Guest User
October 25, 2023
Because I was going to visit the Xixi Wetland, I decided to book this hotel after reading the reviews. The experience was really average. Five stars is not enough, and it is slightly better than the budget hotel! Let’s talk about the service first. 1. The three of us arrived at the lobby with our large and small bags, but no one took over. 2. We were first given a courtyard room facing north. Looking at the building in front of the hotel, the view was very poor. Later, we changed to The noise in the south-facing room is relatively loud. 3. Two people sleep in the big bed. I wanted to ask for another quilt, but they said that the thin quilt was gone, so I brought a thick quilt. I was so angry that a five-star hotel couldn't have an extra thin quilt. 4. Refund I used the new towels I brought once after the room and forgot them at the hotel. I called to ask and was told that the aunt had thrown them away as garbage. I didn’t even contact the guest to ask. Later, she said they were put in new garbage bags and they were sent to me. Pay on collection, the whole journey! No apology! 5. There are few breakfast varieties, there are only two kinds of fruits, and there is no freshly made breakfast. 6. The security between hotel rooms is poor. You can step into other rooms from the balcony, so the windows must be closed when sleeping! stuffy! 7. There is residual blue toilet cleaning liquid on the toilet. 8. There are only 2 combs. Do you need combs in a room where four people live? Speechless! 9. There is no refrigerator in the room, no drinks or anything! All in all, if you want to stay in this hotel, you have to lower your expectations! A budget hotel with no temperature
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