Hotels in West Lake Scenic Area, Hangzhou

Great location in walking street of nansong yujie.just one station from west lake hubib also we walked from hubin to know more about city it take may be 20 minutes or half hour and have big mall you can take your meals. The staff is nice give us window view room .but the room is not big if you have big luggage will make inconvenience you move inside the room . if you want travel to west lake you can take bus 7 take you to hubin and broken bridge and suti and you can visit the most important tourist attractions in Hangzhou.

“I stayed at the UrCove by Hyatt Hangzhou for two nights and had an excellent experience. The hotel is spotless and has a cozy atmosphere. The room was spacious and comfortable, providing everything I needed for a relaxing stay. The staff were incredibly friendly and helpful. The location is perfect, close to key attractions and amenities. I highly recommend this hotel for anyone visiting Hangzhou!”

Hotel is very well located to the West Lake. Approx 15 mins walk. It is close to the night market and also a number of food halls. There is a coffee shop right downstairs on the right hand side of the hotel which makes great coffee. There is also 7/11 shop. Metro is also downstairs less than a min walk away. First impression checking in wasn’t great - English on checking in was difficult. Probably due to slight language barrier felt not as warmly welcomed as other hotels. I expect hotels that receive foreigners should have basic level check in. They also were very particular on how who should go into each of the three rooms but I said it we will sort this out between us. After that it was fine we went to our rooms. Rooms are quite outdated and could do with a bit of an upgrade especially with handles coming loose. Rooms come with bath robes, tooth brush, toothpaste, combs, Ted Baker toiletries (shampoo, conditioner and shower gel) and slippers. They also provide water bottles daily and there are ones you can take free as you head out towards the lift which is a nice touch. The hotel housekeeping staff were the best despite language barrier they were very polite, courteous and professional. Very helpful as well. There was a housekeeping lady who came to help us with wifi as we did not have a China mobile number and she also knew we had three rooms booked. She helped with two of the rooms and asked if the other room needed help but they didn’t. There isn’t much of a place where guest can relax as they come back to the hotel. There is a small space on the left hand side as you enter the hotel which has a football table, toy dispenser machines, limited seating area. For anyone who wants good location to West Lake I would say this is it. However I think there are better hotels out there. Closeness to food and restaurants is a bonus. Rooms are clean but could do with an upgrade. It’s weird to have a window in the shower room that is directly onto the room as doesn’t give much privacy if all lights on. Overall 8/10

We experienced a premium hospitality stay here during our trip in Hangzhou. The staff are very accommodating and welcoming as they promptly provide our requests. The room is spacious and tidy . Kudos to the bed, it’s very comfortable to sleep on. We also love the fusion of the Western and Chinese breakfast style The location is also accessible to go around West Lake . Highly commendable for Hangzhou travelers. We will surely come back!

The room is in an older apartment. I booked the room for the West Lake view which isn’t disappointing. Service is excellent with prompt response. Location is great: walking distance to West Lake with lots of restaurants nearby. The amenities are basic: a washer in the bathroom (no dryer), a microwave, but no silverware. When we first walked into the room, there was a smoke smell although we requested a non-smoking room and the building has a “non-smoking” sign. But from the second day, the smell subsided maybe because we left the AC on all day.

At the heart of Hangzhou just a stones throw away from West Lake is the Midtown Shangri-La. Situated in the Kerry centre with a large variety of restaurant and shopping choice this was ideal for our short trip. The staff were incredibly helpful and made our stay easy and relaxing especially as we had our newborn with us. The executive lounge was a great benefit and allowed us to pick up drinks and snacks as needed which was great when trying to work around the timings of a newborn.

Great location, just few steps to the West Lake, shopping centers, nite market, restaurants. The hotel have car service for 299 yuans for around 4 hours. The driver will drive you to special sightseeings like Lingyin pagoda, Liuhe tower temple, Longjing Tea fields. So convenient and suitalble for people who do not have much time but want to know the city.

The Merchant Marco is my go-to hotel whenever in Hangzhou. Nice, clean, spacious rooms, friendly staff, & a location that can't be beaten for tourists - fit with an excellent view from the roof terrace - and all at a more than reason price.

The location was impeccable, right in the midst of the most vibrant area full of shoppings. Counter staffs were helpful. Breakfast was quite terrible. All in all I had a rather ok stay thru my time there. However on my last day before checkout I notice a bed bug or the comforter and I came back home with both my legs full of bites.

Good hotel comfortable room Good blackfst with a garden view Recommend: the room in was so clean Staff all is nice Next time I'm will. Stay again