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JW Marriott Hotel Hangzhou

JW Marriott Hotel Hangzhou

4.6/51303 Reviews
Wulin Square Area
This was my second time coming here. A group of us travelled to Hangzhou to celebrate my friends birthday. The guest manager and Damon on the front desk were very helpful when organise a cake and some decorations to make sure the room was personal. They also gave us a free upgrade and free VIP to celebrate the birthday thank you so much. The service at the gym was amazing Christiana speaks good English and he explained how the gym and swi***ool service works. The gym has a lot of equipment and the swimming pool is at the right temperature. The breakfast has a variety of both English and Chinese food and it's a good spread. We loved our stay at JW Marriott. Lastly, I would like to thank the concierge Albert he was so helpful he helped us with our takeaway food and also explained to our taxi driver the directions. He was polite and offered us masks before our travel this is a true example of excellent service thank you Albert you should be in management.

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