Hangzhou Zhelv Kaiyuan Mingting Hotel Reviews
Hangzhou Zhelv Kaiyuan Mingting Hotel
No.379 Dongning Road, Shangcheng District, Hangzhou, Zhejiang, ChinaView Hotel Details
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Hangzhou Zhelv Kaiyuan Mingting Hotel Guest Reviews
4.7/5
Outstanding
4119 review
Verified reviewsLocation4.8
Amenities4.7
Service4.7
Cleanliness4.8
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All reviews(4119)
Positive reviews(4066)
Reviews with photos/video(357)
Friendly front desk staff(838)
Easy to get around(670)
Delicious breakfast(283)
Large rooms(261)
Perfect for business trips(155)
Close to train station(135)
Delicious buffet(18)
Awesome gym(13)
Negative reviews(53)
Gray Li
Superior King Room
Stayed in Sep 2024
Couples
33 review
Outstanding
Posted on Nov 2, 2024
Very nice and new modern hotel. Reception staff wore beautiful uniforms.
Response from Property: ❤️唐風禮迎服務❤️，非常感謝您對我們酒店的認可和讚揚！我們會繼續努力，保持酒店的新穎與現代化，讓每一位客人都能在這裏感受到家一般的温暖與舒適。我們的接待人員也會以更加飽滿的熱情和專業的服務迎接每一位賓客，期待您再次光臨！🥰
Guest User
Family Room (Mini Fridge + Xilinmen Dream Mattress)
Stayed in Nov 2024
Family
6 review
Outstanding
Posted on Dec 14, 2024
Counter staff was attentive to our needs. Must mentioned that the doorman gave us shelter during the rain and unloaded our heavy luggages from the car without being told. Tea was served to us at the reception counter and every detailed explained to us when we checked in.
The breakfast spread was great and food was in abundance.
The location was right in front of the metro exit which is a huge plus point.
The room was spacious and every piece of furniture was well thought out during space planning
I will definitely stay in this hotel again
Response from Property: ❤️禮迎官❤️，非常感謝您對我們酒店的認可和讚揚！我們會繼續努力，保持高水準的服務。您提到的酒店亮點“位置超便利”，也一直是我們的優勢之一。期待您再次光臨！😊
varuna
Superior King Room
Stayed in May 2024
Business travelers
7 review
Very Good
Posted on Jun 23, 2024
A decent place to stay in
Response from Property: 清酒一罈 飲盡故人悲歡 星辰流轉 抬眉 幸而眼中有你，您的肯定也給了我們很大的鼓勵，希望下次能給我們更多的鼓勵。能為每一位遠道而來的賓朋提供賓至如歸的温馨服務，也是德朧人不斷的追求！ 我們真誠期待您的再次光臨!
Guest User
Family Room (Mini Fridge + Xilinmen Dream Mattress)
Stayed in Apr 2024
Family
5 review
Posted on May 25, 2024
The hotel is supposed to be 4 star but the service is not so . After we checked in , we found out the soap and other items in the shower were empty. Wi-Fi was not existent in the room . After we complained, the front desk said that is nothing they can do.
The location is good , walking distance to Hangzhou East train station, about 15 minutes away on the right facing Ningbo road.
Response from Property: 尊敬的賓客您好，感謝您選擇了杭州浙旅開元名庭大酒店，我們很重視每一位客人的入住感受，非常抱歉在您入住期間沒有給您一個良好的入住體驗，杭州浙旅開元名庭大酒店位於東站附近，交通方便，給您造成的不愉快我們在此再次誠摯的向您表達我們的歉意，希望您下次入住您可以看到我們的進步。
Anonymous User
Superior King Room
Stayed in Sep 2023
Business travelers
3 review
Great
Posted on Oct 31, 2023
Bedroom is spacious. Bathroom is cool. Cleanliness is good. Location is good. Very convenient to walk around that area. Hotel is very near to the raffles tower.
Response from Property: A jar of sake, drinking up the joys and sorrows of an old friend, the stars flowing, raising my eyebrows. Fortunately, I have you in my eyes. Your affirmation also gives us a lot of encouragement. I hope you can give us more encouragement next time. Being able to provide every guest and friend from afar with a warm and welcoming service is also the constant pursuit of Delong people! We sincerely look forward to your visit again!
Guest User
Cozy Double Bed Room (Negative Ion Machine + Xinlinmen Dreams Mattress)
Stayed in Oct 2024
Business travelers
8 review
Very Good
Posted on Dec 8, 2024
It's was clean and new
Response from Property: ❤️禮迎官❤️，非常感謝您對我們酒店的認可和好評呀😄！我們一直致力於為每一位客人提供乾淨、舒適的住宿環境。您提到的乾淨這一點，正是我們非常重視和努力維護的👍。能得到您的肯定，我們深感榮幸和開心🥰，也期待您再次光臨，我們會繼續保持，為您提供更加優質的服務喲😘！
DistributorSiemensIndonesia
Superior King Room
Stayed in Dec 2023
Business travelers
1 review
Very Good
Posted on Jan 21, 2024
Nice room, clean and also great location from Train Station
Response from Property: Dear guest: Hello! Every city will always have a reason to miss, every season has our difficult scenery, every hotel has their sweet and warm memories, I hope Hangzhou Zhejiang Travel New Century Mingting Hotel will be the most warm and unique one in your memories! Look forward to your next stay, but also look forward to your 5 points review oh!
홍은산
Superior King Room
Stayed in Jul 2023
Other
2 review
Posted on Aug 28, 2023
Very wide room and has a nice view.
