Intercontinental Hangzhou Liangzhu

The hotel's rooms and public areas are typical business style, but some Liangzhu-style designs have also been made (for example, the partition of the room's bathtub reminds people of the jade screen in the library). Overall, it's quite satisfactory. But there are some parts of the hotel that I like very much, and I want to give a good review + Amway 1. During the time I stayed, all the service staff I met in the hotel, whether it was the doorman, the front desk, the restaurant, the manager, or other staff, everyone had a good spirit and a sincere enthusiasm for the guests. The staff of luxury hotels are usually polite to guests, but the guests can still feel the difference between these employees being "routinely polite" or "sincerely polite". 2. Because the hotel's hardware is more business-oriented and there are no special sights worth visiting in the walking area (it's about 2~3km to the various attractions in Liangzhu), the hotel has made a lot of efforts to make itself more suitable for vacation. The promotional pages on the breakfast table, the brochures at the front desk, and the WeChat push of the customer service manager, all channels are recommending various travel guides around the surrounding areas to guests, which is still very considerate. 3. I usually don't have much expectation for the hotel's breakfast after staying in many hotels. However, I still like the breakfast in this hotel. Mainly in the pastry area, it seems that a considerable part of the pastries in the hotel are freshly made (I don't know if they are all freshly made), unlike some hotels that buy some semi-finished products to make up for the number. The almond croissants in the pastries are quite delicious. I ate three in a row. 4. The hardware of the hotel is actually quite good. There is an indoor swimming pool, an outdoor swimming pool, a yoga studio and a gym. In the initial design, there are three restaurants of different styles, but some restaurants were not fully opened in the subsequent use. There are also performances in the lobby bar in the evening. The hardware of this hotel can also get high scores among similar chain hotels. 5. A little bear was given when checking in, which is very cute. At night, there is a night market on the road in front of the hotel, which can also be visited. 6. This time I bought the Ctrip one-night-two-meals package, beef rib bone pot, the portion and taste are OK. I think the other package with buffet dinner is also worth trying, and the price-performance ratio should be good.

We chose a time when there were few people to go to Liangzhu for vacation. The hotel was generally OK. Ms. Huang at the front desk was very nice. She gave us vanilla tea and welcome drinks, upgraded our room, and took the initiative to provide a lot of advice and services during our stay. The room has a good view and the facilities are OK. The experience of the executive lounge during the two days we stayed was also very good. Ms. Xiao Yu and Ms. Xiao Jin in the executive lounge were very well behaved and professional. The smiling service throughout the whole process made people feel very comfortable. Some problems were also handled in time for us, and their work attitude was very good. And they took the initiative to ask if we wanted to participate in special activities. We also made blue printing and lacquer fans with the help of these two service staff, which gave us a very special experience. Overall, the dining service activities in the executive lounge are very rich, and the service of the two Ms. Xiao Yu and Ms. Xiao Jin is impeccable, which makes people feel comfortable and happy. There is a concierge service, but the quality is random. The appearance of some male service staff has a lot of room for improvement. The breakfast is not in line with the Intercontinental product. It is very good that the guide will take the initiative to ask if coffee drinks are needed.

New hotel, great environment and service. Breakfast and dinner buffet are great. The hot pot set meal has very few items, it is recommended to increase the price and add more items. The wifi in the room has a speed of only tens of kilobytes, which is a bit lame for a new hotel, and can be improved. Overall great