New Century Manju Hotel Linan

It's a very comfortable hotel for a family trip. The price is right. The girl at the front desk is very cute and the service attitude is very good. The hotel also has a robot that can deliver food, which is very worry-free.

The room is clean and tidy, the lights are bright, and the air conditioning has good cooling effect. There is a round table, which is convenient for working. There are many parking spaces at the door and parking is free. The breakfast includes porridge and noodles, which tastes good.

I stayed at this hotel when I came to rafting in August 2022, and I chose this hotel this May Day. The front desk was very nice during the day when I checked in at 4.30 and gave me a small gift. When I checked out at 5.2, I also refunded the parking fee. The store manager was also very nice. Including the follow-up, I left a piece of clothing, called the store and it was delivered the next day. I was very satisfied with it in every way. However, when I returned to the hotel at around 1 a.m. on May 2nd and asked the front desk if there was a laundry room and whether the parking fee could be refunded, the front desk staff with an intern sign (but he looked like he was 40+) had an extremely bad attitude. , we asked very politely if we could refund the parking fee now, and her exact words were, "Who told you that you can refund it! If everyone comes to ask me, am I just going to refund it to you casually?", she also said I can’t remember exactly what it was, but this sentence seemed even more harsh when I learned from another front desk the day before that the parking fee could be refunded, which gave me a very poor sensory experience during this trip. I hope that staff can be trained on this point so that the overall experience of the guests will not be affected by a certain situation.

假期小旅遊，選擇了開元旗下的酒店，進房間覺得空氣不咋樣，推開窗就發現窗台都是煙灰，接着掀開被子發現枕頭下床單有血跡，用房間電話撥打標識總枱，服務中心，前廳等電話都是忙音，後來直接下樓到前台投訴，……，上來了個負責人查看後説給我們換房間，我們因為行李都打開了不大想動，讓他把床單拿來我們自己都換掉，結果回覆床單拿不到，最後還是換了房間…折騰了半天，問電話打不通的原因告知要撥數字6666，但電話機上也沒説明……

總體都不錯，就運氣比較好，住的一覺醒來早上六點停水停電（水衹能從水龍頭裡比較小的水量接了沖馬桶）早餐還算是吃上了，路過的打掃阿姨都會追過來主動表示抱歉，但應該是特殊情況，附近商場吃的不錯