XIANGHU XIAOYAO MANOR XIANG VILLA

A stay experience with service beyond expectations👍Thanks for upgrading the room type. The housekeeper communicated with me the day before check-in to understand the check-in time period and specific needs. The service was online throughout the entire check-in process, the housekeeper responded to every request, and all the service staff took the initiative to greet. When I took a walk in the evening, I met a waiter riding an electric bike, and they all greeted me happily, as if they had met a neighbor they had known for a long time in the community. It was not awkward or inconsistent at all. This livable feeling is quite wonderful💯

Thanks to the housekeeper Xiao Pan for the thoughtful arrangement. A very satisfactory stay experience. The room was booked a month in advance during the weekend. It was perfect except that the greenery was too good and there were a few more mosquitoes. Later, I heard from friends that the Michelin restaurant in the hotel was delicious. I suggest that the hotel recommend it more when checking in. Otherwise, it would be a pity to miss it because it is too low-key.

The hotel called to confirm the check-in time one day in advance. The housekeeper added WeChat and sent the location, reminding that there might be road closures and detours for self-driving. During the stay, the housekeeper's WeChat messages or the front desk responded promptly. The hotel staff answered questions patiently and efficiently. The hotel is surrounded by mountains and rivers and has beautiful scenery. The photos are very good. The hotel gave 3 national style travel photos. In order to make the photos better, I added makeup and styling. Finally, I added 6 more photos for the selection. I went there and found that it was still the hotel where the TV series Love You was filmed. No wonder it is so beautiful, and the Chinese style is magnificent. It is also great to take some pictures of the scenery at hand, and the experience is very good. This time I stayed in the exclusive villa + terrace hot spring. The room is very large and private, with a private hot spring. There are shuttle buses for travel. The call for a taxi responds very quickly. The villa room type has an independent space for check-in. The front desk directly gave guests several bags to pack free drinks, fruits and snacks. There is no limit during the stay. You can continue to enjoy it before leaving the hotel after checking out. The service is in place. The hotel buffet breakfast meets the standards of a 5-star hotel, and you can also choose an outdoor viewing location. The package I booked also has an afternoon tea, which is exquisite and beautiful. If I have the chance, I will choose to watch it a second or third time. I had a very pleasant weekend this time.

I have stayed here many times. The environment is very good, 100 points! The room facilities have been well maintained for several years, and the breakfast is as rich and satisfying as always. There are really many people on weekends. There are some drinks, snacks and fruits at the front desk of the villa area. There are many books to borrow. The housekeeper service is in place. This time I made an appointment for travel photography one day in advance, which was very average. There are a little less equipment in the strength area of ​​the gym, so I can only do a little exercise on my upper limbs. There are many attractions in Xianghu Lake itself. I climbed Xianzhao Temple this time and will climb Tiger Mountain next time.

First of all, thank you for upgrading our room, which gave us a better experience. Xiaoyao Villa Xiangyuan seems like a paradise. Surrounded by green mountains and lush forests; gurgling streams and rippling lakes. The protection and creation of the environment are first-class. The hotel design and construction incorporate some Japanese elements, which are simple and grand. The service is also very meticulous and deserves praise! If I nitpick, I think the breakfast can be adjusted. It's not about quantity but quality. After all, this is a high-end hotel, and guests have relatively certain requirements, and the ingredients should be improved.

The villa is quiet and comfortable, surrounded by greenery, and the stay experience is very pleasant! The breakfast is rich in variety, the service is thoughtful and considerate, the staff is warm and friendly, and they provide meticulous help from check-in to check-out. Special thanks to Evelyn for her attentive service, which made this vacation particularly warm and beautiful! 💐Highly recommended~