Radisson RED Hangzhou Grand Canal Reviews

Service is excellent and friendly. Location is convenient but not great. Overall not bad.

A few days ago, I went on a business trip to Hangzhou. The client arranged a hotel for me near his company, the Grand Canal Radisson Hotel Hangzhou. The front desk staff was very friendly and the service was fast. The hotel room has a distinctive red and black color scheme. The bed is very big and the pillows are very comfortable. The bathroom is very big, and even the hair dryer is a Dyson. Thumbs up!

The guest manager Sunny was warm and thoughtful, and helped to apply for room type adjus**ent😊

The room is very clean, the hotel is very new, the red and black color scheme is very advanced, the overall equipment is very advanced, the hair dryer is Dyson, and the steam iron is very convenient. It is also very close to Gongchen Bridge. Highly recommended

I stayed with my friends for two nights during the May Day holiday. The area around the hotel is very quiet and it is convenient to visit the canal. The room is clean and tidy, and the space is very spacious. Xiao Yang at the front desk is very thoughtful and enthusiastic. The breakfast is also good. The hair dryer in the room is a Dyson 👍

The room facilities are very new and complete, and there is a clothes iron. I would not have brought it from home. The space is large, and the 135cm bed is really suitable for our family of four. The breakfast is also very good, very rich, and the taste is also good. The service is mainly good. The guest manager Sunny is warm and thoughtful and provides free breakfast!

Booked this for a friend. The room was very clean. The surrounding environment was also good. It was very close to the subway entrance. The breakfast was a buffet and very delicious. There was a sunny girl with a very good service attitude. My friend was very satisfied! I highly recommend this hotel.

The hotel is relatively new, the room is very clean and the facilities are relatively new. The hair dryer is Dyson. The guest manager is very friendly and the service is very good. It is a very satisfactory stay experience! Highly recommended!

The front desk staff is very friendly and considerate. They also upgraded our room type for free and gave us breakfast. There are many types of breakfast and the taste is good. The room is clean and bright. I will choose this hotel next time.

The guest manager Sunny is very enthusiastic in service, the breakfast is very delicious, with a wide variety of items, the surrounding transportation is very convenient, the room is very clean, comfortable, and the equipment is smart, suitable for young people! Very fashionable

The guest manager sunny😊 is very friendly and helpful❤️🔥The breakfast is very good and the room is very clean and hygienic (๑•̀ω•́๑)🧹The cleaning lady is very enthusiastic, the facilities are complete, and the hair dryer in the room is Dyson, which is very fashionable and suitable for young people

The guest manager Sunny provided excellent service. The hotel has a great location and convenient transportation. The front desk staff was very patient, the team was very enthusiastic, and the room was cleaned very well. This trip to Hangzhou was very pleasant! I will come again next time

The hotel service staff is super good. They will ask carefully when you enter the door, and they are very considerate. The guest manager Sunny is very nice. Secondly, the hotel is really clean. The housekeeper is very meticulous when cleaning. The surrounding transportation is very convenient, and it is not far from the subway entrance. The hotel's breakfast is delicious, self-service, with many categories. I will come again next time

I come to Hangzhou more or less a dozen times a year. The hotel is basically booked by the company. Recently, I have stayed at the nearby All Seasons Hotel, Sanli Kaiyuan, West Lake Huabei Hotel, Chengbei Wenlan, Grace Jinsha Lake... I have a good impression of this Li Rui! First of all, it is convenient. The underground parking lot is quite large, and parking is convenient; there are many small restaurants around, which are convenient for eating and drinking; it is also close to the canal street, which is convenient for shopping; the Grand Canal Scenic Area next to it, you can enjoy the scenery and drink tea, which is convenient for playing. Secondly, it is comfortable. The room decoration feels quite new, and the combination of black and red looks quite fashionable. The WiFi is very good, the facilities are quite complete, especially the hair dryer is a highlight, which is considered to be a relatively high configuration among hotels of the same grade. The breakfast exceeded expectations. Because it rained in the morning, it was also very heartwarming to be able to have a hot breakfast without leaving the hotel. The overall impression is quite exquisite, especially the coffee, which is very fragrant! His breakfast is until ten o'clock, and it does not affect lazy people to sleep in. The details are quite in place. There are more hangers than in other hotels, the toilet paper is good quality, the toothpaste and toothbrush are easy to use, the shower gel has a light fragrance, and the lighting is soft... The service attitude is excellent. The girl at the front desk is pretty and gentle, and she always smiles. Because there were many people on the day of check-in, the room had not been cleaned for a while. She explained the reason very sincerely and took the initiative to call to coordinate and notify; we asked to check out a little later, and she responded to our request very quickly, and took the initiative to ask us about our stay. From her, we can even feel the warmth of the entire city of Hangzhou. If I have to make some suggestions, one is that the doorbell sound of the elevator door is set, which is a bit loud, especially late at night. It would be better if it can be controlled, but our room is far from the elevator, so it doesn't affect much. There is a restaurant downstairs. If you open the window, there is a bit of oil smoke at mealtime, but we live on the highest floor, the ninth floor, so it doesn't affect much.