Landison Hotel Linan Reviews
Landison Hotel Linan
5F, Baolong Plaza, Qingshan Lake, Hangzhou, No. 2588, science and technology Avenue, Qingshan Lake sub district, Hangzhou, ChinaView Hotel Details
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Landison Hotel Linan Guest Reviews
4.7/5
Outstanding
785 review
Verified reviewsLocation4.7
Amenities4.7
Service4.8
Cleanliness4.8
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All Reviews(785)
Positive reviews(776)
Reviews with photos/video(201)
Friendly front desk staff(148)
Classy environment(129)
Delicious breakfast(104)
Near shopping area(52)
Convenient for shopping(42)
Nice elevator(11)
Excellent afternoon tea(8)
Garden view(7)
Negative reviews(9)
Melanyyyy04
Panoramic Double Room
Stayed in May 2023
Couples
5 review
Amazing
Posted on May 29, 2023
The place was perfect, this is my second time going there this month alone and it was a bliss as usual. My room got upgraded again…. I would definitely recommend it again
Guest User
Business Room - Courtyard-View
Stayed in Mar 2023
Couples
2 review
Outstanding
Posted on Apr 2, 2023
The hotel staff provided very good service and were very helpful. The staff at breakfast were very friendly especially Sinan made sure we had dishes with no pork as my boyfriend doesn’t eat pork. The food at the buffet has good variety. Definitely worth a stay.
Guest User
Panoramic Double Room
Stayed in Jan 2023
Friends
4 review
Outstanding
Posted on Feb 9, 2023
This is a super nice hotel. It is very convenient to food and shopping. It's nearby to the mountains and fresh air. Probably the nicest hotel I have ever stayed in.
Guest User
Deluxe Room - Courtyard-View (2 beds)
Stayed in May 2024
Family
3 review
Outstanding
Posted on May 6, 2024
Stayed here for 2 nights. The breakfast was rich. The room was not very big, but the details were handled very well. I especially liked the outdoor pavilion. It was very suitable for work discussions. The service was very good. As soon as people sat down, water was delivered. The response was very quick✔
Xiaoju at the front desk was warm and thoughtful. She was also very patient and timely in handling invoices and parking fees. The experience was great
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for giving the hotel a five-star rating in your busy schedule. Thank you for your satisfaction with the hotel and your recognition of the service staff. We will continue to uphold the hospitality philosophy of working hard and serving attentively, so that you can feel the warmth of home when you stay in the hotel. We warmly look forward to your next visit!
Xuebinxuebi
Superior Double Room
Stayed in May 2024
Couples
12 review
Outstanding
Posted on May 3, 2024
5.1 Avoided crowded places, my husband and I chose to travel nearby. This Radisson is a hotel on the roof, with a special layout. The room is not big and the bathroom space is very limited. I was assigned a small room for the first time. The service staff immediately came to change it. The only bad thing about this room is that the room smells of oil smoke (fortunately I brought my own aromatherapy). There is a homemade coffee machine in the room, which is better. I made two cups of coffee as soon as I checked in☺️, (Xiao Shen Shanshan Xiaoqi) The service is thoughtful.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for giving the hotel a five-star rating in your busy schedule. Thank you for your satisfaction with the hotel and your recognition of the service staff. We will continue to uphold the hospitality philosophy of working hard and serving attentively, so that you can feel the warmth of home when you stay in the hotel. We warmly look forward to your next visit!
Guest User
Superior Room (2 beds)
Stayed in May 2024
Family
3 review
Outstanding
Posted on May 3, 2024
The hotel has good service, and the front desk sent extra breakfast. The breakfast has basically all varieties, and each person also gets steamed dumplings and beef noodles. Special thanks to Gong Louying from the housekeeping department for her good service attitude. The hotel has a beautiful environment and a nice view on the rooftop. The rooms are still divided into several independent buildings, which do not affect each other. I stayed for two days and was very satisfied.
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Response from Property: Dear guest: Thank you for your review in your busy schedule. Your happiness is our greatest achievement. There is no best, only better! We look forward to your visit again. Rain or shine, we are waiting for you at Radisson!
dd@-@
Superior Room (2 beds)
Stayed in Apr 2024
Family
2 review
Outstanding
Posted on Apr 15, 2024
A good choice for visiting Qingshan Lake! I wanted to go to Qingshan Lake with my mother on Saturday. The Radisson I booked was very convenient for transportation and facilities. Miss Shanshan also gave me a breakfast voucher. The breakfast here is also delicious.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise for our hotel. Your affirmation is our motivation to move forward. We will definitely continue to work hard. Looking forward to your next stay!
