Hangzhou Shangcheng District Hotels

Hotel is about 5 minutes walk from Hangzhou Railway East Station and connected to multiple subway lines. There is also a 万象汇shopping mall nearby which has many popular restaurants in Hangzhou so you can enjoy local delicacies without travelling far. The hotel is also connected to another shopping where there are many local restaurants at affordable prices and there is Burger King and Starbucks too. The hotel staff at the conceirge and housekeeping ladies are courteous and friendly to render assistance when my room key has issue unlocking my room door. Room is spacious and clean. Breakfast has quite a wide variety of western and chinese food, which is value for money. I like the noodle bar as the lady manning the station could customise my noodle as I could not consume beef. I will choose this hotel again when I visit Hangzhou for travel . 😊

Hotel located near to metro station. The nearest station is Ding’an station exit gate D. The metro is red color (Line 1) direct line connecting to Hanzgzhou airport. So if you coming from airport no need to the change line. Hotel itself located at city, morning time can walk to Hangzhou museum, along the way many shops around. Western shops eg: macdonald, costa coffee, starbuck. Alot cafe, tea, souvenir shops. Close also morning market called Damanong. Can have breakfast and see the morning market. Use the public bicycle to go there, just use alipay. Distance 1.2km. Near the morning market at the end there is God City Temple for you to visit, can see the whole Hangzhou city from top of the temple. The hotel is clean, have free washing machine and dryer machine. Detergent provided. At the same place there are 2 treadmills provided ( gym quality). Couch provided while you waiting for you laundry. There is also a steam iron provided. Breakfast selection is good with varities of foods like egg fried rice, chicken sausage, ham, beef, eggs, salted eggs, cereal, warm soy milk, milk, bread, butter and strawberries jam. Noodles, congee, fruits, croissant, cupcakes, corn, cookies. There are 2 robots helping to deliver things inside the hotel. If you order food, the robot will send the food to your room. There are also snacks you can buy at the ground floor. For muslim, this hotel located infront of a mosque, there is a Halal restaurant near to the hotel. More halal restaurant across the road near to exit A og Ding’an metro station. I came during Christmas, the hotel give me present for Christmas, when I check out they give me souvenir to me also. Everyday, I was provided with 2 bottles of water and change new set of towel. The water heater, the heater function very well during winter. Im a happy guy during the visit.

Arrived late around 12am and we were offered the last room that was near the lift, but larger than other rooms. Location was near the railway station, but there weren't any food options at that time (not able to do delivery as we didn't have a local number).

The hotel staff (Ms Lilia and a male service staff) were very helpful by helping us sending two courier packages. The breakfast meals/food should make some changes after 1-2 days. We stayed for 3 days, having same foods everyday was not fun. The location near to metro and very convenient.

The hotel was within walking distance from the train station, which was why we picked this location. It was not convenient other than its proximity to the train station. The rooms were spacious and updated. However, the facilities were not well maintained. There were mold in the room we first move in. It was so bad that we were having trouble sleeping. We requested to be moved to a different room the next day. The service desk was able to accommodate our request.

Location, room comfort, hotel condition I chose the Holiday Inn for its location. my late check-in and overnight stay was a very pleasant experience: comfortable bed and pillows, courteous and helpful staff, clean and generous sized room, plus professional service, efficiency and tranquility for business travel. Recommended!

Near to Citizens square, near with mrt (best way through chenxing road walk down 500m, though not much shops around like street foods. Had a little problem that I booked 2 beds in a room, air conditioner is not cold enough, we asked to change then they gave us at another floor of the same 2 beds, the ac smelled cigarette. So we asked to change again, they said the 2 beds room we choose is kinda like that. So we decided to pick a queen bed size, then they gave us the queen bedroom, this room is impressive so far. It is recommended to check the room first when check in. Bed sheets are clean so far. Breakfast is just so so, 2 days same food buffet served, but the view is great there!

The hotel is actually pretty nice and at a very good place …the only thing is the rooms are pretty much very very small but as far as location and food is concerned all is great

This hotel is conveniently located. There are all kinds of stores and restaurants as soon as as you walk out of the hotel. Best of all its less than 10 minutes from West Lake. Breakfast is quite decent as well. Staff were all very friendly and full of smiles. What was impressive was that I watched a security guard help some hotel guests clean out what I suspect was some kind of spillage in the trunk of their car. Overall, very clean, great staff and amazing value. I only gave 3 stars for service instead of 5 because people claim to work for the hotel offered a ride service for 240-300 RMB to drive us around the lake and take us to the best tourist spots. Anywhere we wanted for 3-4 hours. Free to go as we please. So my wife agreed. The reality was that he took us to one tourist spot. The rest were junk shops to sell overpriced tea, silk and other things. After the silk store we told we wanted to go to a specific tourist location and he said they were fake or didn't exist anymore. When he realized we weren't interested in buying anything he found the first available spot and tossed us to the curb. He wasted our day which caused us to book an extra day to go back to all the spots we were supposed to see.

Checked in twice on different dates, stayed fifth floor but different rooms. First room had a bigger shower room. Bottled of mineral water were provided daily. Comb, slippers, toothbrush were all provided. There was hair dryer provided as well. Hotel location is very convenient. It’s just right at the HuBinLu Walking Street with many shops, cafe and food choices. It’s also within walking distance to the famous attraction West Lake. Bus stop and mrt nearby too! Strongly recommend! Will come back and stay in the future. The male front office officer (surname Shen) was very attentive to our needs throughout the entire stays on different occasions. Also special thanks to the female front office officer on duty on 25/12 noon who did the check-out for us (can’t remember her name but it was two character on name tag). Her service standard was superb!