Canopy by Hilton Hangzhou West Lake
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Hangzhou

Canopy by Hilton Hangzhou West Lake

No.20 of Instagrammable Hotels in Hangzhou
No. 2 Guohuo Road, Shangcheng District, Hangzhou, Zhejiang, China
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The Canopy by Hilton Hangzhou West Lake is an ideal spot for travelers wanting to discover the city. The Canopy by Hilton Hangzhou West Lake is an ideal choice for travelers who want to take in the sights and sounds of Hangzhou. Show More
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hotel overview picture
Last booked 18 mins ago on our site
Highlights
Superb views
Free parking
Varied breakfast
Lots to do
Amenities
Fitness Room
Public ParkingFree
Car Rental
Restaurant
Café
Taxi booking service
Station Pick-Up Service
Secretarial Services
All Amenities
Property Description
The Canopy by Hilton Hangzhou West Lake is an ideal spot for travelers wanting to discover the city. The Canopy by Hilton Hangzhou West Lake is an ideal choice for travelers who want to take in the sights and sounds of Hangzhou.
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4.7/5
Outstanding
Good and convenient
All 3,998 Reviews
Surroundings
Metro: Ding'an Road
(490m)
Metro: Longxiangqiao
(770m)
Airport: Hangzhou Xiaoshan International Airport
(27.9 km)
Airport: Deqing Moganshan Airport
(35.6 km)
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Rooms

Guest Reviews

Services & Amenities

Policies

Jia Yue Li Grand Double Bed Room
6

Jia Yue Li Grand Double Bed Room

1 Queen bed
56m² | Floor: 5-12
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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Jia Yue Li Deluxe Lake-View Double Bed Room
5

Jia Yue Li Deluxe Lake-View Double Bed Room

1 Queen bed
37m² | Floor: 10-12
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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Jia Yue Li Deluxe City-View Double Bed Room
4

Jia Yue Li Deluxe City-View Double Bed Room

1 Queen bed
40m² | Floor: 5-9
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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Canopy Room
4

Canopy Room

1 Queen bed
30m² | Floor: 5-12
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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Canopy Deluxe Room
4

Canopy Deluxe Room

2 Double bed
42m² | Floor: 5-12
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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Deluxe Room (Double bed)
4

Deluxe Room (Double bed)

1 Queen bed
35m² | Floor: 5-12
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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Jia Yue Li Deluxe Terrace Double Bed Room
5

Jia Yue Li Deluxe Terrace Double Bed Room

1 Queen bed
45m² | Floor: 7
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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Jia Yue Li Duplex Double Bed Room
5

Jia Yue Li Duplex Double Bed Room

1 Queen bed
75m² | Floor: 5
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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Jia Yue Li Accessible Double Bed Room
4

Jia Yue Li Accessible Double Bed Room

1 Queen bed
37m² | Floor: 7
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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Jia Yue Li Family Room
4

Jia Yue Li Family Room

1 Queen bed and 1 Sofa bed
35m² | Floor: 5-11
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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Premier Themed Room (Double Bed)
8

Premier Themed Room (Double Bed)

1 Queen bed
56m² | Floor: 7,9-10
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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Jia Yue Li Suite
6

Jia Yue Li Suite

1 Queen bed
62m² | Floor: 6,12
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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Guest Reviews

4.7/5
Outstanding
3998 reviews
Verified Reviews
  • Cleanliness4.7
  • Amenities4.6
  • Location4.6
  • Service4.6
Average for similar properties in Hangzhou
Most Mentioned
J‍i‍a‍n‍ ‍C‍i‍y‍u‍e
December 14, 2024
The room is super good! Clean! Neat! Design suit our liking. Sadly, we only had 1 night there. We wished that we could have stayed longer. Highly recommended!
K‍l‍i‍v‍e‍l‍e‍e
November 25, 2024
We had a wonderful stay @ canopy, staff very helpful and friendly, they are eager to extend their service, Aesthetically very modern and appealing decor. Breakfast has plenty of choices, would love to stay here again!很棒的酒店,推荐! Submit canopy Canopy by Hilton Hangzhou West
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
October 23, 2024
The service staff is so friendly and helpful throughout our stay here. Room was clean and staff was courteous as well. Definitely recommend this to all to try if you’re visiting Hangzhou!
C‍h‍u‍n‍g‍ ‍K‍h‍y‍e
October 28, 2024
Service and attitude were generally good. Staff is quite young and a bit raw in terms of service delivery but appeared motivated. Reception check-in is generally aloof and distant. Facilities new and clean. Food and bar menu very limited. My only unpleasant experience, bartender at the lobby bar, was quite rude and even borders on condescending when we were ordering our complimentary cocktails on our first night. First time experiencing such poor service and was really shocked. It is very short when measured by any bartendering standards, china or internationally. IMHO, the weakest link in its service staff. Attitude only improved when we ordered additional non complimentary cocktails. The concierge and restaurant manager were excellent and very helpful, performed admirably in terms of service and customer interaction. Detected smoke odour around lift lobby vicinity in wee hours of morning on first night, but it may be an isolated incident.
L‍e‍e‍ ‍P‍e‍y
January 6, 2025
Good and convenient
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
December 16, 2024
Very good, the hotel is clean, furnitures are modern and new, surroundings are queiet, walking distance to hubinyintai
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
December 15, 2024
The room is big and functional. All the staff are very friendly and helpful, desk staff even helped us to resolve some local online purchase issues. Daily free drinks and cocktails make us enjoy hanging out at their lounge. Never been to such a lively hotel before, love the vibe 😄
m‍e‍o‍w‍i‍n‍k
December 13, 2024
This is an unexpected experience. We were all in for a very pleasant treat when we checked in. The room is clean, spacious, and could comfortably accommodate 2+2. We regretted not extending our stay.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
November 17, 2024
nice view