Guest User
Superior Double Room
Stayed in Apr 2024
Friends
19 review
Outstanding
Posted on Apr 6, 2024
There are many original ecological attractions near Lin'an, which are worth exploring, such as the Dayangwu Reservoir. The main theme of the accommodation is to go with the flow, but I never thought that I would encounter a surprise here: the 1st to 4th floors downstairs are shopping malls, which are convenient for eating. There are special parking spaces for the hotel on the -1st floor. The mall is also equipped with charging piles (Xiaopeng, there is an extra charge after full), and it is very convenient to have a gym. Outside the breakfast room is the garden landscape on the 5th floor, accompanied by a drizzle, this is the right way to open the holiday. Especially Xiaoju, Shanshan, and Xiaoqi at the front desk are very considerate, enthusiastic and generous👍
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Response from Property: Dear guests, thank you very much for your praise for our hotel. Your affirmation is our motivation to move forward. We will definitely continue to work hard. Looking forward to your next stay!
Jiuquanrusi
Panoramic Double Room
Stayed in Apr 2024
Family
3 review
Outstanding
Posted on Apr 7, 2024
Shanshan Xiaoshen, the front desk clerk at the hotel, had a very good service attitude and upgraded our room. The hotel environment is also very good and is recommended for staying.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for your stay and praise! We are very happy to bring you a wonderful time during your trip. Your praise has given the hotel great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! I sincerely wish you a happy life!
Guest User
Superior Room (2 beds)
Stayed in Apr 2024
Other
4 review
Outstanding
Posted on May 10, 2024
The waiter was very nice and would help with the luggage. The buffet breakfast was rich in variety, the hotel environment was beautiful, and the room was clean and tidy.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise for our hotel. Your affirmation is our motivation to move forward. We will definitely continue to work hard. Looking forward to your next stay!
Anonymous User
Superior Double Room
Stayed in Feb 2024
Family
2 review
Posted on Feb 27, 2024
The smell of oil smoke is a bit strong, one side of the smart mirror is broken, the hygiene of the continued stay is worrying, the room is a bit narrow, and it is a bit stuffy inside.
Original TextTranslated by Google
Response from Property: Thank you for staying at Lin'an Radisson Hotel. We are sorry that we could not give you a perfect stay experience. We sincerely apologize for the room facilities problem you reported. Every guest's feedback is very important to us. We have reported your feedback to the hotel's housekeeping department and engineering department, and immediately checked and repaired the relevant hotel facilities and equipment. We are committed to providing personalized service to every guest, and we look forward to your next stay to do better for you. I wish you a happy life!
Guest User
Panoramic Double Room
Stayed in Feb 2024
Family
2 review
Outstanding
Posted on Feb 14, 2024
Good service, good environment, downstairs is Baolong Plaza, very convenient for eating, drinking and having fun
Original TextTranslated by Google
Response from Property: Dear guest: Thank you for your review in your busy schedule. Your happiness is our greatest achievement. There is no best, only better! We look forward to your visit again. Rain or shine, we are waiting for you at Radisson!
Rourouqianzhihe
Deluxe Room - Courtyard-View (2 beds)
Stayed in Feb 2024
Family
3 review
Outstanding
Posted on Feb 13, 2024
The room is not big, but the view outside the room is good. The sanitation is OK and the service is OK
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise for our hotel. Your affirmation is our motivation to move forward. We will definitely continue to work hard. Looking forward to your next stay!
Guest User
Superior Room (2 beds)
Stayed in Feb 2024
Business travelers
1 review
Outstanding
Posted on Feb 4, 2024
Xiao Shen at the front desk does a good job and deserves praise👍
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise for our hotel. Your affirmation is our motivation to move forward. We will definitely continue to work hard. Looking forward to your next stay!
Guest User
Themed Parent-child Room
Stayed in Nov 2023
Family
6 review
Posted on Nov 20, 2023
[Size] The room size is not described as 40 square meters, at most 30 square meters or even smaller.
[Room] I checked in at night and haven't found out what the environment is like. When I woke up in the morning, the sun shone in and I found that there were a lot of floating objects in the air under the light. No wonder all three of us coughed all night. I woke up at home this morning and observed again at home that there were no floating objects. It can be seen that the hotel environment is not good, with a lot of dust or formaldehyde.
[Breakfast] Not good, too little, porridge, coffee, eggs, one or two vegetables, wontons were delivered to each person at the seat, 6 wontons. Plus one shrimp dumpling and siu mai per person, no more.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your stay and comments. We are deeply sorry for your feedback. Our hotel has rectified the hotel issues you mentioned. Our hotel's breakfast is in the form of buffet. If it is not enough, we can add more. Thank you for your opinion. However, we are operating our store with a customer-first heart. I will continue to uphold the service standards of our Lin'an Radisson Hotel, but I still want to express my most sincere apologies for the bad stay experience you have brought. If you encounter any dissatisfaction during your next stay, I hope you can notify us as soon as possible. We will do our best to solve the problem for you and provide you with a full score stay experience. Please believe that we have been working tirelessly to win more guests' satisfaction! Providing efficient and comfortable services to every guest is our goal. Finally, I wish you a happy life and all the best!