Zhong An Hua Na Business Hotel(Hangzhou Xintiandi Branch) Guest Reviews
4.2/5
419 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.2
Amenities4.2
Service4.3
Cleanliness4.2
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All reviews(419)
Positive reviews(392)
Reviews with photos/video(47)
Easy to get around(29)
Average sound insulation(14)
Convenient parking(12)
Friendly front desk staff(12)
Many dining options(10)
Close to metro(7)
Perfect for business trips(6)
Stayed multiple times(4)
Negative reviews(27)
Alimehsud
Business Standard Room
Stayed in Oct 2023
Business travelers
4 review
3.0/5
Posted on Oct 17, 2023
Location, charges, staff behaviour was much better. Although they don’t understand English but very friendly and co-operative. Room was bigger enough and price was too good enough as compare to other hotels there in hangzhou. I recommend for travellers having business meetings within the surrounding
Response from Property: In the bustling and busy urban life, we are constantly running between dreams and reality. We hope that our small efforts can bring you comfort. Your satisfaction is our greatest support and encouragement. I believe we will do better. Thank you for your support and wish you a happy life~
Nikita_khv
Business Standard Room
Stayed in Mar 2023
Business travelers
22 review
5.0/5
Outstanding
Posted on Mar 23, 2023
I took a room in this hotel because it's a convenient location with the city center. The subway station is also nearby. The staff on the ground floor promptly helped me move in
Response from Property: Thank you for your kind comments
Saad Errachidi
Business Standard Room
Stayed in Oct 2023
Travel with friends
2 review
4.7/5
Amazing
Posted on Oct 9, 2023
Good hotel, comfortable and clean rooms. I was satisfied during my stay at the hotel
Response from Property: Hello dear guests! Thank you very much for your stay and detailed review. It is the constant concern and supervision of our customers like you that enable us to continuously discover problems in our work, make corrections and make continuous progress. From your review, we are sorry to see that this stay did not meet your expectations. We will definitely do better in hotel management and apologize for the inconvenience caused to you. Your tolerance and understanding are encouragement and support for our work! The hotel's facilities and equipment, including the services of our hotel staff, still need continuous improvement. We will carefully listen to the opinions and suggestions of every guest who stays, and welcome guests from all directions in a better state. Finally, I wish you a happy work and a happy life.
octavian tarimo
Business Standard Room
Stayed in Aug 2023
Travel with friends
3 review
4.7/5
Amazing
Posted on Aug 13, 2023
had an amazing time. hotel was so clean and the stuffs were amazing except for one male stuff who was rude
Response from Property: In the bustling and busy urban life, we are constantly running between dreams and reality. We hope that our small efforts can bring you comfort. Your satisfaction is our greatest support and encouragement. I believe we will do better. Thank you for your support and wish you a happy life~
Gideon 吉迪恩
Business Double Room
Stayed in Jan 2023
Travel with friends
7 review
5.0/5
Outstanding
Posted on Jan 31, 2023
Great experience
Response from Property: Thank you
Zachary Christopher
Business Double Room
Stayed in Jan 2023
Business travelers
12 review
4.2/5
Very Good
Posted on Apr 1, 2023
Nice hotel, but located a little out of the way from the metro system.
Response from Property: Dear, we apologize for the inconvenience caused to you. We must strengthen the professional level and professionalism of our employees so that every employee can serve every passenger with all their heart. Welcome to choose Jizhong Anhua Business Hotel again - your home in Hangzhou!
Big dreams
Selected Queen Room
Stayed in Feb 2023
Couples
1 review
2.7/5
Posted on Apr 16, 2023
it was affordable in general i liked it
Response from Property: Hello dear guests! Thank you very much for your stay and detailed review. It is the constant concern and supervision of our customers like you that enable us to continuously discover problems in our work, make corrections and make continuous progress. From your review, we are sorry to see that this stay did not meet your expectations. We will definitely do better in hotel management and apologize for the inconvenience caused to you. Your tolerance and understanding are encouragement and support for our work! The hotel's facilities and equipment, including the services of our hotel staff, still need continuous improvement. We will carefully listen to the opinions and suggestions of every guest who stays, and welcome guests from all directions in a better state. Finally, I wish you a happy work and a happy life.
Guest User
Boutique Double Room
Stayed in Aug 2023
Solo travelers
3 review
5.0/5
Outstanding
Posted on Aug 26, 2023
Super
Response from Property: In the bustling and busy urban life, we are constantly running between dreams and reality. We hope that our small efforts can bring you comfort. Your satisfaction is our greatest support and encouragement. I believe we will do better. Thank you for your support and wish you a happy life~
Anonymous User
Business Standard Room
Stayed in Apr 2024
Travel with friends
13 review
5.0/5
Outstanding
Posted on Apr 12, 2024
The location is excellent, the transportation is convenient, and it is also easy to travel. There is a parking space at the door. The lobby is simple and elegant, the layout is reasonable, the room is well-lit, bright, and very clean. Highly recommended.