Services & Amenities

Fitness Room
Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Parking
Public (not only for guests) is available On-site parking. Reservation not needed.
Transportation
Front Desk Services
Languages Spoken
Food & Drink
Health & Wellness
Public Areas
Cleaning Services
Facilities for Children
Business Services
Accessibility
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00

Front desk hours: 24/7

Guests Accepted
Guests from all countries/regions are welcome at this property

Child Policies
Children of all ages are welcome at this property.
Children between 0 and 17 years old can stay for free if no extra bed is needed.

Cots and Extra Beds
For all room types, cots can be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
AgeFee
Children 1 year old and under
Adding cot: Free

Breakfast
TypeWestern, Chinese, Asian
StyleBuffet
Opening hours[Mon - Sun] 07:00-10:30 Open
HeightFee
Children under 1.2m in height
Free
Children between 1.2–1.4m in height
CNY 69.00 (approx. NZD 16.84) per person
Children over 1.4m in height
CNY 138.00 (approx. NZD 33.68) per person
Adult
Buffet:CNY 138.00 (approx. NZD 33.68) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are not allowed

Age Requirements
The main guest checking in must be at least 18 years old.

Paying at the Hotel

Property Description

  • Opened: 2020
  • Number of Rooms: 160
The Canopy by Hilton Hangzhou West Lake is an ideal spot for travelers wanting to discover the city. The Canopy by Hilton Hangzhou West Lake is an ideal choice for travelers who want to take in the sights and sounds of Hangzhou.

Traveling to the hotel is easy with Hangzhou Railway Station located approximately 2km away and Hangzhou Xiaoshan International Airport roughly 28km away. The closest major public transportation, Ding'an Road Metro Station, is only 500m away. There is no shortage of things to see in the area, with the Wulin Night Market, Phoenix Temple and West Lake Pleasure Boat all nearby.

This hotel makes a great place to kick back and relax after a long day of sightseeing. For those driving themselves, parking is provided on site.

Our guests rate this hotel as one of the best hotels for cleanliness. This hotel is particularly popular with those traveling with families.

Frequently Asked Questions

What are the check-in and check-out times at Canopy by Hilton Hangzhou West Lake?

The check-in time at Canopy by Hilton Hangzhou West Lake is 15:00 and the check-out time is 12:00.

What amenities and services does Canopy by Hilton Hangzhou West Lake have?

Canopy by Hilton Hangzhou West Lake has the following amenities and services: .

Does Canopy by Hilton Hangzhou West Lake have a swimming pool?

No, Canopy by Hilton Hangzhou West Lake doesn't have a pool.

Are pets allowed at Canopy by Hilton Hangzhou West Lake?

Unfortunately, pets are not allowed at Canopy by Hilton Hangzhou West Lake.

Does Canopy by Hilton Hangzhou West Lake provide breakfast?

Yes, guests at Canopy by Hilton Hangzhou West Lake can enjoy breakfast during their stay. Breakfast option(s): Western, Chinese, Asian.

How much does it cost to stay at Canopy by Hilton Hangzhou West Lake?

Prices at Canopy by Hilton Hangzhou West Lake are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

Which airport is closest to Canopy by Hilton Hangzhou West Lake?

Hangzhou Xiaoshan International Airport is the closest airport to Canopy by Hilton Hangzhou West Lake, and it is about 51 mins from hotel by car (27.9 km).

What is the cancellation policy for Canopy by Hilton Hangzhou West Lake?

The cancellation policy for Canopy by Hilton Hangzhou West Lake varies depending on the type of room and booking conditions.

About This Property

Nearest AirportHangzhou Xiaoshan International Airport
Distance to Airport28.64KM
Nearest Train StationHangzhou Railway Station
Distance to Train Station1.91KM
Nearest Metro StationDing'an Road
Distance to Metro Station0.69KM
Average Price FromNZD359
Hotel Star Rating5