Home Inn (Hangzhou West Lake Hubin Wulin Road Center)

1. Location - very good location with walking distance to West Lake. Not an issue to other place as Didi is relatively cheap 2. Service - during check-in, the staff never inform us what is the room number, which floor and what time checkout. We have to voluntarily ask the staff for the information. 3. The room - booked room with window. However the disappointment here is too great. The window opens up to a fake space with fake decoration. Also, it is directly facing to another room opposite as well. You are better off booking the room without window. The room itself also gets relatively hot during midnight despite heater not on and it's on winter season. It gets so hot and stuffy that we both hardly get any sleep. Eventhou they provided us a standing fan, the fan was old and super noisy that you cant sleep as well.

A good hotel, and not very expensive compared to other hotels nearby. The one thing that I didn't like was that the window could not close all the way. This means that cold air and noise could come in. In the summer, I think it would be worse, though, since it looks over the trash area from many late-night restaurants. Because it was cold when I was there, it was no problem, but in the summer it probably smells really bad.

Was good the hotel room was quite big and comfortable and breakfast was not that bad. I enjoyed it until i saw the cockroach on my desk while having breakfast 🥲. About location and customer service they were all good.