Hangzhou Fuyang District Hotels

Everything is good, but it needs improvement at 2 o’clock. First, the five-star hotel has no sanitary facilities and outdated. The bath has no shower but the bathtub. It only uses very old dirty shower curtains for waterproofing and splashing. This ordinary family is early It is eliminated, and there is no shower head in hand, which is also inhumane! The second is to pay the full amount before you check in, and you have to pay a deposit of 500 when you check in. This is also understood, but the deposit is not refunded when you check out in the morning. It is said that the bank card will be returned the same way afterwards. As a result, the deposit will not be refunded before going to bed. To refund, you have to call the front desk to ask for it before refunding, which is also disrespectful to the guests! However, the flaws are not concealed. All the service staff in the guest rooms, Chinese and Western restaurants, doormen, etc. have a very good attitude, polite and well-trained. In addition, most of the surrounding area of the hotel is a construction site. Construction was carried out early in the morning and the noise was very loud.

By coincidence, I booked this hotel. The hotel is a few steps away from the Fuchun River. I stayed in a high-floor river view room. I can see the green spring river water and the beautiful Lushan Bridge. Newly opened hotel, room facilities and equipment are new, especially the bedding, I really like the feeling of being trapped in it and being wrapped! The guest supplies are very exquisite, the fragrance is very high-end, I want to buy a large bottle. The breakfast buffet is rich in variety, and I love the fresh bag of small wontons... The front desk lady is very intimate, cold and warm, and also sent a warm body sticker, I was moved!

Excellent front desk service - very supportive during the health prevention time. Helped me to order items since I was not able to navigate in the APP. Next morning friendly support find the next PCR testing station - thank you Ms. Wang X. and colleagues. The room very clean - parking easy. Will come back.

The service is very good. I took the initiative to upgrade the room and provide breakfast. I saw that I brought children and gave them disposable toiletries. It is worth having. Parking is free and there is an ancient town next to it.

The old five-star has always maintained a standardized reception service and etiquette, and the front desk and catering service standards are in place. In addition, the boss's own tea is very good. When I ate late, the waiter made two cups. The quality was very good. I bought two pounds. I wish your hotel stick to its heart and business is booming.

I played golf at Fuchun Mountain Resort before and had a very good impression, so I came back twice more. Accommodation and meals were basically provided in the hotel. The main reason is that the service facilities of this resort can fully cover your needs. After many years, here it comes again. This time I booked the Qiuwang Suite and was upgraded to the Oupo Suite by the front desk (but I didn’t see the convenient difference between the two?). The room is estimated to be 75 square meters, which is indeed very large. Although the facilities are not the latest, after all, the hotel It's more than 20 years old, but the details are well done, and it feels a bit like old money. Both the shower and the toilet are very comfortable. The water is warm, the toilet seat is warm, and the details show care. Drinks in the mini bar are free. However, there are two points that I think need to be seriously improved. After all, the facilities in the room are old and need further renovation and improvement: 1. The air-conditioning fan outlet is right on the bedside. The sound of the fan operating in the middle of the night is rumbling, making it impossible to fall asleep at all. , I happened to have a bit of neurasthenia, and it almost cost me half my life. The hotel's service attitude was very good, and they said they would change my room, but the same room also had this shortcoming in hardware facilities. In the end, I could only turn off the air conditioner. , sleeping wrapped in two duvets, tossing around until midnight, this is really sad; 2. Although it is a suite, there is no door between the actual big bed and the living room outside, only half a carved partition. Instead, there are two doors separating the room and the bathroom. I think it's a bit putting the cart before the horse. I hope the living room and the room can have closed doors, because sometimes two people stay and if they encounter someone who snores, one can be on the tatami in the living room and the other in the bedroom without disturbing each other. This is the meaning of a suite. , the so-called suite should be two separate rooms that are isolated. Hope to adopt. In other aspects, there is really nothing to complain about this resort. The scenery, privacy, and dining facilities are all in place. The price is expensive for a reason. I hope that customers’ well-intentioned suggestions will be taken seriously~~~

The hotel environment is great, the breakfast is great, and the service attitude is great. I have stayed in so many hotels, and this is the most awesome, clean and hygienic

The room was very spacious, clean and bright. I specially noted that I wanted a quiet room. It was straight to the point and saw the first round of sunrise on New Year's Day. The front desk supervisor Chen Jian almost responsive to all the requirements, arranged a shuttle bus to the safari park, breakfast is also very rich, because the special attributes of the parents and children, the details of the care of the children are full. In short, go to the safari park to play, choose this hotel is absolutely satisfied.

The hotel is located in the old city and is very convenient to travel. The surrounding supermarkets, restaurants and KFC McDonald's are very close. The underground parking lot can take the elevator directly to the lobby on the first floor of the hotel. Every time you drive out, you need to ask the front desk for a free parking ticket. It is only ten minutes walk to the park on the edge of Fuchun River. Overall it is quite good.

The room is clean and tidy with no peculiar smell. The environment is quiet and quiet. The service attitude at the front desk is also very good. I will come again next time==