Hotels near Louis Vuitton in Hangzhou

The room is clean and bright, and you can see the West Lake from the room. The hotel staff is super nice, they upgraded the room for me. I was going to take the high-speed rail in the afternoon, so I didn't have time to have afternoon tea. They packed it up for me to eat on the way. I originally booked for two days, and I was satisfied with the stay, so I extended it for another day. The hotel is also convenient for transportation. You can take the bus, subway, or taxi, and it's very fast. There is a shopping mall downstairs, so you can go shopping.

Hotel is clean and near to Westlake scenic spot. Upon arrival, we got complimentary drinks and snacks at the dining room which located next to hotel lobby. Hotel do provide washing machine and dryer. Breakfast is pretty good with many varieties and the dining area is pretty clean and cozy to kick start our day great. Toilet room and shower room are separately build, but both room shared the same door which mean that you can only close one room with door at one time. Overall it is a very nice hotel and definitely will going back!

Simply the best! Everything is beyond description! I had planed to stay in Hangzhou for three days but I had to keep staying four more nights. The location is very nice, the staffs are very kind, the hostel is very clean. I will be back to Hangzhou and stay here again!

The housekeeper Yi Ren Hong 尹仁红is very friendly and helpful. She is kind and caring as well as provide punctuality service to us when we requested the laundry to be sent to us as we said time. I'll give her 100% for her service and attitude. However, the services of front desk receptionist can be improved. They lack of smiling and friendly tone of voice. For the facilities of the hotel, this is good and surprised me as provided free laundry services as compared to other hotel mostly they didn't provide .

Staff provided best customer service and beyond. Room has automated curtain and blinds switches. Welcome drinks stocked up in the fridge. Polite staff and near to Lawson convenience store plus good choice of local eateries.

The first room the assigned to us was very dirty as if it was never cleaned. Smell of cigarette smoke was strong in the hallway and seeped into our room. Had to sleep with window open in freezing winter otherwise suffocated by the smoke. Next day we requested change of room which was slightly cleaner but the cigarette smoke was never resolved. Apparently there was no control and local guests were just smoking in their room and even lobby (staff did not say anything). Room cleaning was only to take our trash and housekeeping staff did not even clean the floor or bathroom until you asked her to do so. Please be careful when you book a room because they may assign you a room on 16/17 floor which requires climbing stairs (many guests complained about this).

Group of 9 people. Hotel reception is quite unorganized and gives wrong room card, which needs to be taken back by other guests of the hotel. This leaded to a long waiting time while check in, which could be avoided if the staff would check the names of the guests correctly. The reception was calling one of us in the late evening (9-10pm) several times to clarify different information about the arrival city to China and visa related information (foreigners). This should have been checked while check in and not via several phone calls. The reception avoids to speak English and talks mandarin to our group members. I found a long red finger nail in the bathroom. The toilet has some problems. Breakfast is ok.

Hotel located near to metro station. The nearest station is Ding’an station exit gate D. The metro is red color (Line 1) direct line connecting to Hanzgzhou airport. So if you coming from airport no need to the change line. Hotel itself located at city, morning time can walk to Hangzhou museum, along the way many shops around. Western shops eg: macdonald, costa coffee, starbuck. Alot cafe, tea, souvenir shops. Close also morning market called Damanong. Can have breakfast and see the morning market. Use the public bicycle to go there, just use alipay. Distance 1.2km. Near the morning market at the end there is God City Temple for you to visit, can see the whole Hangzhou city from top of the temple. The hotel is clean, have free washing machine and dryer machine. Detergent provided. At the same place there are 2 treadmills provided ( gym quality). Couch provided while you waiting for you laundry. There is also a steam iron provided. Breakfast selection is good with varities of foods like egg fried rice, chicken sausage, ham, beef, eggs, salted eggs, cereal, warm soy milk, milk, bread, butter and strawberries jam. Noodles, congee, fruits, croissant, cupcakes, corn, cookies. There are 2 robots helping to deliver things inside the hotel. If you order food, the robot will send the food to your room. There are also snacks you can buy at the ground floor. For muslim, this hotel located infront of a mosque, there is a Halal restaurant near to the hotel. More halal restaurant across the road near to exit A og Ding’an metro station. I came during Christmas, the hotel give me present for Christmas, when I check out they give me souvenir to me also. Everyday, I was provided with 2 bottles of water and change new set of towel. The water heater, the heater function very well during winter. Im a happy guy during the visit.

Good: Friendly staffs Easy access to all popular places to shops and eat. Take 15-20 mins walking distance to West Lake. Take less an a min walking distance for coffee, and breakfast next to hotel. Very close by subway, and buses. Hotel has free self washing and drying machines. Bad: If you are a clean freak, this hotel is not for you. I had a crab leg bone left in a toilet room after the room cleaning service is done ( sure, definitely not from me since I have not eaten any crab) Not price performed since the room was small with no review at all. I saw a flea in a sink, but didn’t take photos since no further expectation from cleanliness.

Amazing desk lady amazing help! Truly appreciated their patientness and help! Helped me translate everything during check-in and was very friendly!