Relais & Chateaux Seven Villas Hangzhou

A very distinctive hotel. The environment is quiet, the rooms are large, and the decoration is Chinese style, which is very grand. I booked 2 rooms of the same price, but the room layouts are completely different. I asked the housekeeper, and the housekeeper said that each room type of Zixuan is different. The housekeeper service is very thoughtful, especially when checking in, the room introduction is very detailed. Dinner was eaten at the hotel's Jiexianglou (one Michelin star, two black pearl diamonds), which was fine except that it was expensive. The hotel's breakfast is very rich, with Chinese, Japanese, Western and other set meals to choose from, which are thoughtful and rich. We are a family traveler, and Zixuan's environment, food and thoughtful service make the elders and children very satisfied, so it must be highly praised!

After the Chinese New Year, my family booked the Zixuan Suite for a trip to Hangzhou. The housekeeper contacted us in advance and helped us book dinner at the Xianglou. If we had any requests, they would respond promptly. The hotel is located by the West Lake, very quiet and elegant, and it is also convenient to walk to other attractions. I experienced the Xiaoqing Specialty SPA in the evening. The only drawback is that the hotel only has a set breakfast, which tastes okay, but there is not much choice.

Good accommodation and good food! The privacy is very good, and the service is very good, especially the service of the butler is simply amazing! The three Black Pearl restaurants in the hotel are very exquisite.

Very good, high-end, the service is particularly timely and considerate. The bedding is very good. The house is very beautiful and the food is delicious. The location is excellent, above Yugu Bay, and it is 5 minutes walk to Wuguitan and Huagangguanyu, and 15 minutes to Sudi. Good food, good accommodation, and quiet.

I like the environment here, with green trees and lush trees. The environment inside the hotel is also very good. The area is very large and spacious. The standard tatami room is for doubles, but it is also completely suitable for children. The hotel specially added a bed for the children. The butler service is also very good. They will contact in advance for parking, dining and other situations. It is still a very comfortable trip.

During the National Day holiday, I booked a hotel for my parents at Relais & Chateaux Hangzhou Zixuan Resort. I didn't consider that the bed was elevated from the ground. My mother fell down while going to the toilet in the middle of the night... She had a comminuted fracture and needed surgery... It's better to book a flat hotel for the elderly to avoid unnecessary risks