Original TextTranslated by Google
Response from Property: Thank you very much for choosing Zhongan Huana Business Hotel. Thank you for your recognition of the hotel's service quality. We have always adhered to the principle of providing every guest with exquisite and enthusiastic service to satisfy and surprise, and our goal is to put customers first. The hotel is close to Xintiandi and Zhongda Yintai, with convenient transportation, restaurants, supermarkets, pharmacies, fruit shops, etc., which are all available for guests to travel. We are deeply honored by your affirmation of the hotel. Thank you again for your full score review of the hotel and wish you good luck in your work!
Anonymous User
Business Standard Room
Stayed in Mar 2024
Other
1 review
5.0/5
Outstanding
Posted on Mar 13, 2024
The hotel is easy to find, parking is also convenient and free, it is at a crossroads, travel is also convenient, there are many small shops nearby, and there is a business district not far away, it is very good, worth recommending!
Original TextTranslated by Google
Response from Property: In the bustling and busy city life, we are constantly running between dreams and reality. We hope that our small efforts can bring you comfort. Your satisfaction is the greatest support and encouragement to us. We believe that we will do better. Thank you for your support and wish you a happy life~
Linbubai
Business Double Room
Stayed in Sep 2023
Other
1 review
2.2/5
Posted on Sep 4, 2023
There is a squirrel in the room...who knew that I would wake up in the middle of the night and look at an animal. I wanted to sleep but didn't dare to sleep. I thought it was a mouse, but I asked my aunt to find out it was a squirrel. Since all the hotel management staff knew about this, So if we don't solve it, how can we let consumers live in it?
Original TextTranslated by Google
Response from Property: Hello dear guests! Thank you very much for your stay and detailed review. It is the constant concern and supervision of our customers like you that enable us to continuously discover problems in our work, make corrections and make continuous progress. From your review, we are sorry to see that this stay did not meet your expectations. We will definitely do better in hotel management and apologize for the inconvenience caused to you. Your tolerance and understanding are encouragement and support for our work! The hotel's facilities and equipment, including the services of our hotel staff, still need continuous improvement. We will carefully listen to the opinions and suggestions of every guest who stays, and welcome guests from all directions in a better state. Finally, I wish you a happy work and a happy life.
Anonymous User
Business Double Room
Stayed in Jan 2024
Business travelers
97 review
4.0/5
Very Good
Posted on Jan 28, 2024
The front desk service is very good, the price/performance ratio is very good, mainly because it is very close to the place where I am on business. I have stayed here several times and it is still worth recommending. It is also convenient for eating and shopping around.
Original TextTranslated by Google
Response from Property: In the bustling and busy city life, we are constantly running between dreams and reality. We hope that our small efforts can bring you comfort. Your satisfaction is the greatest support and encouragement to us. We believe that we will do better. Thank you for your support and wish you a happy life~
Anonymous User
Business Double Room
Stayed in Jun 2023
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jun 10, 2023
Very good! The bathroom is very clean. The service aunt is very enthusiastic and clean. It is cost-effective and the stay is very comfortable. If you have any questions, they can be solved in time. If you are new here, I will ask the front desk where there is something to eat and play. She is very enthusiastic. He told me where to eat and play. The surrounding area is very convenient. You can find food within a few steps. It is also very convenient to take a taxi. It is also very close to the subway. It is a good hotel! highly recommended!
Original TextTranslated by Google
Response from Property: In the bustling and busy urban life, we are constantly running between dreams and reality. We hope that our small efforts can bring you comfort. Your satisfaction is our greatest support and encouragement. I believe we will do better. Thank you for your support and wish you a happy life~
Guest User
Business Standard Room
Stayed in Nov 2023
Travel with friends
11 review
2.7/5
Posted on Nov 13, 2023
It was November on the day of check-in. There were so many mosquitoes that I woke up in the middle of the night. The hotel is a bit old and not very new.
Original TextTranslated by Google
Response from Property: Hello dear guests! Thank you very much for your stay and detailed review. It is the constant concern and supervision of our customers like you that enable us to continuously discover problems in our work, make corrections and make continuous progress. From your review, we are sorry to see that this stay did not meet your expectations. We will definitely do better in hotel management and apologize for the inconvenience caused to you. Your tolerance and understanding are encouragement and support for our work! The hotel's facilities and equipment, including the services of our hotel staff, still need continuous improvement. We will carefully listen to the opinions and suggestions of every guest who stays, and welcome guests from all directions in a better state. Finally, I wish you a happy work and a happy life.
Guest User
Business Double Room
Stayed in Oct 2023
Family
59 review
3.5/5
Posted on Oct 14, 2023
The hotel is like being in a developing urban area. There isn't much around the accommodation. and is far from the tourist area But it is very convenient to travel because it is not far from the BTS.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for your stay and detailed comments. It is the constant care and supervision of guests like you that enables us to constantly discover problems in our work, make corrections and make continuous progress. From your comments, we are very sorry to see that this stay did not meet your expectations. We will definitely do better in hotel management and apologize for the inconvenience caused to you. Your tolerance and understanding are the encouragement and support for our work! The hotel's facilities and equipment, including the services of our hotel staff, need to be continuously improved. We will listen carefully to the opinions and suggestions reflected by every guest staying in the hotel and welcome guests from all directions in a better state. Finally, I wish you a happy work and a happy life.