Delicious breakfast also nice.
Response from Property: Kusanagi loves spring flowers, summer trees, autumn dusk, winter sunshine. But what I like most is to be able to meet you again.
Yong Ching
Cozy Double Bed Room (Negative Ion Machine + Xinlinmen Dreams Mattress)
Stayed in Mar 2024
Solo travelers
9 review
Outstanding
Posted on Apr 11, 2024
Very good.
Response from Property: 年華似水，匆匆一瞥，多少歲月，輕描淡寫。讚美別人是温馨的，被別人讚美更是一種幸福，您的肯定讓我們充滿了動力。我們也會再接再厲，把最貼心的服務帶給您。願我們的陪伴能夠一直為您帶來美好的體驗。真誠的期待您的再次光臨。
Anonymous User
Guestroom (2 Beds)
Stayed in Jan 2023
Family
21 review
Posted on Feb 19, 2023
perfect location near east train station
Response from Property: 尊敬的賓客： 感謝您入住浙旅開元名庭大酒店並對我們小夥伴進行表揚！杭州浙旅開元名庭大酒店是離杭州東站最近的一家德朧集團旗下酒店，周邊交通便利，出行快捷，地理位置十分優越。您的肯定也給了我們很大的鼓勵，希望下次能給我們5分點評。能為每一位遠道而來的賓朋提供賓至如歸的温馨服務，也是德朧人不斷的追求！ 我們真誠期待您的再次光臨!
오진
Cozy Double Bed Room (Negative Ion Machine + Xinlinmen Dreams Mattress)
Stayed in Aug 2023
Business travelers
13 review
Outstanding
Posted on Sep 22, 2023
good so good
Response from Property: 世界上有許多種遇見，最美好的，莫過於在最美的時光與對的您相遇。您的肯定也給了我們很大的鼓勵，希望下次能給我們更多的鼓勵。能為每一位遠道而來的賓朋提供賓至如歸的温馨服務，也是德朧人不斷的追求！ 我們真誠期待您的再次光臨!
Guest User
Cozy Double Bed Room (Negative Ion Machine + Xinlinmen Dreams Mattress)
Stayed in Dec 2024
Travel with friends
1 review
Outstanding
Posted on Jan 8, 2025
The hotel has a good location, high cost performance, reasonable room layout, and a high overall service level. The reception officer Xiao Gao provided warm and thoughtful service. I will stay here again in the future.
Original TextTranslated by Google
Response from Property: ❤️Receptionist❤️, thank you very much for your high recognition and praise of our hotel😄! The hotel you mentioned has a good location, high cost performance, reasonable room layout and high overall service level, especially the warm and thoughtful service of receptionist Xiao Gao, which are all what we have been striving to pursue and maintain🥰. We are really very happy and honored to receive such a good review from you, and we look forward to your next stay😘!
Guest User
Cozy Double Bed Room (Negative Ion Machine + Xinlinmen Dreams Mattress)
Stayed in Dec 2024
Travel with friends
9 review
Outstanding
Posted on Jan 7, 2025
From check-in to hotel rooms, every waiter was very enthusiastic and took the initiative to greet us. The welcome fruit was very fresh. I was very satisfied with the stay experience. Thank you to the aunt who cleaned for us for being very careful. The hotel decoration is very beautiful. The TV supports screen projection. There is also a gym on the fifth floor. It is good to exercise after dinner. Come again next time
Original TextTranslated by Google
Response from Property: ❤️Welcome Officer❤️, thank you very much for your recognition and praise of our hotel! Your satisfaction is our greatest motivation. Our hotel has always been committed to providing every guest with high-quality services and a comfortable accommodation experience. We are also very happy to see that you mentioned that the waiter greeted you warmly, the welcome fruit was fresh, the auntie cleaned carefully, the hotel was beautifully decorated, and there were complete facilities. We look forward to your experience next time! 😘
Guest User
Cozy Double Bed Room (Negative Ion Machine + Xinlinmen Dreams Mattress)
Stayed in Dec 2024
Family
2 review
Outstanding
Posted on Jan 7, 2025
Came to attend a friend's wedding and brought the children to upgrade the parent-child room. The room was very attentive and the decoration was very much liked. It was also cleaned very well. The breakfast was rich and my friends all liked it very much.
Original TextTranslated by Google
6/9
Response from Property: ❤️Welcome Officer❤️, thank you very much for your recognition and love for our hotel! We are honored to provide satisfactory service to you and your friends. We are very happy to know that you like the upgraded parent-child room, the room decoration is also to your liking, and you are also satisfied with the breakfast. We will always maintain such high standards and look forward to your visit again!
Guest User
Cozy Double Bed Room (Negative Ion Machine + Xinlinmen Dreams Mattress)
Stayed in Dec 2024
Travel with friends
4 review
Outstanding
Posted on Jan 7, 2025
The room is very good and the takeaway robot can deliver it to the floor. There is also a coffee shop Starbucks and a supermarket to buy items. It is also suitable for taking pictures. The service staff are very enthusiastic. You can directly see the East Station in the room. Recommended
Original TextTranslated by Google
6/9
Response from Property: ❤️Welcome Officer❤️, thank you very much for your recognition and love for our hotel! The advantages of the room you mentioned, the convenient takeaway robot service, the cafe and supermarket, and the enthusiastic service staff are all what we have been working hard to provide for our guests. We are honored and proud to satisfy you and recommend you to others! We look forward to your visit again, and we will provide you with better service!