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Brandi Fuji Hotel
3.9/526 Reviews

Brandi Fuji Hotel

Hanoi|1.17km from Diplomatic Academy of Vietnam
Unfortunately, I had a terrible experience in this hotel, I was blocked in the sauna for more than 40 minutes because part of the door was plastic and then it was disconnected and blocked, the door was no longer opened. I cried, I was so scared and at last a panic attack, I couldn't breathe anymore, yet now writing this review, I'm getting a little cold to think about it. The most ridiculous thing is that there was no emergency button in the sauna so no one heard me because the sauna is on the nineth floor. But after 40 minutes of panic, I finally made it open with all my strength by hurting my thick finger, breaking my feet's neck half; bloody and crying I go down and they offer me only a screw. Not even a disinfectant. After calling the management, they brought me to the hospital for check. Of course, I was dehydrated and I had a thousand hearts even after 3 hours of the incident. The worst thing was that for the staff seemed nothing. Yeah, but I could have left our pens!! After visiting the hospital, the receiving officer told me the manager wanted to talk to me, and I thought he wanted to apologize. He told me that normally when they bring people to the hospital they have to pay them the bill and that the sauna door was broken and that it would cost about $100. Indirectly, he tried to ask me to pay for everything, very unhappy, and I obviously refused because I went to the hospital for their sake, and at last did not have to pay for the hospital and the door, but incredible. What a good face torn. After this experience has ruined me all the next holiday. Never again. And be careful in the sauna if you go.

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Searching for hotels near Diplomatic Academy of Vietnam? Compare room rates and reviews to find your ideal stay.
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