Beryl Signature Hotel & Travel

The staffs are helpful and the room is clean. I ordered a room for 3, expecting there would be 3 sets of water bottles, glasses, towels etc, but they only provided 2 sets.

Nice Hotel and Service, Room was clean, airconditioning work very good. A Lot of Cofee shops and snackbar around the Hotel. Train street Le Duan 20min away. To Airport 45min by Taxi managed by Hotelcrew. Was perfect organized. Thank you ;)

It was a very good and centrally located hotel within the Old Quarters. it made getting around easy and simple. I think it was great to have them upgrade my hotel room and I do not want to imagine what I originally booked. Don't get me wrong, it was a nice hotel and my upgrade room was great! I think I was upgraded to a superior suite in which it can fit a family. hahaha It was a decent size room and comfortable. I think my biggest concern here was basically the mosquitos that kept coming in. The bathtub always felt like it was going to break though, and no hot water was available while I was there, which was hard to shower when the temperature dropped and too cold to shower. The most disappointing thing here was no breakfast at all...I didn't realize when they didn't let you get breakfast while booking a room also meant no kitchen at all and no breakfast whatsoever. I think this is the biggest negative to the hotel (I'm not one to get up early and go searching for food hahaha). However, if you are one to go searching and exploring early in the morning then do not let that deter you from booking here...it really is a nice hotel. Though, those being some negatives, the good was the staff! They were all so very helpful, nice and willing to meet my needs. If I had a question or concern they were always there to help. I think this made the bad seem like nonsense which was great! Although I did have some negatives, I still think it is a decent hotel to stay in. They are really very helpful and kind. They also have airport service which was great to have and made transferring much easier. It is overall a good and centrally located hotel!

We chose this hotel mainly because of the location, but we also found good service and nice clean rooms. It might be a bit noisy during the night because Hanoi never stops, but the room was clean and spacious enough for two adults. The staff was friendly and helpful and supported us with good and practical tips during our stay. The only minus I would give to the breakfast that was a bit poor for 4 Euros, but it was good. I would suggest including more fruits (given the variety they have in Vietnam) and yogurt and fresh juice. Apart from that, we found a good price for the quality of the services offered.