William Toffee Hotel (Hangzhou Qingzhiwu)

William Toffee Hotel (Hangzhou Qingzhiwu) Reviews

William Toffee Hotel (Hangzhou Qingzhiwu)

59 Yugu Road, Hangzhou, ChinaView Hotel Details
William Toffee Hotel (Hangzhou Qingzhiwu)
William Toffee Hotel (Hangzhou Qingzhiwu)William Toffee Hotel (Hangzhou Qingzhiwu)William Toffee Hotel (Hangzhou Qingzhiwu)
Check available rooms for your travel dates
编组 10
We Price Match
1 night

William Toffee Hotel (Hangzhou Qingzhiwu) Guest Reviews

4.6/5
Great
456 review
Verified reviews
Location4.6
Amenities4.5
Service4.6
Cleanliness4.5
Filter by:
Sort by:
All Reviews(456)
Positive reviews(436)
Reviews with photos/video(155)
Classy environment(87)
Convenient location(56)
Well designed(19)
Friendly front desk staff(17)
Average sound insulation(16)
Close to scenic area(14)
Well decorated(12)
Loved the view(11)
Negative reviews(20)
Guest User
Guestroom - Double Occupancy (Queen bed)
Stayed in Nov 2023
Solo travelers
3 review
4.7/5
Amazing
Posted on Nov 17, 2023
From MRT to Hotel about 1,7km, but there were a bus (1003M) from MRT to the place. From here it was very easy go to West Lake, but it was difficult to got a taxi to here because some taxi drivers did not accept trips. Quiet area, strong wifi, clean and large room.
6/7
Response from Property: Toffee thanks you for coming! We are very happy to be able to bring satisfaction to your journey. Toffee has hired well-known designers to create a modern combination of American pastoral style and Nordic style. The furnishings and layout of the store are waiting for you to explore. Toffee is located in Qingzhiwu with [convenient transportation], the best entrance to the West Lake Scenic Area, between [Zhejiang University] Yuquan Campus and [Hangzhou Botanical Garden]. From the hotel, you can easily reach [Huanglong CBD] [West Lake] [Lingyin] Temple] [Hangzhou Zoo] [Yuewang Temple] [Longjing], etc.
Ofra Tiroshi
Stayed in Apr 2024
Couples
2 review
2.0/5
Posted on Apr 27, 2024
The room was very humid and had a strong smell of mold. Even the sheets were damp. We couldn’t open the windows because of the mosquitos coming in from outside.
Response from Property: Thank you for your review! The store is located next to the beautiful botanical garden, surrounded by rich vegetation and fresh air. The bedding in the room is sterilized and washed at high temperature by a qualified professional linen washing company. There may be a lot of light rain in Hangzhou recently. If you feel unwell, you can contact us in time to replace it until you are satisfied. There are many green plants around, so mosquitoes are inevitable, but we are equipped with mosquito coils and mosquito coils in the room for use. If it still doesn't work, you can also ask our front desk housekeeper to use an electric mosquito swatter to drive them away. We are also happy to do so. I believe communication can solve everything. Thank you again for your review and wish you a pleasant stay!
Voinuoc
Guestroom - Double Occupancy (Queen bed)
Stayed in Sep 2023
Friends
8 review
4.5/5
Great
Posted on Sep 24, 2023
Good location, it’s easy to take bus or shared bike from here to scenic places, delicious restaurants and coffee shops. staffs are friendly.
Guest User
Guestroom - Double
Stayed in Mar 2024
Friends
2 review
5.0/5
Outstanding
Posted on Apr 1, 2024
Really cute, cozy bitoque hotel near the lake, with restaurants and coffee shops close by.
Response from Property: Toffee thanks you for coming! Your affirmation is our biggest motivation to move forward. The guest rooms in the store are equipped with [Swan Island Mattress] customized by brands such as Hilton, Radisson, and Shimao Group to enjoy five-star quality sleep, and high-weave [skin-friendly bedding] will make you feel as comfortable and relaxed as at home, European and American style The [Solid Wood King Bed] creates a warm atmosphere. The rich vegetation in the scenic area allows you to experience freshness and nature after the hustle and bustle of the city. [Smart door lock system] adds fun to your check-in process. Your stay experience is what Toffee cares most about. Looking forward to your choice again
Guest User
Guestroom - Double Occupancy (Double bed)
Stayed in Apr 2024
Family
1 review
4.2/5
Very Good
Posted on Apr 7, 2024
Excellent place, all the staff are extremely friendly
Response from Property: Toffee is grateful for your visit! Your affirmation is our greatest motivation. The guest rooms in the store are equipped with [Swan Island mattresses] customized from the same brands as Hilton, Radisson, Shimao Group, etc., which provide you with five-star quality sleep. The high-thread count [skin-friendly bedding] will make you feel as comfortable and relaxed as at home. The European and American style [solid wood bed] creates a warm atmosphere. The rich vegetation in the scenic area will satisfy your desire to experience freshness and nature after the hustle and bustle of the city. The [smart door lock system] will add fun to your stay. Your stay experience is what Toffee cares most about. Looking forward to your choice again
Guest User
Stayed in Jan 2024
Friends
28 review
5.0/5
Outstanding
Posted on Jan 27, 2024
Nice, well located and cosy hotel. Excellent value for money.
Response from Property: Toffee thanks you for coming! We are very happy to be able to bring satisfaction to your journey. Toffee has hired well-known designers to create a modern combination of American pastoral style and Nordic style. The furnishings and layout of the store are waiting for you to explore. Toffee is located in Qingzhiwu with [convenient transportation], the best entrance to the West Lake Scenic Area, between [Zhejiang University] Yuquan Campus and [Hangzhou Botanical Garden]. From the hotel, you can easily reach [Huanglong CBD] [West Lake] [Lingyin] Temple] [Hangzhou Zoo] [Yuewang Temple] [Longjing], etc.
