfortable, spacious, and well-maintained rooms, ideal for relaxation.
A‍l‍l‍a‍n‍.‍O‍U‍O
July 20, 2025
What really upset me is that the hygiene in this room is terrible. It’s the first time I’ve seen an unwashed bathtub and a bed full of sand given to a guest — truly shocking. On top of that, there’s no hairdryer to dry my hair, and the air conditioner isn’t even cold.
M‍e‍r‍l‍i‍n‍4‍4‍2
May 3, 2025
Very clean hotel
A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
May 26, 2025
I had a good time here. Bed is very good but the shower was a bit weak. Location is great and walking distance there is lots of restaurants.
A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
January 22, 2025
My stay at this hotel was satisfactory. The rooms were clean, and the location was convenient. Service was decent, but nothing exceptional. Overall, a good experience.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
December 17, 2024
We booked 7 units for our team during a business trip, expecting a comfortable stay, but unfortunately, the experience fell short. The check-in process was handled by a security guard, which felt unprofessional. To our surprise, there were no basic amenities like shampoo, conditioner, or body wash provided in the units. Additionally, the rooms weren’t cleaned even once during our 3-night, 4-day stay, which was highly disappointing. On a positive note, the location is phenomenal, making it convenient for business and leisure. However, the lack of service and attention to basic details left much to be desired. We hope the management improves these aspects for future guests.
M‍r‍.‍Y‍a‍r‍o‍s
February 21, 2024
Big size of room, quiet place, hospitality staff, and nice location, room is in good condition
M‍o‍ ‍v‍i‍ệ‍t
February 11, 2025
Great and i like it
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
January 14, 2025
Friendly security man

Services & Amenities

Restaurant
Restaurant
More Amenities
Internet
Parking
Transportation
Front Desk Services
Languages Spoken
Health & Wellness
Activities
Public Areas
Cleaning Services
Accessibility
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: After 14:00
Check-out: 12:00–12:30

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
Breakfast not provided.

Pets
Pets are not allowed

Service Animals
Service animals are allowed on request

Age Requirements
The main guest checking in must be at least 18 years old

Property Description

  • Opened: 2023
  • Number of Rooms: 26
With a stay at Westlake Emerald Suites, you'll be centrally located in Hanoi, within a 5-minute drive of West Lake and Ho Chi Minh Mausoleum. This hotel is 3.4 mi (5.5 km) from Hoan Kiem Lake and 3.3 mi (5.3 km) from Thang Long Water Puppet Theatre.

Make use of convenient amenities, which include complimentary wireless internet access and concierge services.

Featured amenities include complimentary wired internet access, a computer station, and express check-in.

Treat yourself to a stay in one of the 30 individually decorated guestrooms, featuring fireplaces and LCD televisions. Your bed comes with down comforters and premium bedding. Kitchenettes are outfitted with full-sized refrigerators/freezers, ovens, and stovetops. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment.

Frequently Asked Questions

What are the check-in and check-out times at Westlake Emerald Suites?

The check-in time at Westlake Emerald Suites is 14:00 and the check-out time is 12:30.

Does Westlake Emerald Suites have a swimming pool?

No, Westlake Emerald Suites doesn't have a pool.

Are pets allowed at Westlake Emerald Suites?

Unfortunately, pets are not allowed at Westlake Emerald Suites.

Does Westlake Emerald Suites provide breakfast?

No, Westlake Emerald Suites doesn't provide breakfast. But you can find some nearby restaurants and cafés that offer breakfast.

How much does it cost to stay at Westlake Emerald Suites?

Prices at Westlake Emerald Suites are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

Which airport is closest to Westlake Emerald Suites?

Noi Bai International Airport is the closest airport to Westlake Emerald Suites, and it is about 25 mins from hotel by car (20.4 km).

What is the cancellation policy for Westlake Emerald Suites?

The cancellation policy for Westlake Emerald Suites varies depending on the type of room and booking conditions.

About This Property

Nearest AirportNoi Bai Intl. Airport
Distance to Airport22.18KM
Distance to Train Station5.49KM
Average Price FromNZD44
Hotel Star Rating3