Guest User
Guestroom - Double Occupancy (Queen bed)
Stayed in Jul 2023
Friends
1 review
2.2/5
Posted on Jul 29, 2023
The room was dirty. Full of dust and mosquitos everywhere. We spent hours trying to kill them all to sleep well …
Response from Property: Thank you for your review! The store is located in Qingzhiwu next to the Hangzhou Botanical Garden. The surrounding vegetation is rich. The room you booked happens to be on a low floor, so there will inevitably be mosquitoes. There are also mosquito repellent sheets in the room for use, and the windows are equipped with screens. Even so, it is still a pleasant surprise. We are deeply sorry that you have been troubled and frustrated! Thank you again for your stay!
nitt_kat
Stayed in Sep 2022
Friends
16 review
4.5/5
Great
Posted on Sep 19, 2022
Cute boutique hotel at walking distance from the lake. Rooms are small, but cozy. The owner speaks broken English which was enough for us. There are many restaurants nearby, mostly sells local food. The best point is the supper fluffy cat that sleeps most of the time, on the couch in the lobby 😄😄
Response from Property: Toffee is grateful for meeting you sweetly! Thank you very much for your recognition of us. Let you meet and facilitate on vacation. I wish you a happy life, Toffee looks forward to serving you again
Guest User
Guestroom - Double Occupancy (Queen bed)
Stayed in Mar 2022
Solo travelers
2 review
5.0/5
Outstanding
Posted on Mar 20, 2022
Perfect 💕
Response from Property: Toffee Thank you for coming! We are encouraged to be your multiple choice. Each room in the hotel is named after toffee. [Handmade toffee] selects ingredients from all over the world and insists on making, cutting and packaging by hand. Every toffee represents our most sincere wishes. I wish you a happy life. Sweet as toffee. Toffee and all the staff are looking forward to your coming again:)
Wufayandeshijie06
Guestroom - Double Occupancy (Queen bed)
Stayed in Apr 2024
Family
2 review
5.0/5
Outstanding
Posted on Apr 30, 2024
In general, I am quite satisfied. It is my first time staying at Qingzhiwu in Hangzhou. The location is quite good. It is also very convenient to the West Lake. It is next to Zhejiang University and it is also nice to check in at a popular restaurant. When I came back from the trip, I saw their cats in the housekeeper, great!
Original TextTranslated by Google
Response from Property: Toffee is grateful for your visit! We cherish your affirmation. Toffee is close to Hangzhou Botanical Garden, located at the entrance of West Lake Scenic Area, facing Zhejiang University Yuquan Campus, close to Huanglong Sports Center, to meet your needs for sweet travel and business travel. The green vegetation of the scenic area and the clear and clean Yuquan spring water make you feel the unique style in the bustling city. It is said that the mountains and waters of Hangzhou are nourishing and warm. We look forward to providing you with a thoughtful harbor among the mountains and waters. Looking forward to meeting you again
Anonymous User
Guestroom - Double Occupancy (Queen bed)
Stayed in Apr 2024
Family
1 review
5.0/5
Outstanding
Posted on Apr 28, 2024
A friend recommended this B&B to me. I heard that they have delicious handmade toffee and a fat cat that sleeps all day. Haha, I got to eat the toffee, saw the cat, and I really like their bed [snickering]
Original TextTranslated by Google
Guest User
Guestroom - Double Occupancy (Queen bed)
Stayed in Apr 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Apr 28, 2024
I'm so lucky. The weather is so comfortable today! I visited the West Lake, Qingzhiwu, Botanical Garden, and the old Zhejiang University. It's been another day. It's very convenient to live here. The environment is beautiful and quiet. I recommend it!
Original TextTranslated by Google
Anonymous User
Guestroom - Double Occupancy (Queen bed)
Stayed in Apr 2024
Couples
1 review
4.7/5
Amazing
Posted on Apr 25, 2024
I live on the first floor and there are several mosquitoes. The hygiene aspect needs to be improved. It almost scared me when I was getting ready to go to bed, ah! It's a big bug (I don't know what it's called). I asked my husband to take care of it before sleeping. The mattress is a bit soft. I slept well.
Original TextTranslated by Google
Guest User
Guestroom - Double Occupancy (Queen bed)
Stayed in Apr 2024
Couples
2 review
5.0/5
Outstanding
Posted on Apr 24, 2024
My friend recommended this hotel to me. It is very close to West Lake. The service provided by the front desk guy is very good. The price/performance ratio is good! My favorite is the handmade toffee given by the front desk. I heard that it is their unique feature. It is delicious. I bought some to bring back for my friends to try.
Original TextTranslated by Google
Wannapt
Stayed in Apr 2024
Family
4 review
5.0/5
Outstanding
Posted on Apr 24, 2024
Good rooms, clean, wide, beautifully decorated, close to tourist attractions. Near a convenience store
Original TextTranslated by Google
Response from Property: Toffee is grateful for your sweet encounter! Thank you very much for your recognition of us. [Handmade toffee] is prepared for you and looks forward to adding a little sweetness to your trip in Hangzhou. The new and comfortable [Book Bar] and [Fashionable Rest Area] in the lobby can meet your needs for [reading] and [taking photos and checking in]. The store is also equipped with a [meeting room] to allow you to meet the convenience of [travel meetings] during your vacation. We attach great importance to your experience in the store. I wish you a happy life and Toffee looks forward to serving you again